TSB 23-2117

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TECHNICAL SERVICE BULLETIN
Soft Top Roof – Rear Window Scratching Paint On Rear Quarter Panel
23-2117
11 April 2023
Model:
Ford
2021-2022 Bronco
Issue: Some 2021-2022 Bronco vehicles may exhibit paint damage on the rear quarter panel due to contact with the
rear window assembly (D-pillar). This may be due to an oversized washer being used during production. To correct
the condition, repair the paint damage to the rear quarter panel and replace the rear window assembly.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
• 2021-2022 Bronco
• Equipped with a factory soft top roof
• Equipped with a rear window that is either original to the vehicle or a service replacement
• Paint damage on the rear quarter panel due to contact with the rear window assembly (D-pillar)
Parts
Service Part Number Quantity Description
M2DZ- 7842006-DD
1
Soft Top Rear Window Assembly
Unit of Issue Piece Quantity
1
1
Labor Times
Operation
No.
Description
2021-2022 Bronco Soft Top: Inspect Paint Damage, Rivets And Washers Includes Time To
Replace Rear Window Assembly (Do Not Use With Any Other Labor Operations Outside Of
This Article)
Additional Time To Repair Any Paint Damage Following The Service Procedure (Can Be
Claimed With Operation A)
Time
232117A
0.4
MT232117
Actual
Time
Repair/Claim Coding
Causal Part:
7842006
Condition Code: 12
Service Procedure
1. Remove the rear window and both rear quarter window assemblies. Refer to the Workshop Manual (WSM),
Section 501-18A > Removal and Installation > Soft Top Assembly.
2. Does the vehicle have paint damage on the rear quarter panel like the damage shown in Figure 1?
Figure 1 – Left/rear shown, right/rear similar.
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(1). Yes – proceed to Step 3.
(2). No – this article does not apply.
3. Are metal rivets and washers installed on the rear window D-pillars? (Figure 2)
(1). Yes – proceed to Step 4.
(2). No – this article does not apply.
Figure 2 – Left/rear shown, right/rear similar.
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NOTE: Metal Rivets with metal washer backings were added to Bronco soft top rear window production in
early 2022. When inspecting the rear window D-pillars, each D-pillar may have 0, 3 or 5 metal rivets with
washer backings installed depending on when it was built. All versions are acceptable.
4. Are any of the metal washers (used for metal rivet backings) protruding past the plastic edge of the rear window Dpillars? (Figure 3)
Figure 3 – Showing an acceptable and unacceptable metal washer size and location.
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(1). Yes – repair all paint damage to the rear quarter panel(s) and replace the rear window assembly.
(2). No – this article does not apply.
© 2023 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.
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