0200714

NUMBER:
GROUP:
DATE:
02-007-14
Front Suspension
November 14, 2014
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.
SUBJECT:
Front End Clunk Noise When Coming To A Stop - Police Vehicles Only
OVERVIEW:
This bulletin involves replacing the left side or the right side or both side tension struts.
MODELS:
2011 - 2014
(LD)
Dodge Charger
NOTE: This bulletin applies to Police Group (sales code AHB) vehicles equipped
with Heavy Duty Suspension (sales code SDB) and Rear Wheel Drive (RWD)
(sales code 5ZV) built on or before November 10, 2014 (MDH 1110XX).
SYMPTOM/CONDITION:
Police vehicles with heavy duty suspension and rear wheel drive may experience a front
end clunk noise, coming from the tension strut bushing(s), while coming to a stop.
DIAGNOSIS:
If the customer describes the symptom, perform the Repair Procedure.
PARTS REQUIRED:
Severe Duty Usage
Qty.
Part No.
Description
1 (AR)
68234847AA
Strut Kit, Tension (Kit includes 2 tension
struts and fasteners)
Normal Duty Usage
Qty.
Part No.
Description
1 (AR)
05168652AC
Strut, Tension RH
1 (AR)
05168653AC
Strut, Tension LH
(AR)
06508238AA
Bolt - M14 (Tension Strut to Engine Cradle)
(AR)
06507838AA
Nut - M14 (Tension Strut to Engine Cradle)
(AR)
06502502
Nut - M14 (Ball Joint Stud to Knuckle)
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REPAIR PROCEDURE:
1. Visually inspect both right and left tension strut hydrobushings for cracks,
hydrobushing fluid may be present (Fig. 1). Were crack(s) and/or hydrobushing fluid
visible?
a. YES>>> Proceed to Step #2.
b. NO>>> This Bulletin does not apply. Further diagnosis is required.
Fig. 1 Tension Strut Replacement
1 - Tension Strut
2. Has the vehicle experienced early mileage or multiple tension strut hydrobushing
failures?
a. YES>>> Vehicles subjected to severe duty usage conditions may benefit from using
the severe duty usage tension strut kit. Proceed to “Repair Using Severe Duty
Usage Kit.”
b. NO>>> Vehicles operated in normal duty usage conditions should be repaired using
the normal duty usage tension strut components. Proceed to “Repair Using
Normal Duty Usage Components.”
-3-
02-007-14
REPAIR USING SEVERE DUTY USAGE KIT:
CAUTION: The tension strut bushing bolts must be tightened to specification while
the suspension is loaded with the vehicle weight resting on its wheels at
curb height. If the bolts are tightened while the suspension is unloaded
and hanging down, premature failure of the tension strut bushing will
occur.
Replace both the left and right side tension struts using the tension strut kit listed in the
Parts Required under Severe Duty Usage table. Refer to the detailed service procedures
available in DealerCONNECT> TechCONNECT under: Service Info> 02 - Front
Suspension> Front> STRUT, Tension, RWD> Removal/Installation.
NOTE: Performing front toe adjustment is part of the tension strut replacement
procedure.
REPAIR USING NORMAL DUTY USAGE COMPONENTS:
CAUTION: The tension strut bushing bolts must be tightened to specification while
the suspension is loaded with the vehicle weight resting on its wheels at
curb height. If the bolts are tightened while the suspension is unloaded
and hanging down, premature failure of the tension strut bushing will
occur.
Replace either the left and/or right side tension struts as required using the tension strut
components listed in the Parts Required under Normal Duty Usage table. Refer to the
detailed service procedures available in DealerCONNECT> TechCONNECT under:
Service Info> 02 - Front Suspension> Front> STRUT, Tension, RWD>
Removal/Installation.
NOTE: Performing front toe adjustment is part of the tension strut replacement
procedure.
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POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
Description
Skill Category
Amount
02-10-25-94
Inspect Both Left And Right Side
Tension Struts (2 - Skilled)
6 - Electrical
and Body
Systems
0.2 Hrs.
02-10-25-95
Inspect And Replace One Tension
Strut (2 - Skilled)
6 - Electrical
and Body
Systems
0.9 Hrs.
02-10-25-96
Inspect And Replace Both Left And
Right Side Tension Struts (2 - Skilled)
6 - Electrical
and Body
Systems
1.1 Hrs.
FAILURE CODE:
ZZ
Service Action