WQK47R

ATTENTION:
GENERAL MANAGER
PARTS MANAGER
CLAIMS PERSONNEL
SERVICE MANAGER
q
q
q
q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
PRODUCT CAMPAIGN BULLETIN
NUMBER: WQK-47R
APPLICABILITY:	 2005-2009 Subaru Legacy and Outback
2009-2013 Subaru Forester
DATE: July 2014
2008-2011 Subaru Impreza, WRX, and STI REVISED: December 22, 2014
2012-2014 Subaru WRX and STI
NHTSA ID: 14V-311
SUBJECT:	Brake Line Corrosion
Subaru of America, Inc. (SOA) has determined that a defect, which relates to motor vehicle
safety, exists on certain 2005-2009 model year Subaru Legacy and Outback vehicles, 20092013 Subaru Forester vehicles, 2008-2011 Subaru Impreza, WRX, and STI vehicles, and
2012-2014 Subaru WRX and STI vehicles currently or formerly registered in at least one of
the “salt-belt” states listed below or in the District of Columbia.
Connecticut
Delaware
District of Columbia
Illinois
Indiana
Iowa
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
New Hampshire
New Jersey
New York
Ohio
Pennsylvania
Rhode Island
Vermont
West Virginia
Wisconsin
These vehicles may have been manufactured with brake lines that could, over time, corrode
in the area of the four-way joint connector or in the areas where there are no resin covers
installed if exposed to salt, such as salt used to treat roads in the winter time. Excessive
corrosion could eventually cause perforation of a brake line(s) resulting in a brake fluid leak.
Should a brake line corrode to the point of developing a perforation, brake fluid will leak from
the line(s) causing the related circuit to eventually lose effectiveness. In this situation, there
would be an increase in the amount of brake pedal travel distance and foot pressure required
to slow or stop the vehicle. This might cause the driver to misjudge the amount of brake
pedal travel required to achieve the desired stopping distance, increasing the risk of a crash.
This recall will involve cleaning, inspecting and testing the brake lines for perforation. If
no leaks are found, as a preventative measure it will be necessary to apply an anti-corrosion
material to the areas of concern. If any of the brake lines are found to be leaking, all four
brake lines on the vehicle will require replacement.
AFFECTED VEHICLES
The affected vehicles include certain: 2005-2009 model year Subaru Legacy and Outback
vehicles; 2009-2013 Subaru Forester vehicles; 2008-2011 Subaru Impreza, WRX, and STI
vehicles; and 2012-2014 Subaru WRX and STI vehicles currently or formerly registered in at
least one of the “salt-belt” states or the District of Columbia.
Affected vehicles are identified in the VIN range charts below. NOTE: Not all vehicles
within the VIN ranges are affected. Coverage for all affected vehicles must be confirmed by
using the Vehicle Coverage Inquiry function on subarunet.com.
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 1
MODEL
Legacy &
Outback
Forester
Impreza
MY
CARLINE(S)
START VIN
(last 8 digits)
END VIN
(last 8 digits)
2005
Legacy & Outback
5*200001
5*393924
2006
Legacy & Outback
6*200001
6*364201
2007
Legacy & Outback
7*200001
7*346352
2008
Legacy & Outback
8*200001
8*367431
2009
Legacy & Outback
9*200001
9*348625
2009
Forester
9*700001
9*797855
2010
Forester
A*700001
A*918317
2011
Forester
B*700001
B*783898
2012
Forester
C*400001
C*470750
2013
Forester
D*400001
D*446782
2008
4 -Door (except STI)
8*500001
8*530288
2008
5 -Door (except STI)
8*800001
8*838495
2008
5 -Door (STI)
8L809673
8L837138
2009
4 -Door (except STI)
9*500001
9*522884
2009
5 -Door (except STI)
9*800001
9*828092
2009
5 -Door (STI)
9L800020
9L828023
2010
4 -Door (except STI)
A*500001
A*517646
2010
5 -Door (except STI)
A*800001
A*828797
2010
5 -Door (STI)
AL800010
AL826680
2011
4 -Door (except WRX and STI)
B*500001
B*523841
2011
5 -Door (except WRX and STI)
B*800001
B*832332
2011
4 -Door (WRX and STI)
B*500742
B*525817
2011
5 -Door (WRX and STI)
B*801433
B*833719
2012
4 -Door (WRX and STI)
C*002099
C*031281
2012
5 -Door (WRX and STI)
C*200094
C*246471
2013
4 -Door (WRX and STI)
D*002007
D*035278
2013
5 -Door (WRX and STI)
D*200100
D*895579
2014
4 -Door (WRX and STI)
E*002001
E*016827
E*200001
E*270263
2014
5 -Door (WRX and STI)
*Various characters may occupy this position of the VIN.
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 2
THIS RECALL REPLACES AND UPDATES ANY PREVIOUS ‘WQG-43’ BRAKE
LINE CORROSION RECALL-RELATED REPAIRS PERFORMED
This recall replaces and updates SOA’s previous WQG-43 brake line corrosion recall
applicable to some 2005-2009 Legacy and Outback models, issued in May of 2013. In
addition to the repair procedure of the previous WQG-43 recall, this recall includes inspection
and treatment of other areas of the brake lines.
As a result, any incomplete WQG-43 recall applicability will be expired in SOA’s system at
the time WQK-47 affected vehicle data is loaded. Coverage for all affected vehicles must be
confirmed by using the Vehicle Coverage Inquiry function on subarunet.com.
IMPORTANT NOTE: If the WQG-43 brake line corrosion recall repair was already
performed, the WQK-47 recall repair must also be performed to ensure that all affected
areas of the brake lines are acceptable and treated with anti-corrosion material as a
preventative measure.
OWNER NOTIFICATION
Notification letters will be sent to owners of vehicles that are currently or were previously
registered in at least one of the “salt-belt” states or the District of Columbia. Owner
notification will begin on July 21, 2014.
To ensure sufficient supply of materials and parts, and to accommodate appointment
scheduling at the retailer level, a phased mailing schedule will be implemented as follows:
•
Owners of affected 2005-2009 Legacy and Outback vehicles will be notified to
schedule an appointment with their Subaru retailer to have this repair performed.
•
Owners of affected Forester, Impreza, WRX, and STI vehicles will be notified that
their vehicle is affected by this recall and when sufficient materials and parts are
available, they will be notified again.
•
As sufficient materials and parts become available, owners of affected Forester,
Impreza, WRX, and STI vehicles will be notified to schedule an appointment with
their Subaru retailer to have this repair performed. This second notification process
will be based on vehicle age and affected vehicle volumes.
Copies of the Owner Notification Letters are included at the end of this bulletin.
OWNERS LOCATED OUTSIDE THE AFFECTED “SALT-BELT” STATES
Notification letters will only be mailed to owners of vehicles that are currently registered or
were previously registered in at least one of the “salt-belt” states or the District of Columbia.
However, there are circumstances under which vehicles that were not previously or ever
registered in a “salt-belt” state will be covered by this recall campaign. These circumstances
may include:
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 3
1. Vehicles not currently or previously registered in a “salt-belt” state that have relocated
into a “salt-belt” area and/or vehicles registered in a “non-salt belt” state, and driven
in a “salt-belt” area: We request that retailers located in “salt-belt” states check all
vehicles within the affected VIN range for recall coverage. If it is determined the
owner of a vehicle within the affected VIN range relocates or uses his or her vehicle
in a “salt-belt” area, the retailer should perform the recall procedure.
2. Vehicles in “non-salt belt” states that have experienced the defect: In the unlikely
event an owner in a “non-salt belt” state experiences the defect or otherwise requests
the procedure be performed on their vehicle, the retailer should perform the recall
