2052413.8

Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date
New Continental GT - Boot fails to power open/close
Bentley: worldwide (2WBE)
Bentley
2052413/8
EH
Approval
New customer code
Object of complaint
Complaint type
Position
body
body
body
body
functionality
functionality
functionality
functionality
left
right
fixtures
fixtures
fixtures
fixtures
and fittings -> door, closures operation -> close rear lid
and fittings -> door, closures operation -> close rear lid
and fittings -> closures -> rear lid release switch (exterior)
and fittings -> door, closures operation -> electrically open rear lid
-> cannot be closed
-> cannot be closed
-> too stiff
-> defective function sequence
New workshop code
Object of complaint
Complaint type
body fixtures and fittings -> closures -> rear lid
body fixtures and fittings -> closures -> rear-lid drive unit
functionality -> too stiff
functionality -> without function / defect > not specified <
Vehicle data
New Continental GT
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
2018
2019
2020
2021
2022
2023
E
E
E
E
E
E
Documents
Document name
master.xml
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Position
Technical product information
New Continental GT - Boot fails to power open/close
Transaction No.: 2052413/8
Customer statement / workshop findings
Power boot operation stops during the open and/or close cycle
The boot operation can stop at any point during the open/close cycle
Technical background
HINT: The operative should ensure the latest available version of this TPI (as per Elsa Pro) is followed - Do Not refer to any
other earlier versions
The issue can occur regardless of the method selected to open/close the boot for example:
•
Remote control key
•
Boot lid interior and exterior switches
•
Drivers door boot lid release switch
•
Hands free boot operation
CAUTION
Before conducting the instructions within the Measure section the operative MUST ensure the following Prerequisite checks are followed:
•
Boot lid gap and profile tolerances are to specification as per Rep.Gr 55 - Boot lid to set
•
Confirm the boot lid trim is fitted to specification and not damaged - Rep.Gr 70
•
Confirm the boot lid seal is fitted correctly and not damaged - Rep.Gr 55
Boot fails to open/close
•
Referring to Rep.Gr 27 - Battery - To test - Follow all applicable recommendations and retest the operation of the boot
Boot fails to close
•
Check the trim around the rear lid closure button (E574) is located correctly on the boot lid trim panel - Confirm the trim is not compressing
the switch causing the switch to stick
Boot fails to open
•
In the event the boot off the lid lifts away from the latch but does not drive
Or
fails to drive in any position - Refer to the applicable wiring diagram and conduct an electrical integrity check of the boot lid drive motor circuits
•
Clean the connections as required and reconnect – Retest the operation of the boot
•
If the symptom is still evident – Referring to Rep.Gr 55 - Replace the boot lid drive units
Boot does not open (unlatches then latches)
•
Within the Boot lid to set procedure - Ensure the boot bump stops are adjusted to specification (Figure 1)
•
The bump stops should be in contact with the cover lock carrier
HINT: The interaction should be strong enough to give a positive popping noise on opening however if this is not the case, incorrect adjustment
could be the direct cause of this particular issue
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Figure 1
Production change
-
Measure
NOTICE
Before commencing please ensure the Prerequisite checks described within the Technical background have been conducted
CAUTION
The software update and replacement of the left and right hand boot hinges must be completed at the same time
1) Replace the left and right hand rear lid hinges - Refer to Rep.Gr 55
2) For vehicles built prior to VIN SCBCD13S0KC070901 - Referring to Rep. Gr 55 - Replace the Boot lid latch
VERY IMPORTANT: Once the rear lid hinges have been replaced and boot lid latch (depending on VIN) the operative must
check to confirm the boot lid gap and profile is to specification as per Rep.Gr 55 - Boot lid to set
3) Confirm the part number and Record Number - Target data Container of the Rear lid power opening control unit -J938- as follows:
•
Navigate to address 006D Rear lid power opening control unit -J938
•
The part number/target data container should be checked through guided functions > identify control unit
Control Unit Address
Part
Number
006D - Rear lid power opening
control unit -J938-
8W8959107E
Software
Version
172
Record Number -Target
Data Container
Record Version - Target Data
Container Version
V03.935.373.ES
1
In the event the part number is not 8W8959107E
•
Replace the original 006D - Rear lid power opening control unit -J938- Refer to Rep.Gr 97 with 8W8959107E
•
Conduct the applicable replace test
•
Conduct the software update
•
Conduct all applicable Basic settings (Where applicable)
Or
•
In the event the part number is 8W8959107E however the Record Number – Target data Container is not
V03.935.373.ES
•
Conduct the software update only
•
Conduct all applicable Basic settings (Where applicable)
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Software update
•
Select and run Guided fault finding
•
Referring to Figure 2 - Within the Special functions tab select SVM - Code input (A) then select Perform test (B)
Figure 2
4) On the next screen enter the SVM code 3706DJWPT01 (Figure 3)
Figure 3
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5) On the following screen, confirm the SVM code is correct
•
All control modules will now be interrogated
•
The update will then be suggested
NOTE: A progress bar will be displayed
6) Carry out all on screen prompts until completion
To wake up the system after the update is completed a bus silence is required, carry out the following steps in the order
stated below:
•
Switch off the ignition
•
Remove the diagnostic interface from the OBD port
•
Switch off and remove the battery charger from the vehicle
•
Close the bonnet, boot and all doors
•
Lock the vehicle
•
Wait 5 minutes to allow the vehicle to go into bus silence
•
When 5 minutes has elapsed, unlock the vehicle and open the driver’s door
•
Switch on the ignition
7) Conduct all applicable Basic settings (Where applicable)
8) Clear the vehicle of any DTC’s generated as a result of performing the previous steps
Warranty accounting instructions
Warranty type:
910 or 110
Service ID number:
55 56
Damage type:
00 40
Replace boot latch
Labour operation code: 55 56 19 50
Time:
10 Time units
Remove boot trim
Labour operation code: 70 87 19 00
Time:
40 Time units
Time to conduct the Boot wont close (remains fully open) procedure
Labour Operation Code 55 90 15 03
Time
10 TU
Time to conduct the software update
Labour Operation Code 01 51 00 00
Time
As per ODIS log (Must not exceed 50 TU)
Time to replace the left and right hand rear lid hinges
Labour Operation Code 55 90 19 00
Time
110 TU
Time to replace (x1) boot lid drive unit (Only if diagnosed as faulty)
Labour Operation Code 55 61 20 50
Time
10 TU
Time to remove and refit the applicable trim to replace the boot lid drive unit
Labour Operation Code 70 03 19 00
Time
30 TU
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Time to replace the Rear lid power opening control unit -J938- (Where applicable)
Labour Operation Code 55 68 19 00
Time
30 TU
Time to conduct a battery test
Labour Operation Code 27 06 01 00
Time
10 TU
Parts information
•
Left hand rear lid hinge - 3SD 827 299C (x1)
•
Right hand rear lid hinge - 3SD 827 300C (x1)
•
Rear lid power opening control unit - J938 - 8W8 959 107E (x1) only order if required
•
Boot latch - Refer to the ETKA parts catalogue
NOTICE
The part numbers quoted are subject to change without notice please always refer to the ETKA parts catalogue
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