SSM 51391

Service Bulletin Details

Public Details for: SSM 51391

Some 2020-2021 explorer vehicles with 2.3l engine may exhibit a lack of heat from the passenger side vents of the vehicle when using the climate control. When diagnosing for insufficient, erratic or no heat from passenger side vents, perfor


- 2021 - 2020 -

Models from 2021
2021 FORD EXPLORER
Models from 2020
2020 FORD EXPLORER 
SSM 51391
2020-2021 Explorer - 2.3L Engine - Lack Of Heat And/Or Erratic Heating
Operation On Passenger Side Vents
Some 2020-2021 Explorer vehicles with 2.3L engine may exhibit a lack of heat from the passenger side
vents of the vehicle when using the climate control. When diagnosing for insufficient, erratic or no heat
from passenger side vents, perform Workshop Manual (WSM) pinpoint (PPT) tests K, and referred
pinpoint tests G/H, and/or AE as applies. If WSM PPT tests are inconclusive, replace heater core per
WSM Section 412-00.

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