SSM75941

3/3/23, 1:29 PM
TOPIx - SSM75941 - Key Remote Will Not Unlock/ Lock the Vehicle Intermittently And Smart Key Not Found Displayed
Reference
SSM75941
Models
Defender / L663
Discovery Sport / L550
New Range Rover / L460
New Range Rover Evoque / L551
New Range Rover Sport / L461
Range Rover Velar / L560
Title
Key Remote Will Not Unlock/ Lock the Vehicle Intermittently And Smart Key Not Found Displayed
Category
Body
Last modified
24-Feb-2023 00:00:00
Symptom
112000 Latches/Locks & Security
Content
Issue: A customer may report that the smart key remotes intermittently do not unlock/ lock the vehicle or
the message ‘Smart key not found’ displayed on the instrument cluster.
Cause: Possible fault with the Radio Frequency Receiver (RFR) at 23MY, located above the headlining.
Action: If the above symptoms are reported by the customer, continue with the following steps:
1. Connect the JLR approved battery support unit.
2. Connect the JLR approved diagnostic equipment.
3. Using TOPIx workflow, follow appropriate tests to diagnose the concern.
4. Disconnect the JLR approved diagnostic equipment.
5. Disconnect the JLR approved battery support unit
Note: If the RFR is determined to be the cause of the concern the repair process to replace the module is
currently being updated in the TOPIx Workshop Manual, however in the meantime please follow the
headlining lower procedure for access to the RFR which is clipped to the headling for models L550/ L551/
L560/ L663. The repair proces for L460 and L461 is currently published.
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https://topix.landrover.jlrext.com/topix/content/document/view?id=1680516
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