SSM 51464

Service Bulletin Details

Public Details for: SSM 51464

Some 2018-2019 navigators that require a 10 inch center display screen replacement may fail to power up. This may be due to accessory protocol interface module (apim) software incompatibility with the new center display screen. To correct t


- 2019 - 2018 -

Models from 2019
2019 LINCOLN NAVIGATOR
Models from 2018
2018 LINCOLN NAVIGATOR 
SSM 51464. 2018-2019 Navigator - 10 Inch Center Display Screen Does Not Power Up After Replacement APIM Software Update Required
Some 2018-2019 Navigators that require a 10 inch center display screen replacement may fail to
power up. This may be due to accessory protocol interface module (APIM) software incompatibility
with the new center display screen. To correct the condition, run the SYNC Module (APIM) Software
Update using the latest software level of the Ford Diagnosis and Repair System (FDRS). The center
display screen part number JL7T-18B955-UG or higher requires newer SYNC software to operate
and power on. For claiming, use causal part number 18B955 and applicable labor operations in
Section 10 of the Service Labor Time Standards (SLTS) Manual.

© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.