procedure. This applies to both “salt-belt” and “non-salt belt” state retailers.
Under such circumstances, the Subaru retailer should perform the recall procedure at
no cost to the customer. For claim submission, please contact the Warranty Helpdesk at
(1-866-SUBARU2) 1-866-782-2782 to have the VIN added to the recall.
RETAILER AFFECTED VIN LISTS
Each Subaru retailer will receive an affected VIN list from their Zone office around the time
initial owner notification begins. Vehicles will be assigned to retailers in the affected VIN list
as follows:
•
Original vehicle owners are assigned to the original selling retailer when their current
address is within a 100 mile radius of that retailer.
•
If the original selling retailer is inactive, the VIN will be assigned to the nearest active
retailer.
•
For any new owners or when original owners live more than 100 miles from the
original selling retailer, the VIN will be assigned to the nearest active retailer.
Important: Retailer affected VIN lists include owner name and address information for
vehicles affected by this recall. This information will enable retailers to follow-up with
owners of potentially affected vehicles. The lists contain owners’ names and addresses
obtained from State Motor Vehicle Registration Records. The use of such motor vehicle
registration data for any other purpose is unlawful. Accordingly, retailers are urged to
limit the use of these lists to the purpose of completion of this safety recall.
SUBARU RETAILER PROGRAM RESPONSIBILITY
Subaru retailers are to promptly perform the applicable service procedures defined in
this bulletin to correct all affected vehicles in their inventory (new, used, demo & SSLP).
Additionally, whenever a vehicle subject to this recall is taken into the retailer’s new or used
inventory or into the retailer for service, necessary steps should be taken to ensure the recall
correction has been made before selling or releasing the vehicle.
New, used, demo or SSLP (Subaru Service Loaner Program) vehicles listed in a recall/
campaign that are in the retailer’s stock must be:
•
Immediately identified
Bulletin Number: WQK-47R; Revised: December 22, 2014
Continued...
Page 4
•
Tagged or otherwise marked to prevent their delivery or use prior to inspection and/or
repair
•
Repaired in accordance with the repair procedures outlined in this Product Campaign
Bulletin.
Please be advised that it is a violation of Federal law for a retailer to deliver a new motor
vehicle covered by a recall under a sale or lease until the defect is remedied. Therefore,
any authorized Subaru retailer failing to perform the applicable service procedures as
defined in this bulletin to correct all affected vehicles in their inventory (new, used, demo
& SSLP) prior to the vehicle being placed in service may be subject to civil penalties of
up to $7,000 per violation (e.g., for each vehicle), as provided in 49 CFR §578.6 and will
also be in breach of the Subaru Dealer Agreement.
SPECIAL TOOLS INFORMATION
During the week of July 21, 2014, all retailers will receive one spray gun and one nozzle at
no charge to perform this recall. Additional spray guns and nozzles will be available on a
limited basis, therefore they will be on hold in the SOA Parts system. Please contact the Parts
Information Coordinators at (1-866-SUBARU2) 1-866-782-2782 for additional information.
PART NUMBER
DESCRIPTION
SOA635134
WQK-47 Spray Gun (does not include nozzle)
SOA635135
WQK-47 Nozzle
PARTS INFORMATION
The parts required for this recall are:
•
Nox-Rust® 712AM rust-proofing material (for all affected vehicles)
•
Self-locking nut kit (for all affected vehicles except Legacy and Outback).
Nox-Rust® 712AM Rust-proofing Material:
Exposure Controls for use of Nox-Rust® 712AM: The Material Safety Data Sheet (MSDS)
which provides storage and handling procedures for this product is included at the end of this
bulletin.
The WQK-47 rust-proofing material comes in one liter bottles, packed in a case of 10 bottles.
Each one liter bottle contains enough material to treat 9 vehicles.
During the week of July 21, 2014, retailers located in the “salt-belt” states will automatically
be shipped one case (10 bottles) of rust-proofing material. This will provide enough material
to treat 90 vehicles. It will be necessary for retailers located outside of affected “salt-belt”
states to order rust-proofing material as needed.
Additional quantities of the rust-proofing material will be available through the “Genuine
Subaru Automotive Chemical” program starting the week of July 28, 2014. In order to
maintain an adequate part supply, SOA requests retailers only order quantities necessary to
satisfy anticipated demand.
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 5
For parts ordering purposes, retailers should use the part number listed below. Each case
contains 10 bottles. The part number listed below is for one bottle, however retailers must
order in case quantities of 10.
ORDERING
PART NUMBER
APPLICABILITY
DESCRIPTION
CASE/ ORDER
QUANTITY
SOA868V9390
All models
Nox-Rust® 712AM
(one liter bottle) – 9 repairs
10
For claim reimbursement purposes, retailers should use the part number listed below which
represents rust proofing materials sufficient for one vehicle application.
CLAIM
PART NUMBER
APPLICABILITY
DESCRIPTION
CLAIM
QUANTITY
SOA635133
All models
Nox-Rust® 712AM Rustproofing material – one repair
(for claim purposes only)
1
Self-locking Nut Kit – required for Impreza, WRX, STI, and Forester models only:
The WQK-47 self-locking nut kit contains two self-locking nuts needed when this recall
repair is performed on Impreza, WRX, STI, and Forester vehicles. Replacement of the two
self-locking nuts to secure the passenger side (right-hand) fuel tank cover will be necessary, as
the nuts removed during the repair are one-time use items and not reusable. NOTE: If brake
piping replacement is determined to be necessary on Impreza and Forester vehicles, two of the
self-locking nut kits (4 nuts total) will be required when reinstalling the fuel tank covers.
The WQK-47 self-locking nut kit is not needed for repairs performed on Legacy and Outback
vehicles.
During the week of July 21, 2014, retailers located in affected “salt-belt” states will
automatically be shipped 50 self-locking nut kits. This provides enough self-locking nut kits
for the inspection of 50 vehicles. It will be necessary for retailers located outside of affected
“salt-belt” states to order self-locking nut kits as needed.
Additional quantities of the WQK-47 self-locking nut kits will be available through normal
parts ordering channels starting the week of July 28, 2014. In order to maintain an adequate part
supply, SOA requests retailers only order quantities necessary to satisfy anticipated demand.
For parts ordering and claim purposes, retailers should use the part number listed below.
PART NUMBER
42009FG000
APPLICABILITY
DESCRIPTION
Impreza, WRX,
WQK-47 Self Lock Nut Kit
STI, and Forester (contains two self-locking nuts)
QUANTITY
1
Note: SOA will only notify owners of vehicles that are currently or were previously registered
in at least one of the “salt-belt” states or the District of Columbia. In cases where the
vehicle was previously registered in a “salt-belt” state or the District of Columbia, it will be
necessary for retailers located outside of the “salt-belt” area to order materials and parts to
service those affected vehicles if they come to their Service Department for this repair.
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 6
SERVICE PROCEDURE
This Campaign involves a close inspection of the steel brake pipes located in the fuel tank area
