B510323
Service Bulletin Details
Public Details for: B510323
On the g70 vehicles, all panes are installed as laminated safety glass panes when sa 0356 climate comfort laminated glass is ordered.
- 2023 -
Models from 2023
2023 BMW 740I |
2023 BMW 760I |
2023 BMW I7 |
2/27/23, 3:54 PM 51 03 23_SERVICE ACTION: REAR WINDSHIELD REPLACEMENT SIB 51 03 23 SERVICE ACTION: REAR WINDSHIELD REPLACEMENT 2023-02-22 Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop. ☒ THIS REPAIR IS MOBILE FRIENDLY MODEL E-Series Model Description Production Date G70 7 Series Sedan October 5, 2022 – December 1, 2022 Affected Option Code 356 Climate Comfort Laminated Glass SITUATION On the G70 vehicles, all panes are installed as laminated safety glass panes when SA 0356 "Climate comfort laminated glass" is ordered. This reduces ambient noise in the vehicle interior. As part of an inspection, a vehicle became noticeable whose rear window was only fitted with single-layer safety glass. CAUSE Vehicles were mistakenly built with the incorrect rear windshield. CORRECTION Replace rear windshield. PROCEDURE Replace the rear windshield following the repair instructions listed in AIR/ISTA (51 31 231). Repair Order Invoicing for a Third-Party Replacement (WP 3) On your center’s repair order line item for this Service Action, invoice the required BMW part numbers and any necessary ETK small parts and provide these items to the third-party installer that is performing this repair. The claim submission for this Service Action will include the center-supplied BMW part numbers invoiced on the RO, and the third-party installer invoice for their labor in sublet at cost. Please refer to the Claim Information section for additional information. PARTS INFORMATION Use and invoice the part numbers below. Part Number 51 31 9449077 83 19 2 289 180 Description Rear window Windshield adhesive kit Quantity 1 1 Additionally, other materials and small parts that are not specified above, such as fluids, lubricants, one-time use screws, nuts, and seals, which must be replaced or installed according to the ISTA repair instructions/ETK, must be selected from the Electronic Parts Catalog, or other approved BMW resources, according to the respective vehicle type. Invoiced these items separately under the repair Defect Code listed in this bulletin. Bulk Materials - Sublet Copyright ©2023 BMW of North America, Inc. about:blank 1/4 2/27/23, 3:54 PM 51 03 23_SERVICE ACTION: REAR WINDSHIELD REPLACEMENT Part Number 83 19 0 417 324 Description Cleanser R2 83 19 9 410 979 Adhesive tape Quantity Sublet as needed Sublet as needed CLAIM INFORMATION Reimbursement for this Service Action will be via normal claim entry utilizing the applicable work package information below and the part numbers listed above. Defect Code: 0051590500 G70 Replace rear window Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg Labor Operation Description (Plus work) Labor Allowance #1 00 73 809 Rear window replacement 25 FRU Or: The vehicle arrives at your center and this Action shows open (No other Main work will be performed or claimed during this workshop visit) Work Pkg Labor Operation Description (Main work) Labor Allowance #2 00 73 225 Rear window replacement 27 FRU Only one of the flat rate labor operation codes listed above can be used for claim submission and reimbursement. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. And: Bulk Materials – Sublet (RO and Claim Comments Required) Sublet Code 4 Up to $10.00 Reimbursement for the repair-related bulk materials (Do not use the BMW part numbers for claim submission) Sublet reimbursement calculation for claiming the applicable repair-related bulk materials (BMW part numbers) is at the dealer net price amount for the proportional quantities used plus your center’s handling. Itemize the amount claimed on the repair order and in claim comment section. Or: Third-Party Rear Window Replacement – Sublet Labor Work Pkg Labor Description (Main /Plus work as applicable) Sublet Allowance #3 Sublet Code 3 Third-party rear window replacement Up to $325.00 Invoice this work (the labor portion only) on the repair order at the actual cost charged with no handling or markup. The sublet amount must also include any discounts or allowances. Prior to having the third-party perform this repair, determine the appropriate charge for performing the “necessary repair-related work procedures” by comparing their estimated repair cost against the corresponding amount that is based on your warranty rates. Copyright ©2023 BMW of North America, Inc. about:blank 2/4 2/27/23, 3:54 PM 51 03 23_SERVICE ACTION: REAR WINDSHIELD REPLACEMENT It is your center’s responsibility to review the estimate to ensure the amount requested for perform this repair work is customary, fair, and reasonable. Also, it must not exceed the scope of the repair work that is described in this bulletin. And: Bulk Materials – Sublet (RO and Claim Comments Required) Sublet Code 4 Up to $10.00 Reimbursement for the repair-related bulk materials (Do not use the BMW part numbers for claim submission) Sublet reimbursement calculation for claiming the applicable repair-related bulk materials (BMW part numbers) is at the dealer net price amount for the proportional quantities used plus your center’s handling. For sublet codes 3 and 4, itemize the amount claimed on the repair order and in claim comment section. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B51 01 23 WP 1), unless otherwise required by State law. And, if applicable: Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required) This Service Action repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item under the Defect Code noted above as follows: Sublet Code 2 - Itemize the AMS sublet amount on the repair order and in the claim comment section. Please refer to SI B01 29 16 for additional information FEEDBACK REGARDING THIS BULLETIN Technical Feedback Warranty Feedback Parts Feedback To submit feedback for the technical topic of this bulletin: Submit your feedback in the rating box at the top of this bulletin To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Copyright ©2023 BMW of North America, Inc. about:blank 3/4 2/27/23, 3:54 PM 51 03 23_SERVICE ACTION: REAR WINDSHIELD REPLACEMENT Copyright ©2023 BMW of North America, Inc. about:blank 4/4