C2419

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L9 MY17-19 Hybrid ECM Calibration Emissions Campaign for Engines with BAE Transmission
Warranty Field Campaign
Campaign Number: c2419
Revision: A
L9 MY17-19 Hybrid ECM Calibration Emissions
Campaign for Engines with BAE Transmission
Released Date: 17-Jan2023
Expiration Date (U.S. and
Canada): 13-Oct-2027
Expiration Date
(International): 13-Oct2027
Attention
U.S. / Canadian Dealers
U.S. / Canadian Distr./Branches and Div. Offices (Automotive)
This is to revise and replace Campaign 2419, dated 13-Oct-2022. This revision is to:
1. Update Step 5 in the Action section.
If additional information is required, please contact your Cummins Warranty Operations
Group Leader.
Description
This campaign is being issued to recalibrate the Engine Control Module (ECM) and update the
ECM Code on certain MY2017 - 2019, L9 CM2350 engines in True Series Hybrid bus applications
with BAE Transmission systems. This campaign enables authorized repair locations to update the
ECM Code and calibrate the ECM to the latest revision. This calibration update may provide
improvements to the monitoring frequency of certain on-board diagnostics in order to meet the inuse monitor performance ratio (IUMPR) requirements.
Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must show as OPEN on QuickServe® Online for this field action, and
3. must be coupled with BAE Transmission system. See Note below if this condition is not met.
Note : The ESN list is attached for reference.
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2024/c2419.html
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L9 MY17-19 Hybrid ECM Calibration Emissions Campaign for Engines with BAE Transmission
After verifying that the engine meets the above requirements, perform the following actions:
Note : If upon physical check, a non-BAE transmission is found, please check if this
engine is eligible for Campaign C2420. If so, file an Admin Only claim to close the
eligibility of the engine for C2419. Please refer C2420 for further action in this case.
If BAE Transmission found:
1. Refer to Attachment B. Verify that current ECM Code is found in the referenced table of the
Attachment B.
2. Identify the new base ECM calibration code as indicated in Table 1 of the Attachment B.
3. Update the ECM Code, and download the latest calibration revision of the new ECM Code
using Procedure 019-032 in the appropriate Service Manual.
4. If the ECM already contains the new ECM code and the most recent calibration revision, DO
NOT recalibrate the engine. No further action is needed. File a claim for Admin and 17-902
Campaign Check to close the eligibility of the engine.
Note : A complete reset of master power may be required to resolve any
transmission-related faults, if any, after ECM Code and calibration update.
Note : Certified repair locations outside of California, who elect to perform this
campaign on engines installed in vehicles which are registered in the state of
California, are authorized to do so if they have the two items noted below in their
inventory. Please note that the Label, Authorized Change and the Proof of
Correction Form must be ordered through standard parts processes. They
are not available on QuickServe® Online.
5. If applicable, a "Label Authorized Change," Cummins part number 5297400, must be filled out
and affixed to the engine. Clearly print or type "ECM RECALIBRATION UPDATE" in the center
box. Fill in the Campaign Number, Distributor or Dealer Code, and Date information. Peel off
the backing material and install the label on the engine valve cover near the engine data plate.
There is a clear protective cover on this label; peel the backing off of this cover and push the
clear cover over the printed material. This will help protect the label during engine operation.
Label cost and appropriate SRT time can be claimed per Campaign guidelines.
6. If applicable, an :Emissions Campaign - Proof of Correction" form, Bulletin # 4310621,
must be filled out and provided to the Customer. Inform the Customer to retain this certificate
as proof that the Emissions Campaign has been performed. This form may be required as
proof of an Emissions Campaign by the State of California, for vehicles registered in that state,
the next time the vehicle registration is renewed. Form cost and appropriate SRT time can be
claimed per the Campaign guidelines.
7. File one claim for the listed parts and required labor associated with this repair. Again, SRT
17-902 should ONLY be claimed if the unit DID NOT require calibration.
Material Disposition
There are no materials involved in the field action.
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2024/c2419.html
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L9 MY17-19 Hybrid ECM Calibration Emissions Campaign for Engines with BAE Transmission
Reimbursements
Parts
Note : All parts listed are OPTIONAL. Claim only the parts required to complete the
repair.
The following parts are covered under this field action:
Part Number
Quantity
Description
388639600
1
FLEET COUNT - OPTIONAL
431062100
1
PROOF OF CORRECTION OPTIONAL
529740000
1
LABEL - AUTHORIZED OPTIONAL
Note : SRTs to gain access that are required to complete the repair, that are sufficiently
explained in the claim narrative, may also be claimed on this action.
Note : All SRTs listed are OPTIONAL. Select ONLY the appropriate SRTs for the repair
performed. Claim ONLY SRTs 19-0G5 and Admin if the unit DID require an updated
calibration. Only SRT 17-902 and Admin should be claimed if the unit DID NOT require
calibration.
Labor Using Applicable Access Code and Time
SRT Code
Description
00-90X
Technician Administrative
Time - Road/Field Repair
17-902
Campaign/ATC Check
19-0G5
Engine Control Module
Calibration Code - Transfer
(CMI)
Time (hrs)
Travel
Travel is covered under this field action. Towing is not covered under this field action.
Other Claimables
Consumables are not covered under this field action.
Claim Instructions
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2024/c2419.html
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L9 MY17-19 Hybrid ECM Calibration Emissions Campaign for Engines with BAE Transmission
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web
(rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference the
"Warranty" tab in QuickServe® Online. If there are additional questions, please contact your local
Cummins Distributor.
Claim Codes
Description
Code
Account Code:
65
Pay Code:
North America Distributor = X
Pay Code:
North America Dealer = D
Pay Code:
International Distributor = I
Pay Code:
International Dealer = R
Failure Code:
WEQPEX
Attachments
Click here to see c2419_esn-list.xlsx
(/service/english/attachments/c2419_esn-list.xlsx) Click here to see c2419_l9_my1719_bae_ecm_code_lookup_attachment-b.pdf
(/service/english/attachments/c2419_l9_my17-19_bae_ecm_code_lookup_attachment-b.pdf)
Engine Family
Fuel System
Design Application
Market Application
Automotive
Bus
Document History
Date
Details
Document Created; 13-Oct-2022
Update Step 5 in the Action; 17-Jan-2023
Last Modified: 17-Jan-2023
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2024/c2419.html
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