A9023082065490_3

Technical Service Bulletin
90 "SAFE CP" is displayed in the Audi virtual cockpit, DTC B200FF0 is stored in the instrument cluster
90 23 08 2065490/3 February 21, 2023. Supersedes Technical Service Bulletin Group 90 number 22-38 dated
January 21, 2022, for reasons listed below.
Model(s)
Year
A4 allroad, A4,
S4, A5, A5
Cabriolet, A5
Sportback, S5,
S5 Cabriolet, S5
Sportback, RS 5,
RS 5 Sportback,
A6 allroad, A6,
S6, RS 6 Avant,
A7, A7 e quattro,
S7, A8, A8 e
quattro, S8, etron Sportback,
e-tron quattro, etron Sportback
quattro, Q5, Q5 e
quattro, SQ5,
SQ5 Sportback,
Q7, SQ7, Q8,
SQ8, and RS Q8
2021
e-tron GT, and
RS e-tron GT
2022
VIN Range
Vehicle-Specific Equipment
All
Virtual Cockpit
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised Required Parts and Tools (corrected part number)
2
01/21/2022
Revised Production Solution (Update provided), Service (Added instructions),
Warranty (Updated A-time), Required Parts and Tools (Updated with specific
information), Additional Information (Updated to include related TSB instances)
1
12/22/2021
Initial publication
Customer states:
• “SAFE CP” is displayed in the center of the screen of the Audi virtual cockpit.
• The gauges function normally.
Page 1 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Workshop findings:
The following DTC may be stored in the instrument cluster, J285 (address word 0017):
•
DTC B200FF0 (Internal malfunction).
Technical Background
A software malfunction in the instrument cluster may cause the described behavior.
Production Solution
Optimized software for the Audi virtual cockpit implemented in current series production.
Service
Required equipment:
• ODIS Tester.
• SVM code.
• Audi virtual cockpit software update on USB Flash drive (see Required Parts and Tools or download the
software from MirrorServer using the SD Creator Program).
Time to complete update:
• Approximately 30-60 minutes (includes 20-50 minutes for the software update and 10 minutes for the SVM
work).
Service work:
• Update the Audi Virtual Cockpit using either Method 1 or Method 2 according to TSB 2060523: 91 MIB3
Software Update Instructions and use SVM code 17A040.
Tip: The vehicle key has to be placed on the emergency key reader coil to start and during the update.
Please use the Warranty information in this TSB and not the ones stated in TSB 2060523.
Method 1: Automated update using ODIS.
Method 2: Manual update due to SVM code or Server issues.
Vehicle
SD Creator Part Number
SVM Code
A4, A5, Q5
8W6 906 961 N
17A040
A6, A7, A8, Q7, Q8, e4N0 906 961 AQ
tron
17A040
e-tron GT
17A040
4KE 906 961
Page 2 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
110 up to 48 Months/50,000 Miles
G10 for CPO Covered Vehicles – Verify Owner
If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9025
Damage Code:
0039
Labor Operations:
Software Update (Includes checking for
DTCs)
0151 0000
Time stated on
the diagnostic
protocol (Max
100 TU)
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB 2065490
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Model
USB Flash Drive
Quantity
A4, A5, Q5
8W6906961N
01 (Shop tool)
A6, A7, A8, Q7, Q8,
4N0906961AQ
e-tron
01 (Shop tool)
e-tron GT
01 (Shop tool)
4KE906961
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2039206: 00 How to watch TSB videos.
• TSB 2011732: 00 Software Version Management (SVM), operating instructions.
• TSB 2060523: 91 MIB3 Software Update Instructions.
Page 3 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
• TSB 2047812: 00 SD Creator: how to set up and use the SD Creator for obtaining vehicle software updates via
the MirrorServer.
All part and service references provided in this TSB (2065490) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 4 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.