SSM 51492

Service Bulletin Details

Public Details for: SSM 51492

Some 2023 f-super duty vehicles may exhibit an increase in audio volume and/or distortion from the speakers when accessing languages through the accessory protocol interface module (apim). These issues will recover after a key cycle. This m


- 2023 -

Models from 2023
2023 FORD F-250 SD
2023 FORD F-350 SD
2023 FORD F-450 SD
2023 FORD F-550 SD 
SSM 51492
2023 F-Super Duty – Audio Volume Increase And/Or Distortion From The
Speakers When Accessing Languages
Some 2023 F-Super Duty vehicles may exhibit an increase in audio volume and/or distortion from the
speakers when accessing languages through the accessory protocol interface module (APIM). These
issues will recover after a key cycle. This may be due to the APIM software. Replacement or
reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently
working on a solution for this condition and will be released via an over the air (OTA) software update
expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are
enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for
additional information.

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