A6023632069594_1

Technical Service Bulletin
60 Water sloshing noises in roof area when cornering
60 23 63 2069594/1 March 6, 2023.
Model(s)
Year
A6 allroad
2020 – 2023
RS 6 Avant
2021 - 2023
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Condition
Customer states:
• A ‘sloshing’ sound can be heard in the roof area, particularly when cornering the vehicle.
Workshop findings:
•
The symptom can be duplicated after a short test drive. The noise is more pronounced near the front roof
area, specifically in the area of the glass trim that is forward of the front sliding glass panel.
Technical Background
Due to an accumulation of fine dirt and debris in the water drain channels, water is not correctly guided away from
the panoramic sunroof through the water drain hoses. Instead, it drains out of the sunroof frame under the
bonded front trim and down along the outer A-pillar.
Production Solution
The lip seal of the windscreen cover profile will be cut back at the edges to enlarge the passage to the water drain
channel allowing a constant flush of fine dirt particles.
Service
Perform the following modification to both the right and left sides of the windshield cover profile lip seal.
Page 1 of 11
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
1.
Figure 1 shows the area of the roof that will be
serviced.
Figure 1. Area of roof to be serviced.
2.
With the front glass panel open, Figure 2 shows the
dirt that accumulates in the front sunroof frame
channel. Carefully remove all of the accumulated dirt
and/or debris.
Figure 2. Sunroof frame drainage with the presence
of fine dirt and debris.
Note:
The following illustrative examples show the roof area to be serviced with the front glass trim removed. This
glass trim does not need to be removed to perform the modification.
3.
Figures 3 and 4 show the water drainage obstruction that can occur when fine dirt and debris accumulate in
this area.
Page 2 of 11
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 3. Water passage obstructed preventing
drainage.
Figure 4. Drainage path obstructed.
4.
This condition can occur on both the right and left drainage channels.
5.
Begin the cleaning process by removing the drip rails
on both the right and left sides of the windshield
(Figure 5).
Figure 5. Drip rails to be removed.
Page 3 of 11
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
6.
Follow the disassembly instructions in ElsaPro
Repair manual>>Body>>66 Exterior
Equipment>>Moldings, Trims, Extensions and Trim
Panels>>Side Sill Trim Panel Decorative Trim,
Removing and Installing>>Drip Rail, Removing and
Installing (Figure 6).
Figure 6. Drip rail removed.
7.
Figure 7 shows the accumulation of dirt and debris
under the now removed drip rail trim.
Figure 7. Drip rail trim removed exposing the
accumulation of dirt and debris.
Page 4 of 11
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
8.
Using an air gun and compressed air loosen and
remove any dirt and debris thoroughly (Figure 8).
Figure 8. Removal of dirt and debris in the drainage
channels using a blow gun with compressed air.
Page 5 of 11
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
9.
Figure 9 shows the drainage channel cleared after
application of compressed air and a blow gun.
Figure 9. Drainage channel cleared.
10 Using a mixture of mild detergent and water rinse the
.
drainage channels clean (Figure 10).
Figure 10. Rinsing the drainage channels.
Page 6 of 11
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
11 Apply the solution at every angle to ensure thorough
.
rinsing of the drainage channels (Figure 11).
Figure 11. Mild detergent and water solution
application.
12 Figure 12 shows the typical water drainage path that
.
must be clear for correct operation. If necessary,
repeat the cleaning procedure multiple times until no
more dirt particles are visible.
Figure 12. Correct water drainage path.
Page 7 of 11
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
13 Now, modify the lip seal of the windscreen cover
.
profile. The sealing lip must be cut back as far as
possible from the red line to the right yellow arrow.
The cut away piece of the lip seal must be removed
(Figure 13).
Figure 13. Section of windshield profile lip seal
section to be cut away and removed.
Page 8 of 11
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
14 Using an X-Acto ® or equivalent precision cutting
.
instrument cut the lip seal away. A precision cutting
instrument is crucial as a wide utility type cutter is too
wide to gain access to the precise cuts
required. Exercise extreme caution so as not to
damage the painted surfaces or the windshield
glass. Mask off the cutting area with masking tape if
necessary (Figure 14).
Figure 14. Use of a wide utility type knife will not
allow the correct cuts due to the limited space.
Page 9 of 11
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
15 Reinstall the drip rail trim (Figure 15).
.
Figure 15. Drip rail trim reinstalled showing the
desired opening for proper water drainage.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
6048
Damage Code:
0016
Labor Operations:
Windshield trim (both sides) remove and
reinstall.
6661 2099
20 TU
Flush A-pillar drainage.
5106 2999
10 TU
Flush sunroof frame drainage
6028 2999
10 TU
Page 10 of 11
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Diagnostic Time:
Modify the lip seal of the windscreen cover
profile.
6410 4999
10 TU
GFF
No allowance
0 TU
Road test prior to the service procedure
0121 0002
10 TU
Road test after the service procedure
No allowance
0 TU
As per TSB 2069594/1
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2069594) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 11 of 11
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.