of the vehicle. Corrosion may develop in areas of these brake pipes not protected by a resin
cover and eventually perforate them causing brake fluid seepage. If seepage is verified during
the inspection procedures, the affected brake piping must be replaced. If no seepage is verified,
application of a protective rustproofing wax material to specific sections of the brake piping
will be required to complete this Campaign. On Legacy and Outback models, the inspection
and rustproofing procedures are all performed through the inspection cover opening on the
right-hand (passenger side) of the plastic fuel tank cover. On Impreza and Forester models, the
right-hand (passenger side) portion of the plastic fuel tank cover must be removed for access.
The following illustrations provide an overview of the affected areas.
2005-2009 Legacy and Outback
Front
2-2 Way joint connector
Center brake line
Rear brake line
Brake hose
2-2 Way joint connector
Rear brake line
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 7
Impreza, WRX, STI, Forester
Front
2-2 Way joint connector
Center brake line
Rear brake line
Brake hose
2-2 Way joint connector
Rear brake line
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 8
INDEX
1.
2.
3.
4.
5.
6.
7.
Required Tools (Pg.9)
Spray Gun: Assembling, Adjusting and Cleaning (Pg.9)
WQK-47 Service Procedure Flow Chart (Pg.13)
[Step 1] Brake Fluid Leakage Inspection #1: Visual Check (Pg.14)
[Step 2] Brake Fluid Leakage Inspection #2: With Brake Pedal Depressed (Pg.18)
[Step 3] Application of Rust-Proofing (Pg.21)
[Step 4] Brake Piping Replacement (Pg.27)
1. REQUIRED TOOLS AND MATERIALS
DESCRIPTION
BRAND OR TYPE
QUANTITY
Safety Goggles
—
1 pair
Particle Mask
—
1
Shop Cloths
—
As Needed
Air Compressor
—
1
Air Gun
—
1
Twin Post Lift
—
1
Screwdriver (Flat Blade)
—
1
Flashlight
—
1
Tape Measure
—
1
Toothbrush
—
1
Spray Gun
Part Description: WQK-47 Spray Gun (Part Number: SOA635134)
1
In-Line Air
Pressure Regulator
—
As Needed
Nozzle
Part Description: WQK-47 Nozzle (Part Number: SOA635135)
Anti-Rust Wax
Kerosene
1
As much as
Part Description: NOX-RUST 712AM (Part Number: SOA868V9390)
required
—
As Needed
2. SPRAY GUN: ASSEMBLING, ADJUSTING AND CLEANING
CAUTION:
•
All retailers are reminded to read the entire campaign bulletin BEFORE assembling
and operating the spray gun. Note that the spray gun utilizes a pressurized cup for
the wax.
•
The spray gun cup is not designed for pressures higher than indicated in the
campaign instructions. Most standard shop air exceeds those pressure standards.
•
Always ensure that a properly regulated air supply is connected to prevent
damage to the spray cup. If you are unsure of the pressure from your shop air supply,
an in-line regulator before the spray gun should be used. Never exceed the listed
maximum pressure of 71 PSI.
•
Damage to the spray gun due to use in unspecified manner will require replacement of
the entire spray gun assembly.
•
Always check the spray gun for any damage prior to use. Do not use if damaged.
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 9
(4-1) Assembling of Spray Gun:
IMPORTANT: Be careful not to damage or deform the nozzle tip.
Air Tube
360-degree Nozzle Set
This knob
does not turn
Nozzle Tip
Discharge
knob
Air Needle
Air Vent (0.7mm in dia. x 3):
Check visually from
the back side.
Pressurizing Container:
Hexagon-shaped joint
must be screwed into
body of spray gun.
(4-2) Adjusting of Spray Gun:
A: Zero-point Setting of Discharge Knob and Air Needle
B: Adjustment of Wax Amount and Air Volume
Zero-point Setting of Discharge Knob
a) Fully close by rotating
the knob clockwise.
Discharge Knob
b) Mark the screw at
stop (zero) point.
Zero-point Mark
Discharge Knob
Opening state
from full-close:
Summer: 3/4 turn
Winter: 4 turns
Air Needle
Closing state
from full-open:
All seasons:
1 full turn
Zero-point Setting of Air Needle
a) Fully open by rotating the
needle counter-clockwise.
b) Mark the screw at
stopped (zero) point.
Compressor Air
Pressure
Air Needle
Zero-point Mark
Remarks
Summer: 51 PSI
Winter: 71 PSI
Never Exceed
71 PSI
The adjustments above are required as wax
temperatures will change between summer and winter.
Additional pressure adjustments may be needed to
achieve the required results.
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 10
(4-3) Cleaning Procedure for Spray Gun :
The wax material (712AM) used for WQK47 is easier to maintain compared with other
common coating materials due to its extended “pot life” of 5-7 days. However, once this
wax solidifies, it is not soluble in solvent. Please clean the spray gun at the end of each day’s
work following the procedure below.
Close the discharge knob then clear the residual wax in nozzle with air pressure and wipe the
tip clean.
After operation
Residual wax visible inside nozzle
Insert nozzle into waste container and close
the discharge knob.
Pull the gun trigger half way and hold for
about 20 seconds until the tip is clear.
CAUTION: Always wear Safety Goggles
and Particle Mask whenever discharging
air through the sprayer as residual
chemicals may remain.
Confirm the nozzle and tip are clear.
Wipe the tip with a clean cloth.
IMPORTANT: The cup does not need to be cleaned if additional vehicles are scheduled
within the next few days as the wax has a pot life of 5-7 days BUT, the gun and nozzle must
be cleaned DAILY.
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 11
Maintenance / Storage Procedure (for when the next operation is not scheduled
within 5-7 days)
In this case, clean the complete spray gun.
Clean the nozzle, tip, gun and cup using kerosene.
REMINDER: This wax product does not dissolve in thinner.
Remove the cup from
the gun.
Return the remaining wax
to the bottle.
Close the cap of the
bottle tight.
DISCARD THE WAX
IF IT SHOWS ANY
SIGNS OF STARTING
TO SOLIDIFY.
Clean the outside of
the pipe.
Remove the lid of the cup
from the gun.
Clean the mounting portion of the gun and the lid of the cup.
Remove the remaining wax
inside of the pipe.
Clean the inside of the cup.
Remove and clean the tip
of the gun.
Reassemble the spray
gun then connect the
compressed air supply.
Pour 8-10 oz. of kerosene
in to the cup.
Flush the cup and gun by
spraying the kerosene into
the waste container.
Confirm the inside of the
cup is clean.
CAUTION: Always
wear protective
goggles and
particle mask
whenever air is
discharged through
the spray gun.
To prevent damage to the gun and also the loss of parts after cleaning, it is recommended to
always store the gun in its original box.
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 12
3. WQK-47 SERVICE PROCEDURE FLOW CHART
[Step 1]
Brake Fluid Leakage Inspection #1:
Visual Check
No Brake Fluid Leakage Verified
Brake Fluid Leakage Verified
[Step 2]
Brake Fluid Leakage Inspection #2:
With Brake Pedal Depressed
No Brake Fluid Leakage Verified
Brake Fluid Leakage Verified
[Step 3 (or 5)]
Application of Rust-proofing
[Step 4]
Brake Piping Replacement
Complete
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 13
4. [STEP 1] BRAKE FLUID LEAKAGE INSPECTON #1: VISUAL CHECK
FOR LEGACY AND OUTBACK VEHICLES (for Impreza and Forester vehicles, proceed to Pg.15)
IMPORTANT: Always wear safety goggles and particle mask.
(1) Preparation: Raise the vehicle on
Fuel Tank Cover
a lift.
(2) Find the Location of Brake
Pipes (With Plastic Inspection
Cover Open)
(2-1) Confirm the location of Brake
Front
Pipe Portion A around 2-2
Way Connector by opening
inspection hole cover.
Inspection
Fuel Tank Cover
Hole Cover
(Photo 1 and A)
(2-2) Confirm the location of
Brake Pipe Portion B and C
through side gap of fuel tank
cover. (Photo B and C)
Photo 1
{

