TECH TALK 272

TECH TALK - VOLUME 272
January - February 2023
TECHNICAL INFORMATION
INSIDETHISISSUE:
Technical Information- Page 1
TSB/TIN/ATIN Review - Page 6
Technical Training- Page 7
Warranty Information - Page 8
News & Notes - Page 9
FIRST 2023 QUARTERLY
TECHNICIAN QUIZ TQ0123
APPLE CAR PLAY WON’T PLAY
AFFECTED VEHICLES: 2022-2023 Outlander and Outlander PHEV
Customers may report that after receiving a warning advising the
maximum number of devices have been connected and deleting all
connects, the iPHONE still will not connect. Additionally, customers may
report receiving a prompt asking if they want to replace a device,
however, no devices are listed. Car play may not even be available as an
option.
The first 2023 Quarterly
Technician Quiz
is available between
January 4 - April 7, 2023.
Dealer personnel
must successfully complete
the quiz
no later than April 7, 2023.
A factory reset will clear all connections:
DATES TO REMEMBER:
Valentine's Day - Feb 14th
Presidents' Day - Feb 20th
"2023 is the Year of the
Rabbit. Traditionally, this
is an auspicious year for
initiating something new
and changing for the
better—a year to bound
forward, just like its
namesake." ~ Takao Kato
The audio unit will go through Diagnostic mode, Delete Unit Connection Log and
finally into Initialize Settings. The audio unit has now been reset to factory default
and should allow new connections. Additional information can be found in the
Service Manual, Volume 5, Audio, Visual & Navigation System.
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INSTALLING ACCESSORIES WITH DOUBLE SIDED TAPE IN THE WINTER
With the cooler temperatures of winter, double sided adhesive tape will not adhere properly
in temperatures below 60°F (15°C). During these conditions, please use the procedures
outlined below.
AFFECTED VEHICLES: All
Tools Required – Hair dryer, cloth, and degreaser.
If the vehicle temperature or the accessory temperature is not above 60°F (15°C), follow
the steps below.
1) Use a hair dryer or heat gun to lightly warm up the attached area of the vehicle and
the doubled sided tape area of the accessory to be installed.
OR
2) Make sure the vehicle and accessory are in a building that is over 60°F for over an
hour.
Note: Always clean the vehicle surface before installation and use adhesion promoter
when applicable, per the accessory instructions.
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12V AUXILIARY BATTERY DRAIN CAUSED BY AUTO ACCESSORY FUNCTION
This article introduces precautions to prevent 12V Auxiliary battery drain due to Auto ACC
(Accessory) function. Please note that battery charging will stop under certain conditions.
The vehicle will automatically enter Auto ACC mode under certain conditions. In this mode,
some electronic devices can be used even while turning off the power switch. Connect a
battery charger to the 12V Auxiliary battery to maintain good condition during PDI,
maintenance, and repairs.
AFFECTED VEHICLES: 2022-2023 Outlander
GENERAL PRECAUTIONS:
• The 12V Auxiliary battery might be fully discharged after approximately 2 hours if the
position light is turned on without IG On even though it was in a fully charged condition.
• The 12V Auxiliary battery may also become fully discharged after approximately 2 hours if
the electrical devices, such as Navigation, Meter, Lights, and so on, are being operated
without IG On in the dealer showroom.
• The 12V Auxiliary battery may become fully discharged if the doors and tailgate are being
opened and closed approximately 75 times over a given period of time.
• Some electrical devices are being activated while opening and closing the door, tailgate,
engine hood, and so on by Auto ACC function. For example, the Auto ACC function is
automatically activated by opening and closing the door and the tailgate. The Auto ACC
function is still being activated while closing the doors even though it is shut off after
opening the door for up to a total of 30 minutes.
PRECAUTIONS DURING PDI (PRE DELIVERY INSPECTION):
The 12V Auxiliary Battery might become discharged if the Auto ACC function is being
automatically activated several times during vehicle inspection, while installing accessories,
washing the vehicle during PDI and when opening/closing the doors, tailgate, engine hood and
so on.
• If the doors, tailgate, engine hood, etc are being opened and closed several times for a
certain period of time, connect a battery charger to the vehicle and check the 12V Auxiliary
battery voltage to prevent it dropping down more than 12.6V.
• You should check the 12V Auxiliary Battery voltage to prevent it dropping down more than
12.6V after PDI even if the doors, tailgate, engine hood are not being opened and closed
several times within 30 minutes.
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HOW TO INSPECT THE EV OIL COOLING SYSTEM
This article introduces the inspection method when an EV Oil Cooling system abnormality is
detected (DTC: P3074-7E Electric Oil Pump Stuck on).
AFFECTED VEHICLES: 2023 Outlander PHEV
CAUSE:
The oil passage becomes restricted/blocked when the hose of the EV oil cooling system is
twisted. The DTC is detected due to the excessive load on the electric oil pump.
