A1323182060662_3

Technical Service Bulletin
13 Rattling noises at idle speed
13 23 18 2060662/3 April 13, 2023. Supersedes Technical Service Bulletin Group 13 number 20-12 dated
December 18, 2020, for reasons listed below.
Model(s)
Year
A7 e quattro, and
2020 – 2021
Q5 e quattro
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Condition
REVISION HISTORY
Revision Date
Purpose
3
-
Updated Labor Operation
2
12/18/2020 Revised header (Added MY 2021 Q5 and A7)
Revised Warranty (Updated Labor Operations and added A7
model)
Revised Additional Information (Added references)
1
09/15/2020 Initial publication
Customer states:
• Knocking noises from the engine compartment can be heard when the engine is running.
Workshop findings:
•
Knocking noise or rattling noise from the engine compartment at idle speed.
Technical Background
Not Applicable
Production Solution
Not Applicable
Service
Checking the dual-mass flywheel part number:
Page 1 of 5
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
1. Use the repair history to check if the dual-mass flywheel has already been replaced after July 7th, 2020.
2. If no replacement of the dual-mass flywheel has taken place after July 7th, 2020, Use ETKA with the VIN
entered to check whether dual-mass flywheel part number 06L 105 266 B or part number 06L 105 266 C was
installed at the factory. If part number 06L 105 266 B was installed it will be selectable and not greyed out
(Figure 1). If 06L 105 266 C was installed at the factory it would be selectable and not greyed out.
Figure 1. Dual mass flywheel in ETKA.
• If the vehicle was built with 06L 105 266 C or the dual-mass flywheel was replaced after July 7, 2020,
then this TSB does not apply. Compare the noise to a like vehicle and if it is normal then do not replace
the dual mass flywheel.
• If the vehicle was built with 06L 105 266 B and the dual-mass has not been replaced after July 7, 2020,
then continue with this TSB.
Procedure for dual-mass flywheel with part number 06L105266B:
3. Replace the dual-mass flywheel with a dual-mass flywheel part number 06L105266C according to the repair
manual, Engine >> Servicing – 4-Cylinder 2.0L 4V TFSI Engine (EA 888 Generation III) >> 13 Crankshaft,
Cylinder Block >> Cylinder Block, Transmission Side >> Dual Mass Flywheel, Removing and Installing. The
modification to index C optimizes the noise characteristics.
Page 2 of 5
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
4. When installing the new dual-mass flywheel, note
whether the securing clip part number 0DK 141 145
(Figure 2) in the drive splines of the electric drive
motor has been fitted according to the repair manual.
If it is missing or damaged then replace the securing
clip.
Figure 2. Securing clip.
5. When installing the transmission carefully guide the transmission and the engine evenly together and pay
attention to the spring so it is not damaged during installation: Drivetrain >> 7-Speed Dual Clutch
Transmission 0DK >> 34 Controls, Housing >> Transmission, Removing and Installing >> Transmission,
Installing.
6. Test drive to confirm the repair.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
1362
Damage Code:
0020
Labor Operations:
Dual mass flywheel remove + reinstall
1362 1950
See SRT with
associated
operations
Transmission remove + reinstall (Q5)
3435 1927
Transmission remove + reinstall (A7)
3435 1918
See SRT with
associated
operations
Disable HV system voltage
9310 8350
10 TU
Page 3 of 5
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Diagnostic Time:
Vehicle front + rear measured
4495 0350
See SRT with
associated
operations
Adjust alignment (If necessary)
See Elsa
See SRT with
associated
operations
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 40
TU)
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
As per TSB 2060662/3
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
The part numbers mentioned in this TSB are different from the ones listed in ETKA. Only use parts listed in this
TSB. If the Dual Mass Flywheel part number 06L 105 266 C supersedes a newer part use the superseded part
number.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
06L105266C
Dual Mass Flywheel
01
N 90665001
Bolt, with polygon socket head
08
Additional Information
More information on this system can be found in the following resources:
• Elsa: Engine >> Servicing – 4-Cylinder 2.0L 4V TFSI Engine (EA 888 Generation III) >> 13 Crankshaft,
Cylinder Block >> Cylinder Block, Transmission Side >> Dual Mass Flywheel, Removing and Installing.
• Elsa: Drivetrain >> 7-Speed Dual Clutch Transmission 0DK >> 34 Controls, Housing >> Transmission,
Removing and Installing >> Transmission, Installing.
Page 4 of 5
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
All parts and service references provided in this TSB (2060662) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 5 of 5
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.