2-2 Way Connector
Photo A

Clip

Photo B
Clip
Photo C
IMPORTANT: If brake piping is covered with water, snow, etc., blow it away with
compressed air and dry completely before starting the inspection process.
(3) Dust and Dirt Removal:
(3-1) For Brake Pipe Portion A, use a tooth
brush and compressed air to remove
dust and dirt. (Photo 2)
IMPORTANT: NEVER use a metal / wire brush!
(3-2) For Brake Pipe Portion B and
C, use compressed air to remove dust
and dirt.
2-2 Way Connector
Photo 2
Be sure to carefully brush the brake piping to prevent damage.
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 14
(4) Visual Check:

(4-1) Check for fluid leakage for Brake Pipe
Portion A. (Photo A)
2-2 Way Connector
Photo A

(4-2) Check for fluid leakage from Brake Pipe
Portion B. (Photo B)
Clip
Photo B

(4-3) Check for fluid leakage from Brake Pipe
Portion C. (Photo C)
Clip
Photo C
(5) Determination of Required Repairs (for all vehicles):
(5-1) I f no brake fluid leakage is verified:
Proceed to [Step 2] “BRAKE FLUID LEAKAGE
INSPECTION #2 WITH BRAKE PEDAL DEPRESSED”.
(5-2) I f brake fluid leakage is verified, Proceed to [Step 4] “BRAKE
PIPING REPLACEMENT”.
IMPORTANT: The decision to replace brake piping should be made ONLY when brake
fluid leakage is verified. Replacement of brake piping due to other reasons including surface
rust is not a matter for warranty. Questions related to any out of warranty concerns should
be directed to your DPSM.
FOR IMPREZA AND FORESTER VEHICLES
(1) Preparation:
(1-1) Raise the vehicle on a lift.
(1-2) Remove the fuel tank cover on the right (passenger) side of the vehicle.
IMPORTANT: The self-locking nuts are one-time use items and must be replaced.
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 15
(2) Identify the Affected Brake Piping After Removing the Plastic Cover:
(2-1) Confirm the location of Brake Pipe Portion D in front of 2-2 Way Connector.
(Photo D)
(2-2) Confirm the location of Brake Pipe Portion E around 2-2 Way Connector.
(Photo E)
(2-3) Confirm the location of Brake Pipe Portion F in the rear of 2-2 Way Connector.
(Photo F)
(2-4) Confirm the location of Brake Pipe Portion G through the side gap of fuel tank.
(Photo G)
D
G
F

E
D
2-2 Way Connector
Front
Photo D

Photo 2
Photos Taken With Fuel Tank Cover Removed


Clip
E
F
2-2 Way Connector
G
Photo E
Clip
Photo G

F
Clip
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 16
IMPORTANT: If brake piping is covered with water, snow, etc., blow it away with
compressed air and dry completely before starting the inspection process.
(3) Dust and Dirt Removal:
(3-1) For Brake Pipe Portion E, use a tooth brush
and compressed air to remove dust and dirt.
(Photo 3)
IMPORTANT: NEVER use a metal / wire brush!
(3-2) For Brake Pipe Portion D, F and G, use only
compressed air to remove dust and dirt.
2-2 Way Connector
Photo 3
Be sure to carefully brush the brake piping to prevent
damage.
(4) Visual Check:

(4-1) Check for fluid leakage from Brake Pipe
Portion D. (Photo D)
D
2-2 Way Connector
Photo D

E
(4-2) Check for fluid leakage from Brake Pipe
Portion E. (Photo E)
Clip
Photo E

F
(4-2) Check for fluid leakage from Brake Pipe
Portion F. (Photo F)
Clip
Photo F
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 17

Brake Pipe
Fuel Tank
(4-3) Check for fluid leakage from Brake Pipe
Portion G. (Photo G)
G
Clip
Front
Body Frame
Photo G
(5) Determination of Required Repairs:
(5-1) I f no brake fluid leakage is verified:
Proceed to [Step 2] “BRAKE FLUID LEAKAGE INSPECTION #2 WITH
BRAKE PEDAL DEPRESSED.
(5-2) I f brake fluid leakage is verified:
Proceed to [Step 4] “BRAKE PIPING REPLACEMENT”.
IMPORTANT: The decision to replace brake piping should strictly be made ONLY when
brake fluid leakage is verified. Replacement of brake piping due to other reasons including
surface rust are not a matter for warranty. Questions related to any out of warranty concerns
should be directed to your DPSM.
5. [Step 2] BRAKE FLUID LEAKAGE INSPECTION #2 WITH BRAKE PEDAL
DEPRESSED (for all vehicles)
(1) Preparation:
(1-1) Lower the vehicle.
(2) Depressing Brake Pedal Procedure:
(2-1) Start the engine and allow it to idle.
(2-2) Measure dimension “L2” (foot off
pedal) as shown in Drawing 2.
(2-3) Depress the brake pedal until the
dimension from steering wheel
to brake pedal “L1” becomes
110mm greater than dimension
“L2”.
(2-4) Hold the brake pedal in that
position for about 3 seconds.
Drawing 2
(2-5) Shut off the engine.
(2-6) Raise the vehicle.
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 18
(3) Visual Inspection:
FOR LEGACY AND OUTBACK VEHICLES

(3-1) Check on fluid leakage from Brake Pipe
Portion A. (Photo A)
2-2 Way Connector
Photo A

Brake Pipe
Fuel Tank
(3-2) Check for fluid leakage from Brake Pipe
Portion B. (Photo B)
Body
Frame
Front
Clip
Photo B

Fuel Tank
Front
Brake Pipe
(3-3) Check for fluid leakage from Brake Pipe
Portion C. (Photo C)
Clip
FOR IMPREZA AND FORESTER VEHICLES
Body Frame
Photo C

(3-1) Check for fluid leakage from Brake Pipe
Portion D. (Photo D)
D
2-2 Way Connector
Photo D

E
(3-2) Check for fluid leakage from Brake Pipe
Portion E. (Photo E)
Clip
Photo E
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 19

F
(3-3) Check for fluid leakage from Brake Pipe
Portion F. (Photo F)
Clip
Photo F