INSPECTION METHOD:
Please conduct troubleshooting DTC: P3074-7E according to the workshop manual. Refer to
the twisting example below (EV oil cooler hose C) and check all EV oil cooler hoses and pipes for
any twisting or damages.
1. EV oil cooler hose A
2. EV oil cooler hose B
3. EV oil cooler hose C
4. EV oil cooler pipe B
5. EV oil cooler hose J
6. EV oil cooler pipe C
7. EV oil cooler hose F
8. EV oil cooler hose H
9. EV oil cooler hose I
10. EV oil cooler hose G
TWISTING EXAMPLE (EV oil cooler hose C):
Normal condition:
The hose is twisted and the oil passage is blocked:
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IMPROPER HANDLING OF HARNESS TERMINALS
AFFECTED VEHICLES: 2023 Outlander
CAUSE:
Recently Techline has seen an increase in calls stemming from poor connections in the
wiring harness. Many of these vehicles had other components replaced unnecessarily
resulting in additional repair time and cost. Some of the issues were compounded by
improper handling of harness terminals during testing. The photos below provide
tips for verifying connector pin fit testing and handling.
Support the
connector while
pressing the
release. Do not rock
the terminal while
disconnecting.
Using a known good
PIN from an old
harness, test the
resistance at least
three times.
The PIN should slide
into the terminal
with resistance.
Repeat this
resistance test on
another terminal for
comparison.
The terminal being
tested should
provide resistance
during insertion. DO
NOT press the PIN
completely into the
terminal as damage
to the terminal may
occur. End gap
spacing should be
2+ mm.
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TSB/TIN/ATIN REVIEW
Since Tech Talk 271, the following
bulletins have been published:
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Note: Green = Virtual Course / White = Face to Face Instructor Led Training
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WARRANTY INFORMATION
Warranty would like to remind you "it's a NEW YEAR".
When submitting warranty claims please make sure to double check the repair and completion
dates of your claim.
If you have a claim denied with "004 past 60 days or 077 repair date over 25 days from code
date", please verify that you have entered "2023" for your claim repair and completion dates.
In addition, please check your machines (battery tester etc.) to verify that "2023" is listed as the
year.
Thank you and Happy New Year!
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NEWS & NOTES
Mitsubishi Motors Launches 2023 Outlander Special Editions
to Celebrate 40 Years in the U.S.
• 40th Anniversary Special Editions of Outlander and Outlander PHEV enhance
award-winning seven-passenger SUV family
FRANKLIN, Tenn. Dec. 20, 2022 – Mitsubishi Motors North America, Inc. (MMNA)
recently celebrated its 40th anniversary. To further commemorate 40 years of
operations in the United States, the brand is expanding its flagship family of sevenpassenger SUVs with special Anniversary Editions of its top-selling Outlander and
newly launched Outlander Plug-in Hybrid Electric Vehicle (PHEV), combining a unique
paint scheme, badging and premium accessories, and offering a special value.
The 40th Anniversary Outlander includes the same quilted-leather door inserts in
black and saddle tan, a black headliner and pillars, and semi-aniline leather-appointed
seating surfaces as the top-of-the-line SEL Premium Package, and ups the ante with a
unique Black Diamond and Bronze two-tone paint scheme and 40th Anniversary
badges. All 40th Anniversary models are fitted with the brand's signature Super Allwheel Control (S-AWC)1 all-wheel drive system, a power panoramic sunroof, Bose
Premium sound system, and a 10.8-inch Head-Up Display as standard.
“Throughout the past 40 years, Mitsubishi has earned a reputation in this country for
reliable, capable, and convenient vehicles that offer great value, winning the loyalty of
many repeat customers,” said MMNA President and CEO, Mark Chaffin. “Our 40th
Anniversary Special Edition Outlander and Outlander PHEV are more than just a
celebration of that brand heritage, they are a powerful step forward into our next 40
years of success in the U.S.”
As the company looks forward to the next 40 years in the U.S. and beyond,
momentum is already building behind MMNA with its brand-new North American
headquarters opening, an all-new or significantly refreshed lineup of vehicles
highlighted by the 2022 Outlander and 2023 Outlander PHEV, a robust and growing
dealer partner network, and record breaking sales success.
Mitsubishi Motors had actually been selling vehicles in the U.S. prior to 1981, but not
under its own company name. Through a partnership with Chrysler Corporation, the
company’s cars were sold with Dodge or Plymouth branding on them. But in 1981, the
company created a formal presence for itself as Mitsubishi Motor Sales of America,
headquartered in Fountain Valley, Calif., with vehicles sold through an initial dealer
network of 70 facilities across the country.
In 1986, the company moved its headquarters to an all-new green-field location in the
then-farming community of Cypress, Calif. The multi-acre site housed all sales,
marketing, planning, and logistic operations; design, research and development,
parts operations, and regional operations.
The next major move for MMNA was part of a brand-wide reinvention and saw the
company relocate from Cypress, Calif. to Franklin, Tenn., just outside of Nashville, in
mid-2019. In April 2020, its new-from-the-ground-up, state-of-the-art North
American headquarters opened, and in spite of the pandemic, the company hired
more than 150 new team members.
