PIT5968

Service Bulletin Details

Public Details for: PIT5968

This preliminary information communicates information to the technician that if they receive a vehicle with this concern after performing n212354521, general motors is aware of this and working to correct the bcm software and will provide a


- 2022 -

Bulletin No.: PIT5968
Published date: N/A
Preliminary Information
PIT5968 Heated Seats Selection Missing On Radio Display After
Performing N212354521
Proactive
Models
Brand:
Model:
Model Years:
VIN:
from
Engine:
to
Transmissions:
Buick
Enclave
2022
All
All
All
All
Cadillac
XT5
2022
All
All
All
All
Cadillac
XT6
2022
All
All
All
All
Chevrolet
Traverse
2022
All
All
All
All
United States, Canada, Mexico, Uzbekistan, Russia, Middle East, Israel, Palestine,
Involved Region or Country Chile (West), Colombia (West), Peru (West), Japan, Cadillac Korea (South Korea),
Other Africa
Additional Options (RPO)
IOS and IOT
Some customers may comment that their heated seats selection will be missing on
Condition
the radio display after performing the heated seats retro t N212354521.
Cause
This is due to a software anomaly in the BCM
Correction:
The heated seats will work as designed when the button is pressed on the HVAC module. If the heated seats are
inoperative, please refer to SI for diagnostics.
Engineering is aware of the concern, and a bulletin will provided once the software release becomes available.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor Operation
3487708
Description
Labor Time
Verify the heated sets will work as designed when the
0.2 Hours
button is pressed on the HVAC module.
*This is a unique Labor Operation for Bulletin use only.
Version History
Version
Modi ed
1
01/09/2023 - Created on.
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