Brake Pipe
(3-4) Check for fluid leakage from Brake Pipe
Portion G. (Photo G)
Fuel Tank
G
Clip
Front
Body Frame
Photo G
(4) Determination of Required Repairs (for all vehicles):
(4-1) If no brake fluid leakage is verified, Proceed to [Step 3] “APPLICATION of
RUST-PROOFING”.
(4-2) If brake fluid leakage is verified, Proceed to [Step 4] “BRAKE PIPING
REPLACEMENT”.
IMPORTANT: The decision to replace brake piping should be made ONLY when brake
fluid leakage is verified. Replacement of brake piping due to other reasons including surface
rust is not a matter for warranty. Questions related to any out of warranty concerns should
be directed to your DPSM.
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 20
6. [Step 3] APPLICATION OF RUST-PROOFING
IMPORTANT:
• Always wear safety goggles and a particle mask.
• Keep away from open flame.
(1) Preparation:
(1-1) A
 ssemble the spray gun and nozzle
according to “4. Spray Gun: Assembly
and Adjusting”.
(1-2) S
 et zero-point of discharge knob and air
needle of spray gun according to 4-2:
Adjusting of Spray Gun: A: Zero-point
Setting of Discharge Knob and Air
Needle.
Regulator NOT included
Photo 4
(1-3) Fill the tank with anti-rust wax.
(1-4) A
 djust wax amount and air volume by setting the discharge knob, air needle,
and compressor air pressure of spray gun according to 4-2: B: Adjustment of
Wax Amount and Air Volume”.
(1-5) Test-spray wax to confirm gun operates as intended.
IMPORTANT: Application of wax should always be at room temperature as wax
will not be spread effectively in cold temperatures.
(2) Application of Anti-rust Wax:
Spray the anti-rust wax material onto each area as described using the suggested spraying
time and amount listed: Spraying time: 3 seconds or more on each area.
FOR LEGACY AND OUTBACK VEHICLES
(for Impreza and Forester vehicles, proceed to Pg.25)
(2-1) Spraying Brake Pipe Portion A:
(2-1-1) O
 pen the inspection hole door in
the fuel tank cover and insert the
nozzle. (Photo A0)
Brake Pipe
Photo A0
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 21
2-2 Way Connector
(2-1-2) I nsert the nozzle over the left-lower pipe
of the 2-2 Way Connector. Remove the
nozzle while spraying for 3 seconds or
more. (Photo A1)
Nozzle
Left-lower pipe
Photo A1
2-2 Way Connector
(2-1-3) I nsert the nozzle over the left-upper pipe
of the 2-2 Way Connector. Remove the
nozzle while spraying for 3 seconds or
more. (Photo A2)
Nozzle
Left-upper pipe
Nozzle
Photo A2
Right-upper pipe
(2-1-4) I nsert the nozzle over the right-upper pipe
of the 2-2 Way Connector. Remove the
nozzle while spraying for 3 seconds or
more. (Photo A3)
2-2 Way Connector
Nozzle
Photo A3
Right-lower pipe
(2-1-5) I nsert the nozzle over the right-lower pipe
of the 2-2 Way Connector. Remove the
nozzle while spraying for 3 seconds or
more. (Photo A4)
2-2 Way Connector
Photo A4
IMPORTANT:
•
Spray until the sprayed wax material
drips. (Photo A5)
•
To insure the proper amount of wax is
applied, follow the steps listed above
closely.
Photo A5
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 22
(2-2) Spraying Brake Pipe Portion B:
(2-2-1) I nsert the nozzle between the brake
pipe and the body frame in front
of the clip until the nozzle touches
the body frame. Remove the nozzle
while spraying for 3 seconds or
more. (Photo B1)
(2-2-2) I nsert the nozzle between the brake
pipe and the fuel tank in front of
the clip until the nozzle touches the
body frame. Remove the nozzle
while spraying for 3 seconds or
more. (Photo B2)
(2-2-3) I nsert the nozzle between the brake
pipe and the fuel tank at the rear of
the clip until the nozzle touches
the body frame. Remove the nozzle
while spraying for 3 seconds or
more. (Photo B3)
(2-2-4) I nsert the nozzle between brake
pipe and the body frame at the rear
of the clip until the nozzle touches
the body frame. Remove the nozzle
while spraying for 3 seconds or
more. (Photo B4)
Fuel Tank
Clip
Body Frame
Nozzle
Brake Pipe
Front
Photo B1
Brake Pipe Fuel Tank
Clip
Body Frame
Nozzle
Front
Nozzle
Photo B2
Brake Pipe
Body Frame
Clip
Front
Nozzle
Photo B3
Clip
Brake Pipe
Front
Fuel Tank
Fuel Tank
Body Frame
Photo B4
IMPORTANT:
•
Spray until the sprayed wax material
drips. (Photo B5)
•
To insure the proper amount of wax is
applied, follow the steps listed above
closely.
Photo B5
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 23
(2-3) Spraying Brake Pipe C:
Brake Pipe
(2-3-1) I nsert the nozzle between the brake
pipe and the body frame in front of
the clip as far as possible. Remove
the nozzle while spraying for 3
seconds or more. (Photo C1)
Fuel Tank
Body Frame
Nozzle
Front
Photo C1
Brake Pipe Fuel Tank
(2-3-2) I nsert the nozzle between the brake
pipe and the fuel tank in front of the
clip as far as possible. Remove the
nozzle while spraying for 3 seconds
or more. (Photo C2)
Body Frame
(2-3-3) I nsert the nozzle between the brake
pipe and the fuel tank at the rear of
the clip as far as possible. Remove
the nozzle while spraying for 3
seconds or more. (Photo C3)
(2-3-4) I nsert the nozzle between brake pipe
and body frame at the rear of the
clip as far as possible. Remove the
nozzle while spraying for 3 seconds
or more. (Photo C4)
Photo C2
Fuel Tank
Clip
Front
Fuel Tank
Brake Pipe
Front
Nozzle
Clip
Front
Brake Pipe
Clip
Nozzle
Body Frame
Photo C3
Clip
Nozzle
Body Frame
Photo C4
IMPORTANT:
•
Spray until the sprayed wax material drips.
(Photo C5)
•
To insure the proper amount of wax is
applied, follow the steps listed above closely.
Photo C5
(3) Close inspection hole cover and lower the vehicle.
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 24
FOR IMPREZA AND FORESTER VEHICLES
2-2 Way Connector
Fuel Tank
(2-1) Spraying Brake Pipe Portion G:
(2-1-1) Insert nozzle between the fuel tank
and the body frame. (Photo G0)
Body Frame
Front
(2-1-2) Insert the nozzle in front of the clip
between the brake pipe and body
frame. Remove the nozzle while
spraying for 3 seconds or more.
(Photo G1)
Nozzle
Brake Pipe
Photo G0
Fuel Tank
Clip
Front
Body Frame Photo G1
(2-1-3) Insert the nozzle in front of the clip
between the brake pipe and the
fuel tank. Remove the nozzle while
spraying for 3 seconds or more.
(Photo G2)
Photo D2
Front
Nozzle
(2-1-4) Insert the nozzle in the rear of the
clip between the brake pipe and
fuel tank. Remove the nozzle while
spraying for 3 seconds or more.
(Photo G3)
Photo G2
Fuel Tank
Body Frame
Fuel Tank
Body Frame
Front
Brake Pipe
Clip
Front
(2-1-5) Insert the nozzle in the rear of the
clip between the brake pipe and body
frame. Remove the nozzle while
spraying for 3 seconds or more.
(Photo G4)
Nozzle
Photo G3
Clip
Brake Pipe
Nozzle
Photo G4
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 25
(2-2) Spraying Brake Pipe Portion F:
(2-2-1) Insert the nozzle through rear of 2-2
Way Connector between the fuel
tank and the body frame. Remove
the nozzle while spraying for 3
seconds or more. (Photo F0)
2-2 Way Connector
Nozzle
Front
Fuel Tank
Body Frame
Photo F0
Clip
(2-2-2) Insert the nozzle in front of the clip
until the nozzle touches body frame.
Remove the nozzle while spraying
for 3 seconds or more. (Photo F1)
Nozzle
Photo F1
Clip
(2-2-3) Insert the nozzle in rear of the clip
until nozzle touches the body frame.
Remove the nozzle while spraying
for 3 seconds or more. (Photo F2)
Nozzle
Photo F2
IMPORTANT :
•
Be sure to spray until sprayed wax material
drips. (Photo F3)
•
To insure the proper amount of wax
material is applied, follow the steps listed
above closely.
Photo F3
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 26
(2-3) Spraying Brake Pipe Portion D:
IMPORTANT: Use a flashlight to illuminate the front
of the fuel tank area while spraying to make sure the
anti-rust wax material is applied to the proper areas.
(2-3-1) Insert the nozzle to the left side of
the 2-2 Way Connector. Remove the
nozzle while spraying for 3 seconds
or more. (Photo D1)
(2-3-2) Insert the nozzle to the right side of
the 2-2 Way Connector. Remove the
nozzle while spraying for 3 seconds
or more. (Photo D2)
Nozzle
2-2 Way Connector
Nozzle
Photo D2
IMPORTANT:
•
Be sure to spray until sprayed wax material
drips. (Photo D3)
•
To insure the proper amount of wax is
applied, follow the steps listed above closely.
Photo D2
Photo D1
2-2 Way Connector
Photo D3
(2-4) Spraying Brake Pipe Portion E:
2-2 Way Connector
(2-4-1) I nsert the nozzle over the left-lower
pipe of the 2-2 Way Connector.
Remove the nozzle while spraying
for 3 seconds or more. (Photo E1)
Nozzle
Left-lower pipe
Photo E1
2-2 Way Connector
(2-4-2) I nsert the nozzle over the left-upper
pipe of the 2-2 Way Connector.
Remove the nozzle while spraying
for 3 seconds or more. (Photo E2)
Nozzle
Left-upper pipe
Photo E2
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 27
Nozzle
Right-upper pipe
(2-4-3) I nsert the nozzle over the rightupper pipe of the 2-2 Way
Connector. Remove the nozzle while
spraying for 3 seconds or more.
(Photo E3)
2-2 Way Connector
Nozzle
Photo E3
Right-lower pipe
(2-4-4) I nsert the nozzle over the
right-lower pipe of the 2-2 Way
Connector. Remove the nozzle
while spraying for 3 seconds or
more. (Photo E4)
2-2 Way Connector
Photo E4
IMPORTANT:
•
Spray until the sprayed wax material
drips. (Photo E5)
•
To insure the proper amount of wax is
applied, follow the steps listed above
closely.
Photo E5
(3) Reinstall fuel tank cover and lower the vehicle using two (2) new self-lock nuts.
REMINDER: The 2 self-locking nuts securing each fuel tank cover are one-time use
