SSM 51503

Service Bulletin Details

Public Details for: SSM 51503

Some 2023 f-super duty vehicles may exhibit music not playing and/or apple carplay/android auto not detected through the usb port. These issues will recover after a key cycle. This may be due to the apim software. Replacement or reprogrammi


- 2023 -

Models from 2023
2023 FORD F-250 SD
2023 FORD F-350 SD
2023 FORD F-450 SD
2023 FORD F-550 SD 
SSM 51503
2023 F-Super Duty – Universal Serial Bus (USB) Audio Concerns
Some 2023 F-Super Duty vehicles may exhibit music not playing and/or Apple CarPlay™/Android Auto™
not detected through the USB port. These issues will recover after a key cycle. This may be due to the
APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform
customers that engineering is currently working on a solution for this condition and will be released via an
over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern
should verify automatic updates are enabled and that the vehicle has been run long enough to receive
updates via OTA. Monitor OASIS for additional information.

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