PIT5912F
Service Bulletin Details
Public Details for: PIT5912F
This preliminary information communicates an issue with the front view camera setting a dtc U3000 and disabling. Engineering is working on a fix.
Models from 2023
2023 CHEVROLET SILVERADO 1500 |
2023 GMC SIERRA 1500 |
Models from 2022
2022 CHEVROLET SILVERADO 1500 |
2022 GMC SIERRA 1500 |
Bulletin No.: PIT5912F Published date: 01/17/2023 Preliminary Information PIT5912F Lane Keep Assist Unavailable / Adaptive Cruise Control Inop / Service Driver Assist Systems / Amber Front Collision Icon On / Dead Battery / No Crank / Front View Camera / Auto Start Stop Inop / DTC U3000 44 49 54 and/or 57 Product Investigation Review Required Models Brand: Chevrolet Model: Silverado 1500 New (RPO J22, VIN Digit 12 = 5 or greater) Chevrolet Silverado 1500 Model Years: VIN: from to Engine: Transmissions: 2022 All All All All 2023 All All All All GMC Sierra 1500 New (RPO J22, VIN Digit 12 = 5 or greater) 2022 All All All All GMC Sierra 1500 2023 All All All All Involved Region or Country North America Additional Options (RPO) Condition With RPO UHY WithOUT RPO UGN Some customers may comment on an amber Forward Collision icon displayed in the IPC, as shown below. Also, DTC U3000 symptom 44, 49, 54, and/or 57 may or may not be set current in the Front View Camera Module. In some cases, there could be a low or dead battery condition. Customers may also notice certain features related to the Front View Camera are unavailable, such as: - Forward Collision Alert (RPO: UEU) Following Distance Indicator (RPO: UE4) Low Speed Collision Mitigation Braking (RPO: UHY) Pedestrian Collision Mitigation Braking (RPO: UKJ) Lane Keep Assist (RPO: UHX) Automatic High Beam Assist (RPO: TQ5) Adaptive Cruise Control (RPO: KSG) Note: Because this condition could cause a low/dead battery, it can cause the Auto Stop/Start feature to be disabled due to the battery start of charge. The front view camera module issue should be corrected rst before diagnosing an auto stop/start complaint. Cause The cause of this concern could be Onstar performing a task, which causes the B174W Front View Camera to set the DTC and disable during the next vehicle start up. Correction: Perform the following to repair the concern: Note: If the battery was low or dead, then charge and test the battery. The battery may require charging a second time before it will pass the test. 1. Turn the ignition o . 2. Remove the F11DR fuse for the B174W Front View Camera, located in the X51R Right Instrument Panel Fuse block. 3. Leave the fuse removed for 1 minute, then reinstall the fuse. 4. Clear any DTC's and check camera operation. 5. - If the camera operation has returned, then no further action is required. - If the camera operation has NOT returned, then perform a camera relearn using GDS2. 6. - If the camera operation has returned after the camera relearn, then no further action is required. - If the camera operation has NOT returned after the camera relearn then perform normal SI diagnostics and repair as necessary. Note: If it is necessary to replace the Front View Camera, be sure to use the correct Part Number listed in the Electronics Parts Catalog. The Original Front View Camera may have "Service P/N 86814414" printed on the label (circled in red below) and that is the incorrect Part Number for this vehicle. Correct Part Number to use is in location circled in green below. If the part was ordered incorrectly it can be returned to the PDC using the correct MR return code. Warranty Information For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation *2888668 Add Add Description Check for DTC's, Cycle fuse for front view camera module, Clear DTC's ONLY Use As Needed - Perform Camera Relearn with GDS2 ONLY Use As Needed - Charge and Test Battery *This is a unique Labor Operation for Bulletin use only. Labor Time 0.5 Hr. 0.3 Hr. 0.2 Hr. Version History Version Modi ed 7 05/05/2022 - Created on. 05/18/2022 - Updates to the Title, Condition, Correction and Warranty sections. 05/20/2022 - Update to add note about incorrect Service Camera Part Number being printed on original front view camera. 06/07/2022 - Update to change labor time 08/16/2022 - Update to Add Admin details 08/29/2022 - Update to the title and condition sections 01/09/2023 - Update to title, model year, and condition sections © 2023 General Motors. All Rights Reserved.