items and must always be replaced when removed.
7. [Step 4] BRAKE PIPING REPLACEMENT (ONLY after confirming fluid leakage)
Replace applicable PIPE ASSY CTR BK, PIPE ASSY R and CONNECTOR 2-2WAY with
new parts using the applicable part numbers listed in the Parts catalog and following the
procedure outlined in the applicable Service Manual.
IMPORTANT: After installation of any replacement brake piping is complete, the anti-rust
wax material must be applied to complete the repair. Follow the procedures listed above for
application of anti-rust wax material to the new brake piping: [Step 3] APPLICATION of
RUST-PROOFING.
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 28
RECALL IDENTIFICATION LABEL
Type or print the necessary information on a Service Program identification label. The
completed label should be attached to the vehicle’s upper radiator support.
Additional labels are available through normal parts ordering channels. The part number is
MSA6P1302. Ordering qty 1 = 1 sheet of 20 labels.
PART NUMBER
APPLICABILITY
DESCRIPTION
ORDER QUANTITY
MSA6P1302
All models
Campaign Completion Labels
(contains one sheet of 20 labels)
1
WQK-47
CLAIM REIMBURSEMENT AND ENTRY PROCEDURES
Credit to perform this recall will be based on the submission of properly completed repair order
information. Retailers may submit claims through ‘Vehicle Claim Entry’ on Subarunet.com.
Listed below is claim entry information:
CLAIM
TYPE
CAMPAIGN
CODE
APPLICABILITY
Impreza, WRX,
STI, and Forester
RC
LABOR
A153-548
A153-544
WQK-47
Legacy and
Outback
PART NUMBER
A153-348
A153-344
LABOR
TIME
DESCRIPTION
Brake Pipe Inspection
and Rustproofing
Brake Pipe Inspection,
Replacement and Rustproofing
Brake Pipe Inspection
and Rustproofing
Brake Pipe Inspection,
Replacement and Rustproofing
0.3
6.0
0.2
6.8
APPLICABILITY
DESCRIPTION
QUANTITY
SOA635133
All models
Nox-Rust® 712AM Rust-proofing
material – one repair
(for claim purposes only)
1
42009FG000
Impreza, WRX,
STI, and Forester
WQK-47 Self Lock Nut Kit
(contains two self locking nuts)
1
If brake line replacement is necessary, please refer to the parts catalog for the applicable part
numbers.
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 29
OWNER NOTIFICATION LETTER (FORESTER, IMPREZA, WRX AND STI)
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified
in the address section printed below.
Subaru Recall Campaign WQK-47
NHTSA Recall No. 14V-311
July 2014
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in some 20092013 Subaru Forester models, some 2008-2011 model year Subaru Impreza, WRX, and STI vehicles, and in some
2012-2014 model year Subaru Impreza WRX and STI vehicles currently or formerly registered in at least one of the
following states and the District of Columbia:
Connecticut
Delaware
District of Columbia
Illinois
Indiana
Iowa
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
New Hampshire
New Jersey
New York
Ohio
Pennsylvania
Rhode Island
Vermont
West Virginia
Wisconsin
DESCRIPTION OF THE SAFETY DEFECT
Subaru has determined that your vehicle may have been manufactured with brake lines that could, over time, corrode
if exposed to salt, such as salt used to treat roads in the winter time.
Depending on driving conditions, salt water could splash on the brake lines through a gap in the fuel tank protector,
resulting in excessive corrosion of the lines. Excessive corrosion could eventually cause perforation of a brake
line(s) resulting in a brake fluid leak.
DESCRIPTION OF THE SAFETY HAZARD
Your vehicle has a dual circuit braking system. Each circuit works independently and diagonally across the vehicle.
If one circuit of the brake system fails, the other half of the system still works. Should a brake line corrode to the
point of developing a perforation, brake fluid will leak from the line(s) causing the related circuit to eventually lose
effectiveness. In this situation, there would be an increase in the amount of brake pedal travel distance and foot
pressure required to slow or stop the vehicle. This might cause the driver to misjudge the amount of brake pedal
travel required to achieve the desired stopping distance, increasing the risk of a crash.
INSPECTION / REPAIR
Subaru will inspect and test the current condition of your vehicle’s brake lines. If they are found to be acceptable,
anti-corrosion material will be applied to the areas of concern as a preventative measure. If any of the lines are
found to be unacceptable, they will be replaced and anti-corrosion material will be applied to the new brake lines.
These repairs will be performed at no cost to you.
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 30
WHAT YOU SHOULD DO
Subaru is in the process of acquiring anti-corrosion materials and replacement parts necessary to perform this repair.
Once there is a sufficient supply of the anti-corrosion materials and parts to perform this repair, Subaru will recontact you by mail advising you to proceed with scheduling an appointment with your Subaru retailer (dealer).
There are several important precautions you should take until this repair has been performed:
•
If you experience the condition described above while braking, continue to apply steady pressure on the
brake pedal until the vehicle comes to a stop. Immediately contact your Subaru retailer for assistance.
•
If you notice fluid leaking from the vehicle, do not operate the vehicle. Immediately contact your Subaru
retailer for assistance.
•
If the brake system warning light remains illuminated on the instrument panel with the parking brake fully
released, do not operate the vehicle. Immediately contact your Subaru retailer for assistance.
•
Always maintain a safe distance from other vehicles while driving. The normally recommended minimum
distance is one car length of space for every 10 mph of speed.
•
As a precautionary measure, it is highly recommended that you use extra care while operating the vehicle
in confined areas such as parking lots and while parking your vehicle in a garage, car port or other
structure.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement.
Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would charge
for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the
time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing address
and telephone number to the address listed below.
Subaru of America, Inc.
Customer-Retailer Services Department, Attention: WQK-47 Recall
P.O. Box 6000, Cherry Hill, NJ 08034-6000
Please send original receipts only and retain a photocopy for your records. Please be assured that we will attempt
to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be
completed.
CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU?
If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to us. Or, if
you prefer to update this information online, please go to www.subaru.com, select Contact Us then select Update
Address from the drop down menu.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru Dealer you can access our website at www.subaru.com and select “Find a Dealer”.`
If you need additional assistance, please contact us directly:
•
E-mail: Go to www.subaru.com and select “Contact Us”.
•
Telephone: 1-800-SUBARU3 (1-800-782-2783)
Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET.
Friday between 10:30 a.m. and 5:00 p.m. ET
Saturday between 9:00 a.m. and 3:30 p.m. ET
•
 .S. Postal mail: Write us at Subaru of America, Inc.
U
Attn: CDS Department, P.O. Box 6000, Cherry Hill, NJ 08034-6000.
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 31
After you receive a second notice from Subaru informing you that there is a sufficient supply of the anti-corrosion
materials and parts to perform this repair, please contact us immediately if the Subaru retailer fails or is unable to
make the necessary repairs free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE,
West Building, Washington, DC 20590 or call the toll free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your
vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in
the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this
matter may cause and upon second notification we urge you to schedule an appointment as soon as possible to have
this repair performed.
Sincerely,
Subaru of America, Inc.
Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s) within
10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable
vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the
date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle
leased to another person for a term of at least four months.)
A subsidiary of Fuji Heavy Industries Ltd.
Bulletin Number: WQK-47R; Revised: December 22, 2014
Continued...
Page 32
OWNER NOTIFICATION LETTER (LEGACY AND OUTBACK)
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified
in the address section printed below.
Subaru Recall Campaign WQK-47
NHTSA Recall No. 14V-311
July 2014
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in some 20052009 Subaru Legacy and Outback models currently or formerly registered in at least one of the following states and
the District of Columbia:
Connecticut
Delaware
District of Columbia
Illinois
Indiana
Iowa
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
New Hampshire
Vermont
New Jersey		 West Virginia
New York		 Wisconsin
Ohio
Pennsylvania
Rhode Island
DESCRIPTION OF THE SAFETY DEFECT
