18-010-23

Service Bulletin Details

Public Details for: 18-010-23

Flash: powertrain control module (pcm) updates customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation the technician may find one or more of the following diagnostic trouble codes (dtc)s: P24D1


- 2020 -

Models from 2020
2020 JEEP COMPASS
Technical Service Bulletin (TSB)
Flash: Powertrain Control Module (PCM) Updates
REFERENCE:
TSB: 18-010-23
GROUP 18 - Vehicle Performance
VEHICLES
AFFECTED:
2020 (MP) Jeep Compass
2020 (M7) Jeep Compass
This bulletin applies to vehicles equipped with a 1.6L I4 B ECO Turbo
Diesel Engine W/ESS (Sales Code EJJ).
CUSTOMER
SYMPTOM:
Date:
January 27,
2023
REVISION: 18-102-20
MARKET APPLICABILITY:
□NA
□MEA
□SA
HIAP
HEE
□CH
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation
the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s:
• P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. (RSU VINs Only).
NOTE: This software update will help prevent P24D1-00 from setting. All unsold
vehicles that are part of the RSU must be updated. If P24D1-00 sets on a sold
vehicle, this software update will not correct this DTC. Refer to all applicable
published service bulletins for detailed repair procedures and labor times
regarding this DTC.
• P2002-00 - Diesel Particulate Filter (DPF) Efficiency based on Particulate Matter (PM) sensor
monitoring.
NOTE: If DTC P2002 is present it will require DPF and PM sensor replacement.
Refer to all applicable published service bulletins for detailed repair procedures
and labor times regarding Diesel Particulate Matter Sensor (DPM) replacement.
• **P24AE-00 - Particulate Matter Sensor Circuit.
• P24B0-00 - Particulate Matter Sensor Circuit Low.
• P24B1-00 - Particulate Matter Sensor Circuit High.
• P24B2-00 - Particulate Matter Sensor Circuit Intermittent.
• P24D0-00 - Particulate Matter Sensor Supply Voltage Circuit Low.
• P24D3-00 - Particulate Matter Sensor Supply - Circuit Voltage Above Threshold.
• P24AF-00 - Particulate Matter Sensor Circuit Performance.
• P24B5-00 - Particulate Matter Sensor Heater Control Circuit Low.
• P24B6-00 - Particulate Matter Sensor Heater Control Circuit High.
• P24B7-00 - Particulate Matter Sensor Heater Resistance.
• P24DA-00 - Particulate Matter Sensor Exhaust Sample Error Bank 1.
• U05A4-00 - Particulate Matter Sensor Received Invalid Data From ECM - PCM.
• U02A3-00 - Loss of Communication with PM Sensor Module.
• P24B2-00 - Particulate Matter Sensor Circuit Intermittent.**
Customers may also experience the following:
• Vehicles equipped with a six-speed C635 Dual Disc Clutch Transmission (DDCT) (Sales Code DA1)
may also experience an injector knocking noise during acceleration (without MIL illumination).
CAUSE:
PCM software.
This bulletin supersedes Technical Service Bulletin (TSB) 18-102-20, date of issue October 24, 2020,
which should be removed from your files. All revisions are highlighted with **asterisks** and
include an additional step, additional DTCs and a new LOP.
This Technical Service Bulletin (TSB) has also been released as a Rapid Service Update (RSU)
20-007, date of issue October 24, 2020. All applicable Sold and UnSold RSU VINs have been loaded.
To verify this RSU service action is applicable to the vehicle, use VIP or perform a VIN search in
DealerCONNECT/Service Library. All repairs are reimbursable within the provisions of warranty. This
RSU will expire 18 months after the date of issue.
18-010-23
-2-
REPAIR SUMMARY:
This bulletin involves reprogramming the PCM with the latest available software.
CLAIMS DATA:
Labor Operation No:
Labor Description
Skill Category
Labor Time
**18-19-04-NW
Module, Powertrain Control (PCM) - Reprogram
(0 - Introduction)
1 - Engine Repair and
Performance
0.3 Hrs.**
Failure code
CC
Customer Concern
The dealer must use failure code CC with this Technical Service Bulletin.
• If the customer’s concern matches the SYMPTOM identified in the Technical Service Bulletin, failure
code CC is to be used.
• When utilizing this failure code, the 3C’s (customer’s concern, cause and correction) must be provided
for processing Technical Service Bulletin flash/reprogramming conditions.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/
Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other
than the ones listed above are present, record the issues on the repair order and repair as necessary
before proceeding further with this bulletin.
If the customer describes a symptom/condition or if the technician finds a DTC listed above, perform the
repair procedure.
SPECIAL TOOLS/EQUIPMENT:
Description
Ref. No.
Notes
wiTECH or Equivalent
–
–
-3-
18-010-23
REPAIR PROCEDURE:
NOTE: The Dosing Control Unit (DCU) and Body Control Module (BCM) must be updated to the latest
available software at the conclusion of this repair procedure. Refer to all applicable published service
bulletins for detailed repair procedures and labor times regarding updating the DCU and BCM
software.
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not
allow the charging voltage to climb above 13.5 volts during the flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
NOTE: **Before the flash process you must refer to all applicable published service bulletins for the
DPM sensor related DTCs listed in this bulletin for DPM sensor repair procedures.
1. Refer to all applicable published service bulletins for the DPM sensor related DTCs listed in this bulletin
for DPM sensor repair procedures.**
2. Reprogram the PCM with the latest software. Detailed instructions for flashing control modules using the
wiTECH Diagnostic Application are available by selecting the application’s “HELP” tab.
3. Verify the Dosing Control Unit (DCU) is programmed with the latest available software. Refer to all
applicable published service bulletins for detailed repair procedures and labor times regarding
updating the DCU software.
4. Verify the Body Control Module (BCM) is programmed with the latest available software. Refer to all
applicable published service bulletins for detailed repair procedures and labor times regarding updating
the BCM software.
5. Clear any DTCs that may have been set in any modules due to reprogramming. The wiTECH application
will automatically present all DTCs after the flash and allow them to be cleared.
POLICY:
Reimbursable within the provisions of the warranty.
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.


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