SSM 51501

Service Bulletin Details

Public Details for: SSM 51501

Some 2023 f-super duty vehicles may exhibit concerns with missing pop up information on the center display screen after selecting active vehicle on the fordpass app. This may be due to apple carplay/android auto running on the center displa


- 2023 -

Models from 2023
2023 FORD F-250 SD
2023 FORD F-350 SD
2023 FORD F-450 SD
2023 FORD F-550 SD 
SSM 51501
2023 F-Super Duty - Missing Pop Up Activation After Selecting Active
Vehicle On The FordPass App
Some 2023 F-Super Duty vehicles may exhibit concerns with missing pop up information on the center
display screen after selecting Active Vehicle on the FordPass app. This may be due to Apple
CarPlay/Android Auto running on the center display screen. These issues will recover after a key cycle.
This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this
condition. As an interim action, disable Apple CarPlay/Android Auto and send another activation request.
The customer should get the activation request in the following ignition cycle. Inform customers that
engineering is currently working on a solution for this condition and will be released via an over the air
(OTA) software update expected in Q2 2023. Monitor OASIS for additional information.

© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.