1214913

ATTENTION:
GENERAL MANAGER
PARTS MANAGER
CLAIMS PERSONNEL
SERVICE MANAGER
q
q
q
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IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE BULLETIN
APPLICABILITY:	2013MY Outback Models
SUBJECT:
NUMBER: 12-149-13
DATE: 03/22/13
Improper PZEV Badging On Rear Gate		
INTRODUCTION
This Bulletin outlines a procedure for removal of the PZEV badging which was inadvertently
installed on the rear gate of 1,766 FED emission specification vehicles. The other emission labeling
on these vehicles is correct. Owners of vehicles which have already been retailed will be receiving a
notification letter requesting they return to their Subaru Dealer for removal of the PZEV badging.
SPECIAL TOOLS REQUIRED
•
•
Approximately 4 feet of 20 pound test monofilament fishing line tied to….
2 pieces of wooden dowel approximately 6” in length (or equivalent)
Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles, or
to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how
to do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Bulletin Number: 12-149-13; Date: 03/22/13
SUBARU OF AMERICA, INC. IS
“ISO 14001 COMPLIANT”
The international standard for excellence
in Environmental Management Systems.
Please recycle or dispose of automotive
products in a manner that is friendly to our
environment and in accordance with all
local, state and federal laws and regulations.
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•
•
OR a plastic trim tool with one end filed down to a thin edge
•
R-M #900 Pre-Kleano prep-solvent (or a vehicle finish-safe equivalent)
Clean shop cloth
Continued...
Bulletin Number: 12-149-13; Date: 03/22/13
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SERVICE PROCEDURE / INFORMATION
There are 2 methods for removing the PZEV badging as shown in the photos below.
NOTE: The “P” “Z” “E” “V” and the “PARTIAL ZERO EMISSION VEHICLE” badging all require
removal.
Method 1: Start the fishing line under one corner of the badge to be removed. Use care not to get
the line caught under the car model letters above the PZEV badge. TAKE YOUR TIME and be
careful to not scratch the painted surface of the vehicle throughout this process.
Once the line is under the badge, grasp the dowels and pull firmly at a slight angle AWAY from the
vehicle. This will separate the badge from the adhesive.
Method 2: A plastic trim tool with a very thin leading edge can also be used. Care must be taken to
not dent or scratch the rear gate surface when removing the badging.
Continued...
Bulletin Number: 12-149-13; Date: 03/22/13
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Once the badging is removed, use a small amount of the RM 900 Pre-Kleano solvent or equivalent on
a clean shop cloth to remove any residual adhesive. Use caution to not rub the finish excessively or
use excessive pressure which may scratch the painted surface of the vehicle.
NOTE: For reference and verification on vehicles which need the PZEV badging removed, the
under-hood labeling should look like this:
Test Group Name:
DFJXJ02.5MLP
Carline: L
 egacy
Outback
WARRANTY / CLAIM INFORMATION
This repair procedure may be claimed using the following information:
LABOR DESCRIPTION
PZEV Exterior Emblem Removal
LABOR
OPERATION #
A916-402
FAIL
CODE
XJQ-58
LABOR
TIME
0.4
NOTE: Up to $4.00 can be claimed in Sublet to cover the cost of the wood dowels and fishing
line materials.
Bulletin Number: 12-149-13; Date: 03/22/13
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