Subaru has determined that your vehicle may have been manufactured with brake lines that could, over time, corrode
if exposed to salt, such as salt used to treat roads in the winter time.
Depending on driving conditions, salt water could splash on the brake lines through a gap in the fuel tank protector,
resulting in excessive corrosion of the lines. Excessive corrosion could eventually cause perforation of a brake
line(s) resulting in a brake fluid leak.
DESCRIPTION OF THE SAFETY HAZARD
Your vehicle has a dual circuit braking system. Each circuit works independently and diagonally across the vehicle.
If one circuit of the brake system fails, the other half of the system still works. Should a brake line corrode to the
point of developing a perforation, brake fluid will leak from the line(s) causing the related circuit to eventually lose
effectiveness. In this situation, there would be an increase in the amount of brake pedal travel distance and foot
pressure required to slow or stop the vehicle. This might cause the driver to misjudge the amount of brake pedal
travel required to achieve the desired stopping distance, increasing the risk of a crash.
INSPECTION / REPAIR
Subaru will inspect and test the current condition of your vehicle’s brake lines. If they are found to be acceptable,
anti-corrosion material will be applied to the areas of concern as a preventative measure. If any of the lines are
found to be unacceptable, they will be replaced and anti-corrosion material will be applied to the new brake lines.
These repairs will be performed at no cost to you.
THIS RECALL REPLACES AND UPDATES ANY PREVIOUS BRAKE LINE CORROSION RECALLRELATED REPAIRS PERFORMED
This recall replaces and updates Subaru’s previous brake line corrosion recall applicable to some 2005-2009 Legacy
and Outback models, issued in May of 2013. In addition to the repair procedure of the previous recall, this recall
includes inspection and treatment of other areas of the brake lines.
Continued...
Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 33
IMPORTANT NOTE: If you already had a previous brake line corrosion recall repair performed on
your vehicle, you must also have this recall performed to ensure that all affected areas are acceptable
and treated with anti-corrosion material as a preventative measure.
WHAT YOU SHOULD DO
You should immediately contact your Subaru retailer (dealer) for an appointment to have the brake lines inspected
and repaired as indicated in the “Inspection / Repair” section of this letter.
There are several important precautions you should take until this repair has been performed:
•
If you experience the condition described above while braking, continue to apply steady pressure on the
brake pedal until the vehicle comes to a stop. Immediately contact your Subaru retailer for assistance.
•
If you notice fluid leaking from the vehicle, do not operate the vehicle. Immediately contact your Subaru
retailer for assistance.
•
If the brake system warning light remains illuminated on the instrument panel with the parking brake fully
released, do not operate the vehicle. Immediately contact your Subaru retailer for assistance.
•
Always maintain a safe distance from other vehicles while driving. The normally recommended minimum
distance is one car length of space for every 10 mph of speed.
•
As a precautionary measure, it is highly recommended that you use extra care while operating the vehicle in
confined areas such as parking lots and while parking your vehicle in a garage, car port or other structure.
HOW LONG WILL THE REPAIR TAKE?
The time to inspect the brake lines and apply anti-corrosion material is approximately 12 minutes. If it is determined
that the brake lines require replacement, the total estimated repair time is 7 hours. However, it may be necessary
to leave your vehicle for a longer period of time on the day of your scheduled appointment to allow your Subaru
retailer flexibility in scheduling. Please present this letter to your Subaru retailer at the time this repair procedure is
performed.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement.
Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would charge
for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the
time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing address
and telephone number to the address listed below.
Subaru of America, Inc.
Customer-Retailer Services Department, Attention: WQK-47 Recall
P.O. Box 6000, Cherry Hill, NJ 08034-6000
Please send original receipts only and retain a photocopy for your records. Please be assured that we will attempt
to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be
completed.
CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU?
If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to us. Or, if you
prefer to update this information online, please go to www.subaru.com, select Contact Us then select Update Address
from the drop down menu.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru Dealer you can access our website at www.subaru.com and select “Find a Dealer”.
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Bulletin Number: WQK-47R; Revised: December 22, 2014
Page 34
If you need additional assistance, please contact us directly:
• E-mail: Go to www.subaru.com and select “Contact Us”.
• T
 elephone: 1-800-SUBARU3 (1-800-782-2783)
Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET.
Friday between 10:30 a.m. and 5:00 p.m. ET
Saturday between 9:00 a.m. and 3:30 p.m. ET
• U
 .S. Postal mail: Write us at Subaru of America, Inc.
Attn: CDS Department, P.O. Box 6000, Cherry Hill, NJ 08034-6000.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave.
SE, West Building, Washington, DC 20590 or call the toll free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your
vehicle without charge within a reasonable
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action
in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this
matter may cause and urge you to schedule an appointment as soon as possible to have this repair performed.
Sincerely,
Subaru of America, Inc.
Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s) within
10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable
vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the
date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle
leased to another person for a term of at least four months.)
A subsidiary of Fuji Heavy Industries Ltd.
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SAFETY DATA SHEET
1. Identification
Product identifier
NOX-RUST 712AM
Other means of identification
SDS number
140017
Recommended use
Rust preventing oil.
Recommended restrictions
None known.
Manufacturer / Importer / Supplier / Distributor information
Supplier
Address
Telephone
Contact person
e-mail
Emergency phone number
Parker Industries, Inc.
15-1, Nihonbashi 1-chome, Chuo-ku, Tokyo 103-0027 JAPAN
+81 (3) 5205-1971
Noriharu Tanaka
[email protected]
+81-47-431-3598
2. Hazard(s) identification
Physical hazards
Not classified.
Health hazards
Not classified.
Environmental hazards
Not classified.
OSHA defined hazards
Not classified.
Label elements
Hazard symbol
None.
Signal word
Not available.
Hazard statement
Not available.
Precautionary statement
Prevention
Observe good industrial hygiene practices.
Response
Wash skin with soap and water.
Storage
Store in a closed container.
Disposal
Dispose of waste and residues in accordance with local authority requirements.
Hazard(s) not otherwise
classified (HNOC)
None known.
3. Composition/information on ingredients
Mixtures
Chemical name
CAS number
%
Mineral oil
Proprietary
<60
Rust preventive additive
Proprietary
<10
Composition comments
All concentrations are in percent by weight unless ingredient is a gas. Gas concentrations are in
percent by volume.
4. First-aid measures
Inhalation
Move to fresh air. Get medical attention if any discomfort continues.
Skin contact
Rinse with water. Get medical attention if irritation persists after washing.
Eye contact
Rinse the eye with water immediately. Get medical attention if irritation develops and persists.
Ingestion
Rinse mouth thoroughly. Get medical attention if any discomfort continues.
Most important
symptoms/effects, acute and
delayed
Prolonged contact may cause dryness of the skin.
Indication of immediate
medical attention and special
treatment needed
Treat symptomatically.
General information
First aid personnel must be aware of own risk during rescue.
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5. Fire-fighting measures
Suitable extinguishing media
Use fire-extinguishing media appropriate for surrounding materials.
Unsuitable extinguishing
media
None known.
Specific hazards arising from
the chemical
By heating and fire, toxic vapors/gases may be formed.
Special protective equipment
and precautions for firefighters
Fire-fighting
equipment/instructions
Selection of respiratory protection for firefighting: follow the general fire precautions indicated in
the workplace. Self-contained breathing apparatus and full protective clothing must be worn in
case of fire.
Use standard firefighting procedures and consider the hazards of other involved materials. Prevent
runoff from fire control or dilution from entering streams, sewers, or drinking water supply.
General fire hazards
Will burn if involved in a fire.
6. Accidental release measures
Personal precautions,
protective equipment and
emergency procedures