Throughout the pandemic, MMNA has supported its new hometown through
employee volunteering and corporate social responsibility, “Small Batch – Big Impact”
programs. By the time of the move, the company had sold nearly 5.5 million vehicles
in the U.S., through its nearly 330 dealer partners around the country.
From its inception to today’s MMNA, the company has always held close to one ideal:
to design, engineer, and market vehicles that offer outstanding value and safety,
leading-edge design, and pride of ownership. The past 40 years have seen vast
changes in consumer preferences and tastes, and MMNA has seen both good years
and slack ones. Even during the supply-chain challenges brought about by Covid-19,
MMNA’s sales performance remained strong, and the company is poised for another
40 years of turning heads and driving excitement.
Disclaimers
1. Super All-Wheel Control (S-AWC) adds Active Yaw Control (AYC) to realize the AWC concept at a very high level.
While this Integrated Vehicle Dynamics Control System manages the driving forces and braking forces of the four
wheels to help realize vehicle behavior that is faithful to the operation by the driver under a variety of driving
conditions, it is not a substitute for careful driving. S-AWC cannot prevent collisions or loss of traction in all
conditions. Exercise caution so full attention is given to vehicle operation in all road conditions.
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Mitsubishi Outlander PHEV Named 2023
‘Latin Flavor’ SUV of the Year
FRANKLIN, Tenn. – The all-new 2023
Mitsubishi Outlander Plug-in Hybrid Electric
Vehicle (PHEV) was named SUV of the Year by
Puros Autos in the publication's "2023 Car of
the Year with a Latin Flavor" awards. As the
internal-combustion-engined 2022 Outlander
was awarded the title last year, this marks the
second year in a row Mitsubishi has been
named SUV of the Year by the publication.
According to Puros Autos, Hispanic customers
purchase one out of every four cars sold in the
United States, and Hispanic market share is
outpacing the overall market by almost threeto-one. Additionally, Mitsubishi Motors has a
higher percentage of Hispanic buyers than any
other company 1.
"We are honored to receive the coveted 2023
Car of the Year with a Latin Flavor award for
the SUV category from Puros Autos for the
second year in a row," said Mark Chaffin,
Mitsubishi Motors North America (MMNA)
President and CEO. "With room for the whole
family across three rows of seats, electric
motoring for up to 38 miles with the added
convenience of a gasoline engine, and a bold
style that sets it apart from anything else on
the road, the Outlander PHEV is the flagship of
Mitsubishi Motors."
The Outlander PHEV is the world's best-selling
plug-in hybrid SUV 2, and the all-new 2023
Outlander PHEV combines everything that has
made the gasoline-powered 2022 Outlander
so successful: bold styling, advanced vehicle
architecture, award-winning 3 interior, sevenpassenger convenience and legendary
Mitsubishi SUV capability. To this, the PHEV
model adds an all-new version of Mitsubishi
Motors' plug-in hybrid electric drivetrain,
boasting more power and torque, greater allelectric range and the latest and most
sophisticated version of Mitsubishi's
confidence-inspiring Super All-Wheel Control
(S-AWC) 4 all-wheel drive system.
The seven-passenger 2023 Outlander PHEV
offers up to 38 miles of all-electric range, up
to 420 miles of overall range 5 and is one of the
only plug-in hybrids on the market with
available DC fast-charging capability (SEL and
above models), which can fill the 20kWh
battery pack to 80% capacity in just 38
minutes.
"The 2023 Mitsubishi Outlander PHEV should
be at the top of your list, if you're one of the
rare drivers seeking more thrills from a fairly
efficient SUV," said Puros Autos Editor Enrique
Kogan.
Disclaimers:
According to the 2021/2022 US InMoment NVCS (Oct 2020-Jul
2022) study.
Based on IHS Markit New Registrations of plug-in hybrid and all
SUV body styles for Jan 2012 – Oct 2021 compiled from
governments & other sources (where available). IHS Markit
captures 95% of global new vehicle volumes in more than 80
countries.
Among other awards, the 2022 Outlander was named to the list
of 10 Best Interiors by Wards, and the Hispanic Car of the Year by
the Hispanic Motor Press Association.
Super All-Wheel Control (S-AWC) adds Active Yaw Control (AYC)
to realize the AWC concept at a very high level. While this
Integrated Vehicle Dynamics Control System manages the driving
forces and braking forces of the four wheels to help realize
vehicle behavior that is faithful to the operation by the driver
under a variety of driving conditions, it is not a substitute for
careful driving. S-AWC cannot prevent collisions or loss of
traction in all conditions. Exercise caution so full attention is
given to vehicle operation in all road conditions.
Electric range of up to 38 miles on a full charge and a combined
electricity + gasoline range of 420 miles. Combined fuel economy
Electricity + Gasoline of 64 MPGe. EPA highway mileage estimate.
Actual mileage may vary with driving conditions. Use for
comparison only.
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