PC972 2023 Titan

CAMPAIGN
BULLETIN
QUALITY ACTION
Tire Investigation
Reference: PC972
Date: March 27, 2023
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected Models/Years:
2023 Titan (A61)
2023 Frontier (D41)
Affected
Population:
Dealer
Inventory:
NA
100
NA
623
SERVICE COMM
Activation date:
Stop Sale
In Effect:
March 27, 2023
YES
*****Dealer Announcement*****
Nissan is committed to a high level of customer service and satisfaction. This commitment
requires Nissan to periodically place certain vehicles on temporary Quality Assurance (QA) Hold
to ensure that these vehicles, as delivered to our customers, meet our exacting standards and
our customers’ expectations.
Effective immediately, Nissan is placing a temporary Quality Assurance Hold on 723 specific 2023
Nissan Titan and Frontier vehicles identified in Service Comm due to an investigation of a
potential mounting issue with certain tires. Affected vehicles are subject to stop sale and are
either currently in dealer inventory or assigned and in transit to the dealer.
*****What Dealers Should Do*****
1.
Verify if vehicles are affected by this quality action using Service Comm or DBS National
Service History – Open Campaigns I.D. PC972
• New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle
Inventory, and filter by Open Campaign).
 Refer to NPSB 15-460 for additional information
Please
continue to check newly arriving inventory for campaign applicability.
•
2.
Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to
this quality action.
3.
Nissan is currently investigating a potential mounting issue with certain tires. Additional
information on next steps will be provided as soon as possible.
NISSAN NORTH AMERICA, INC.
Total Customer Satisfaction
CAMPAIGN ID: PC972 | Original Document