PIT5873E
Service Bulletin Details
Public Details for: PIT5873E
This preliminary information communicates an issue when remote start is used the engine may stall when the push to start button is pressed. Engineering is working on a fix.
Models from 2023
| 2023 CADILLAC ESCALADE ESV |
| 2023 CHEVROLET SILVERADO 1500 |
| 2023 CHEVROLET SUBURBAN |
| 2023 CHEVROLET TAHOE |
| 2023 GMC SIERRA 1500 |
| 2023 GMC YUKON XL |
Models from 2022
| 2022 CADILLAC ESCALADE ESV |
| 2022 CHEVROLET SILVERADO 1500 |
| 2022 CHEVROLET SUBURBAN |
| 2022 CHEVROLET TAHOE |
| 2022 GMC SIERRA 1500 |
| 2022 GMC YUKON XL |
Bulletin No.: PIT5873E Published date: N/A Preliminary Information PIT5873E After A Remote Start When The Start Button Is Pressed The Engine May Stall or Will Not Restart / Ignition May Appear To Be Stuck On / Engine May Stay Running With Ignition O / Service Column Lock Message / DTC P0E32 and P0E37/ Dead Battery Proactive Product Investigation Review Required Models Brand: Cadillac Model: Escalade Models Model Years: VIN: from to Engine: Transmissions: 2022 - 2023 All All All All Chevrolet Silverado 1500 New (RPO J22, VIN Digit 5 =A or D) 2022 All All All All Chevrolet Silverado 1500 2023 All All All All Chevrolet Suburban 2022 - 2023 All All All All Chevrolet Tahoe 2022 - 2023 All All All All GMC Sierra 1500 New (RPO J22, VIN Digit 5 = H or U) 2022 All All All All GMC Sierra 1500 2023 All All All All GMC Yukon Models 2022 - 2023 All All All All Involved Region or Country North America, Uzbekistan, Middle East, Russia, Israel, Palestine, Bolivia, Chile, Colombia, Ecuador, Peru, Japan, Kazakhstan, Korea, Thailand Some customers may comment after using the remote vehicle start, either from the fob or app, they experienced any of the following issues: Condition Cause - When they enter the vehicle and press the start button the engine stalls - If they try to restart the engine, it will not crank - If the remote start times out they are unable to restart the engine with the start button - When trying to turn engine o the engine stays running - Unable to turn the ignition o - Service Steering Column Lock Message, if equipped - Dead Battery The cause of this concern is a BCM messaging issue. Correction: This x is being released by model, please see the following: For 2022-2023 Escalade, Suburban, Tahoe and Yukon Models: To correct this concern reprogram the BCM with the latest cals available in TLC/SPS following SI "K9 Body Control Module: Programming and Setup". For 2023 Silverado and Sierra Models: To correct this concern reprogram the BCM with the latest cals available in TLC/SPS following SI "K9 Body Control Module: Programming and Setup". For 2022 Silverado and Sierra Models: GM Engineering is working on a x. This issue is very intermittent and will only occur if the remote vehicle start is used. While engineering is working on a x, please ask the customer to refrain from using the remote start until a x is released. When a x becomes available a bulletin will be released. Warranty Information For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation 2810215 Description Body Control Module Reprogramming with SPS Labor Time Use Published Time Additional SI Keywords no RVS shut Version History Version Modi ed 6 12/08/2021 - Created on. 03/01/2022 - Updates to the Condition, Correction and Warranty sections. 03/23/2022 - Update to the correction and warranty sections 06/06/2022 - Update to the Involved Region or Country 01/13/2023 - Update to title, models, condition, correction, and warranty sections 02/10/2023 - Update to the Correction and warranty sections © 2023 General Motors. All Rights Reserved.