A0123492067767_4
Service Bulletin Details
Public Details for: A0123492067767_4
This bulletin advises to open a pending service solution record in the pss system in instances where various warning lamps are illuminated in the presence of dtc P060C00.
- 2023 - 2022 - 2021 - 2020 - 2019 -
Models from 2023
2023 AUDI Q7 |
2023 AUDI Q8 |
Models from 2022
2022 AUDI Q7 |
2022 AUDI Q8 |
Models from 2021
2021 AUDI Q7 |
2021 AUDI Q8 |
Models from 2020
2020 AUDI Q7 |
2020 AUDI Q8 |
Models from 2019
2019 AUDI Q8 |
Technical Service Bulletin PSS 01 MIL / EPC light on, various warnings or poor performance - P060C00 stored in ECM - V6 TFSI 01 23 49 2067767/4 March 15, 2023. Supersedes Technical Service Bulletin Group 01 number 23-38 dated January 19, 2023, for reasons listed below. Model(s) Year Q8 2019 -2023 Q7 2020 - 2023 VIN Range Vehicle-Specific Equipment All Not Applicable Condition REVISION HISTORY Revision Date Purpose 4 - Revised header (Updated Model years) 3 01/19/2023 Revised header (Updated Models) 2 01/03/2023 Revised header (Updated Models) Customer States: • Various warning lamps are on in the instrument cluster (including MIL and/or EPC warning lamps). • Poor performance. Workshop Findings: The following DTC is stored in the ECM, J623 (address word 0001): P060C00: Control module internal system fault with symptom 30924. Technical Background There is a discrepancy in the engine control unit software. Production Solution This bulletin will be updated when more information is available. A solution is currently under development. Service Please postpone repairs as there is currently no effective repair for the complaint described by the customer. Page 1 of 2 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 1. Explain to the customer that a solution is expected to be available by the end of the 4th quarter of 2023 (subject to change) and that no repairs are necessary at this point. This is a rare occurrence, but if it happens again, please explain to the customer that, an ignition cycle (i.e. shut off vehicle and restart) after coming to rest will restore full vehicle and/ or engine performance. Do not replace any components for this condition since this will not resolve the customer’s concern. 2. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi (under Related Links >> Service), or through the Technical Assistance page in Elsa. Warranty This TSB is informational only and not applicable to any Audi warranty. Additional Information All parts and service references provided in this TSB (2067767) are subject to change and/or removal. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 2 of 2 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.