Wear suitable protective clothing, gloves and eye/face protection. Avoid prolonged and repeated
contact.
Methods and materials for
containment and cleaning up
Absorb spillage with suitable absorbent material.
Environmental precautions
Avoid discharge into drains, water courses or onto the ground.
7. Handling and storage
Precautions for safe handling
Avoid prolonged and repeated contact. Observe good industrial hygiene practices.
Conditions for safe storage,
including any incompatibilities
Store in a well-ventilated place. Keep container tightly closed. Store away from incompatible
materials.
8. Exposure controls/personal protection
Occupational exposure limits
US. OSHA Table Z-1 Limits for Air Contaminants (29 CFR 1910.1000)
Components
Type
Value
Form
Mineral oil (CAS
Proprietary)
Rust preventive additive
(CAS Proprietary)
PEL
5 mg/m3
Mist.
PEL
5 mg/m3
Respirable fraction.
15 mg/m3
Total dust.
US. ACGIH Threshold Limit Values
Components
Type
Value
Form
Mineral oil (CAS
Proprietary)
TWA
5 mg/m3
Inhalable fraction.
US. NIOSH: Pocket Guide to Chemical Hazards
Components
Type
Value
Form
Mineral oil (CAS
Proprietary)
STEL
10 mg/m3
Mist.
TWA
TWA
5 mg/m3
5 mg/m3
Mist.
Respirable.
10 mg/m3
Total
Rust preventive additive
(CAS Proprietary)
Biological limit values
No biological exposure limits noted for the ingredient(s).
Appropriate engineering
controls
Provide adequate ventilation. Observe occupational exposure limits and minimize the risk of
inhalation of vapors and mist.
Individual protection measures, such as personal protective equipment
Risk of splashes: Wear approved safety goggles.
Eye/face protection
Skin protection
Hand protection
Respiratory protection
Thermal hazards
NOX-RUST 712AM
919277 Version #: 01
For prolonged or repeated skin contact use suitable protective gloves.
Wear appropriate clothing to prevent repeated or prolonged skin contact.
Other
In case of inadequate ventilation or risk of inhalation of oil mist, suitable respiratory equipment with
particulate filter and organic vapor cartridges can be used.
Wear appropriate thermal protective clothing, when necessary.
SDS US
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Always observe good personal hygiene measures, such as washing after handling the material
and before eating, drinking, and/or smoking. Routinely wash work clothing and protective
equipment to remove contaminants.
General hygiene
considerations
9. Physical and chemical properties
Viscous liquid.
Appearance
Physical state
Liquid.
Form
Viscous liquid.
Color
Yellowish brown.
Odor
Fatty. Oily.
Odor threshold
Not available.
pH
Not available.
Melting point/freezing point
Not available.
Initial boiling point and boiling
range
> 482 °F (> 250 °C)
Flash point
> 410.0 °F (> 210.0 °C)
Evaporation rate
Not available.
Flammability (solid, gas)
Not applicable.
Upper/lower flammability or explosive limits
Not available.
Flammability limit - lower
(%)
Flammability limit - upper
(%)
Not available.
Vapor pressure
Not available.
Vapor density
Not available.
Relative density
0.9 - 1
Solubility(ies)
Solubility (water)
Not available.
Partition coefficient
(n-octanol/water)
Not available.
Auto-ignition temperature
Not available.
Decomposition temperature
Not available.
Viscosity
1000 mPa·s (20 °C)
10. Stability and reactivity
Reactivity
The product is non-reactive under normal conditions of use, storage and transport.
Chemical stability
Stable under normal temperature conditions.
Possibility of hazardous
reactions
Will not occur.
Conditions to avoid
Contact with incompatible materials.
Incompatible materials
Strong oxidizing agents.
Hazardous decomposition
products
Carbon oxides. Sulfur dioxide. Nitrogen oxides. Calcium oxides.
11. Toxicological information
Information on likely routes of exposure
May cause discomfort if swallowed.
Ingestion
Under normal conditions of intended use, this material is not expected to be an inhalation hazard.
Inhalation
Skin contact
Prolonged contact may cause dryness of the skin.
Eye contact
May cause temporary eye irritation. May cause redness and pain.
Symptoms related to the
physical, chemical and
toxicological characteristics
Prolonged contact may cause dryness of the skin.
Information on toxicological effects
Acute toxicity
NOX-RUST 712AM
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May cause discomfort if swallowed.
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Components
Species
Test Results
Rust preventive additive (CAS Proprietary)
Acute
Oral
LD50
Mouse
6450 mg/kg
Rat
6450 mg/kg
Skin corrosion/irritation
Prolonged contact may cause dryness of the skin.
Serious eye damage/eye
irritation
May cause temporary eye irritation. May cause redness and pain.
Respiratory or skin sensitization
No data available.
Respiratory sensitization
No data available.
Skin sensitization
Germ cell mutagenicity
No data available.
Carcinogenicity
No data available.
Reproductive toxicity
No data available.
Specific target organ toxicity single exposure
No data available.
Specific target organ toxicity repeated exposure
No data available.
Aspiration hazard
No data available.
Chronic effects
No data available.
12. Ecological information
Persistence and degradability
The product components are not classified as environmentally hazardous. However, this does not
exclude the possibility that large or frequent spills can have a harmful or damaging effect on the
environment.
No data available.
Bioaccumulative potential
No data available.
Mobility in soil
No data available.
Mobility in general
No data available.
Other adverse effects
No data available.
Ecotoxicity
13. Disposal considerations
Disposal instructions
Dispose of in accordance with local regulations.
Hazardous waste code
The waste code should be assigned in discussion between the user, the producer and the waste
disposal company.
Dispose in accordance with all applicable regulations. Do not discharge into drains, water courses
or onto the ground.
Waste from residues / unused
products
Contaminated packaging
Since emptied containers may retain product residue, follow label warnings even after container is
emptied.
14. Transport information
DOT
Not regulated as dangerous goods.
IATA
Not regulated as dangerous goods.
IMDG
Not regulated as dangerous goods.
Not applicable.
Transport in bulk according to
Annex II of MARPOL 73/78 and
the IBC Code
15. Regulatory information
US federal regulations
This product is not known to be a "Hazardous Chemical" as defined by the OSHA Hazard
Communication Standard, 29 CFR 1910.1200.
TSCA Section 12(b) Export Notification (40 CFR 707, Subpt. D)
Not regulated.
US. OSHA Specifically Regulated Substances (29 CFR 1910.1001-1050)
Not listed.
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CERCLA Hazardous Substance List (40 CFR 302.4)
Not listed.
Superfund Amendments and Reauthorization Act of 1986 (SARA)
Immediate Hazard - No
Hazard categories
Delayed Hazard - No
Fire Hazard - No
Pressure Hazard - No
Reactivity Hazard - No
SARA 302 Extremely hazardous substance
Not listed.
SARA 311/312 Hazardous
chemical
No
SARA 313 (TRI reporting)
Not regulated.
Other federal regulations
Clean Air Act (CAA) Section 112 Hazardous Air Pollutants (HAPs) List
Not regulated.
Clean Air Act (CAA) Section 112(r) Accidental Release Prevention (40 CFR 68.130)
Not regulated.
Not regulated.
Safe Drinking Water Act
(SDWA)
US state regulations
US. Massachusetts RTK - Substance List
Mineral oil (CAS Proprietary)
Rust preventive additive (CAS Proprietary)
US. New Jersey Worker and Community Right-to-Know Act
Mineral oil (CAS Proprietary)
Rust preventive additive (CAS Proprietary)
US. Pennsylvania Worker and Community Right-to-Know Law
Rust preventive additive (CAS Proprietary)
US. Rhode Island RTK
Not regulated.
US. California Proposition 65
California Safe Drinking Water and Toxic Enforcement Act of 1986 (Proposition 65): This material is not known to contain
any chemicals currently listed as carcinogens or reproductive toxins.
US - California Proposition 65 - Carcinogens & Reproductive Toxicity (CRT): Listed substance
Not listed.
International Inventories
Country(s) or region
Australia
Inventory name
Australian Inventory of Chemical Substances (AICS)
On inventory (yes/no)*
Yes
Canada
Domestic Substances List (DSL)
Canada
Non-Domestic Substances List (NDSL)
China
Inventory of Existing Chemical Substances in China (IECSC)
Yes
Korea
Existing Chemicals List (ECL)
Yes
New Zealand
New Zealand Inventory
Yes
United States & Puerto Rico
Toxic Substances Control Act (TSCA) Inventory
Yes
Yes
No
*A "Yes" indicates this product complies with the inventory requirements administered by the governing country(s).
A "No" indicates that one or more components of the product are not listed or exempt from listing on the inventory administered by the governing
country(s).
16. Other information, including date of preparation or last revision
Issue date
06-March-2014
Revision date
-
Version #
01
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NFPA Ratings
1
1
Disclaimer
NOX-RUST 712AM
919277 Version #: 01
0
This information is provided without warranty. The information is believed to be correct. This
information should be used to make an independent determination of the methods to safeguard
workers and the environment.
SDS US
Revision date: -
Issue date: 06-March-2014
Bulletin Number: WQK-47R; Revised: December 22, 2014
6/6
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