A9323002065722_4
Service Bulletin Details
Public Details for: A9323002065722_4
This pending service solution requests that a pss record be created in instances where the drive system warning comes on in the information system in the presence of dtc U041300.
Models from 2022
2022 AUDI A7 PHEV |
Models from 2021
2021 AUDI A7 PHEV |
2021 AUDI Q5 PHEV |
Models from 2020
2020 AUDI Q5 PHEV |
Technical Service Bulletin PSS 93: DTC U041300 Battery Energy Control Module "B" stored in ECM and/or Electric Drive Control Unit 93 23 00 2065722/4 April 7, 2023. Supersedes Technical Service Bulletin Group 93 number 22-89 dated November 18, 2022, for reasons listed below. Model(s) Year A7 e quattro 2021 – 2022 Q5 e quattro 2020 - 2021 VIN Range Vehicle-Specific Equipment All Not Applicable Condition REVISION HISTORY Revision Date Purpose 4 - Revised Service (Updated estimated date of software solution for Q5) 3 11/18/2022 Header (Updated models) 2 09/14/2022 Revised title (Corrected DTC) This bulletin only applies to Model Year 2020 – 2021 Q5 e quattro and Model Year 2021 – 2022 A7 e quattro. Customer states: The drive system warning comes on in the driver information system. Workshop findings: The customer statement can be reproduced. The following DTC is stored in the Engine Electronics, J623 (address word 0001) and/or in the Electric Drive control unit J841 (address word 0051): • DTC U041300 Invalid Data Received from Battery Energy Control Module “B’” with symptom code 23085. The Battery Junction Box SX6 (BJB) for the high-voltage battery has software versions 106 or 206. © 2023 Audi of America, Inc. Page 1 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin The software version can be checked as follows: Figure 1. SX6 with software version 106. Technical Background Software Error. Production Solution This bulletin will be updated when more information is available. A software solution is currently under development. Service 1. Delete the DTC U041300 and release the vehicle back to the customer. 2. Explain to the customer that a solution is expected to be available in the 3rd quarter of 2023 (subject to change) and that no repairs are necessary at this point. Do not replace any components or this condition since this will not resolve the customer’s concern. 3. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi (under related Links >> Service). Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9327 © 2023 Audi of America, Inc. Page 2 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Damage Code: 0039 Diagnostic Time: GFF 0150 0000 Time stated on the diagnostic protocol (Max 30 TU) Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU As per TSB 2065722/4 Claim Comment: All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information All part and service references provided in this TSB (2065722) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. © 2023 Audi of America, Inc. Page 3 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.