PIT5970
Service Bulletin Details
Public Details for: PIT5970
This preliminary information communicates information to the technician that if they receive a vehicle with this concern and verifying the rear view camera is zoomed in, general motors is aware of this and working on a solution for the conc
Models from 2022
2022 CHEVROLET SILVERADO 1500 |
2022 CHEVROLET SILVERADO 2500 |
2022 GMC SIERRA 1500 |
2022 GMC SIERRA 2500 |
Models from 2021
2021 CHEVROLET SILVERADO 1500 |
2021 CHEVROLET SILVERADO 2500 |
2021 CHEVROLET SILVERADO 3500 |
2021 GMC SIERRA 1500 |
2021 GMC SIERRA 2500 |
2021 GMC SIERRA 3500 |
Models from 2020
2020 CHEVROLET SILVERADO 1500 |
2020 CHEVROLET SILVERADO 2500 |
2020 CHEVROLET SILVERADO 3500 |
2020 GMC SIERRA 1500 |
2020 GMC SIERRA 2500 |
2020 GMC SIERRA 3500 |
Bulletin No.: PIT5970 Published date: 01/24/2023 Preliminary Information PIT5970 Zoomed In - Pointed Downward Rear-View Camera Proactive Models Brand: Model: Model Years: VIN: from to Engine: Transmissions: Chevrolet Silverado 2020 - 2021 All All All All Chevrolet Silverado 1500 LTD (RPO J21 VIN Digit 12 = 4 or less) 2022 All All All All Chevrolet Silverado 2500-3500HD 2022 All All All All GMC Sierra 2020 - 2021 All All All All GMC Sierra 1500 Limited (RPO J21 VIN Digit 12 = 4 or less) 2022 All All All All GMC Sierra 2500-3500HD 2022 All All All All Involved Region or Country United States, Canada, Mexico, Middle East, Israel, Palestine, Australia/New Zealand Additional Options (RPO) IOT with UVS Some customers may comment that their camera view appears to be pointing downwards or have a zoomed in appearance. Condition Cause This condition may be caused by a software anomaly. Correction: Engineering is working on identifying the cause and is working on a remedy for this condition. Do not replace any parts for this concern. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern. Once a solution is available, this PI will be updated with additional details - allowing dealership personnel to contact the customer to schedule a service appointment and repair the vehicle. Warranty Information For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation 3487748 Description Labor Time Verify Rear View Camera is zoomed in *This is a unique Labor Operation for Bulletin use only. Version History Version Modi ed 1 1/23/2023 - Created. © 2023 General Motors. All Rights Reserved. 0.2 Hr.