PIT5970

Service Bulletin Details

Public Details for: PIT5970

This preliminary information communicates information to the technician that if they receive a vehicle with this concern and verifying the rear view camera is zoomed in, general motors is aware of this and working on a solution for the conc


- 2022 - 2021 - 2020 -

Bulletin No.: PIT5970
Published date: 01/24/2023
Preliminary Information
PIT5970 Zoomed In - Pointed Downward Rear-View Camera
Proactive
Models
Brand:
Model:
Model Years:
VIN:
from
to
Engine:
Transmissions:
Chevrolet
Silverado
2020 - 2021
All
All
All
All
Chevrolet
Silverado 1500 LTD (RPO J21 VIN Digit 12 = 4 or less)
2022
All
All
All
All
Chevrolet
Silverado 2500-3500HD
2022
All
All
All
All
GMC
Sierra
2020 - 2021
All
All
All
All
GMC
Sierra 1500 Limited (RPO J21 VIN Digit 12 = 4 or less)
2022
All
All
All
All
GMC
Sierra 2500-3500HD
2022
All
All
All
All
Involved Region or Country United States, Canada, Mexico, Middle East, Israel, Palestine, Australia/New Zealand
Additional Options (RPO)
IOT with UVS
Some customers may comment that their camera view appears to be pointing downwards or have a zoomed in appearance.
Condition
Cause
This condition may be caused by a software anomaly.
Correction:
Engineering is working on identifying the cause and is working on a remedy for this condition.
Do not replace any parts for this concern.
Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Once a solution is available, this PI will be updated with additional details - allowing dealership personnel to contact the customer to schedule a service
appointment and repair the vehicle.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the
Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.
Labor Operation
3487748
Description
Labor Time
Verify Rear View Camera is zoomed in
*This is a unique Labor Operation for Bulletin use only.
Version History
Version
Modi ed
1
1/23/2023 - Created.
© 2023 General Motors. All Rights Reserved.
0.2 Hr.


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