A9023052069417_1

Technical Service Bulletin
90 Instrument Cluster: "Instrument cluster: fault. Limited warning messages. Please contact workshop"
displayed, B200FF0
90 23 05 2069417/1 February 10, 2023.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
A3, S3, and RS 3 2022 – 2023
Condition
Customer states:
The message “Instrument cluster: fault. Limited warning messages. Please contact workshop” is displayed
on the instrument cluster.
Workshop findings:
The following DTC may be stored in the instrument cluster -J285- (address word 0017):
• DTC B200FF0: Internal malfunction (symptom 11534409).
Technical Background
A hardware-related malfunction may cause the customer complaint listed above.
Production Solution
Optimized production process at the supplier.
Service
1. Please check the production date of the currently installed instrument cluster:
The production date can be found via ODIS:
Self-diagnosis → Address: 0017 System name: 0017 – Instrument cluster → Identification: → Production date
2. Replace the instrument cluster.
3. Please make a note in the claim comments if the production date of the old instrument cluster is on or after
October 15th 2022.
Replacement parts produced before October 15th 2022 can be used to repair vehicles
Page 1 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9025
Damage Code:
0040
Labor Operations:
Remove and install instrument cluster
9025 1900
See SRT with
associated
operations
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 100
TU)
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB 2069417/1
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
See ETKA
Instrument Cluster -J285-
01
Additional Information
All parts and service references provided in this TSB (2069417) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
Page 2 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.