077413

ATTENTION:
GENERAL MANAGER
PARTS MANAGER
CLAIMS PERSONNEL
SERVICE MANAGER
q
q
q
q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE BULLETIN
APPLICABILITY:	2014MY Forester Models with Power Rear Gate
NUMBER: 07-74-13
SUBJECT:	Memory Height and / or Temporary Stop
Features Inoperative
DATE: 04/29/13
INTRODUCTION
This Bulletin provides a repair procedure for the following two conditions:
•
The power rear gate (PRG) system Memory Height and / or Temporary Stop feature is completely
inoperative.
•
The inability of the PRG to remain stopped in a partially open position once commanded to do so
(Temporary Stop failure).  Instead, the rear gate will stop briefly while opening then proceed to
the full open position.
The cause is a small burr which can restrict the movement of the plunger in the drive unit stop
actuator. In addition, DTC B2523 may be stored in the BIU (body integrated unit) memory.
Burr
Plunger
Power Rear Gate Assembly w/Drive Unit Stop Actuator
(circled)
Close-up of Drive Unit Stop Actuator
Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles, or
to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how
to do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Bulletin Number: 07-74-13; Date: 04/29/13
SUBARU OF AMERICA, INC. IS
“ISO 14001 COMPLIANT”
The international standard for excellence
in Environmental Management Systems.
Please recycle or dispose of automotive
products in a manner that is friendly to our
environment and in accordance with all
local, state and federal laws and regulations.
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TARGET VEHICLES
For this Service Bulletin, the specific range of VINs listed below have the possibility of
being affected:
E*400124 to E*401324
PART INFORMATION
PART NAME
PART NUMBER
DRIVE UNIT AY PRG
63320SG000
SERVICE PROCEDURE / INFORMATION
•
Upon confirmation of the symptom(s) described in the introduction, replace the complete power
rear gate drive unit assembly following the procedure in the applicable Service Manual.
•
After installation is complete, perform the function check procedure below:
1. Close the rear gate fully.
2. Start the engine.
3. Turn on the headlights to create a high current draw condition on the electrical system.
4. Confirm the power rear gate Memory Height and Temporary Stop features operate normally
two or three times before releasing the vehicle.
WARRANTY / CLAIM INFORMATION
For vehicles within the Basic New Car Limited Warranty period, refer to the Subaru Labor Time
Guide accessible on Subarunet.
Bulletin Number: 07-74-13; Date: 04/29/13
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