TJ32929c

VOLVO CAR
SERVICE AND PARTS BUSINESS
Technical Journal
TITLE:
“No Navigation Activated” Message in Sensus Navigation tile
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 32929.1.4
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2018-06-19
2018-06-29
FUNC DESC:
FUNC GROUP:
Media, navigation and
communication
3900
Page 1 of 6
“Right first time in Time”
Attachment
File Name
TJ 32929_1.jpg
TJ 32929_2.jpg
TJ 32929_3.jpg
TJ 32929_Maps Not Loaded.jpg
File Size
0.1719 MB
0.1330 MB
0.0594 MB
0.1723 MB
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
246
536
Gear
Steer
Model Year
2018-9999
2019-9999
Plant
Chassis range
-
Struc Week
Range
201717-999952
201746-999952
CSC Customer Symptom Codes
Code
3D
7N
EO
IP
3L
Description
Accessory installation/Accessory installation
Navigation/Other navigation problems
Navigation/Does not work
Navigation/Error message on screen
Technician information/Repair information/Not for warranty use
VST Operation Number
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2018 VOLVO CAR USA, LLC
Technical Journal 32929.1.4
DTC Diagnostic Trouble Codes
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
Text
DESCRIPTION:
PDS = Pre-Delivery Service
*Factory Sensus Navigation is not standard with Momentum trim on the vehicles listed above.
If the customer has not purchased factory navigation (Option Code 255), the message “No Navigation
Activated” will be displayed in the Sensus Navigation tile (see attachment TJ 32929_1.jpg).
NOTE: It is not necessary to install maps via USB at PDS on these vehicles.
SERVICE:
*For vehicles that do not have factory Sensus Navigation, there are 2 options for the customer:
Option 1.
The Internet Maps application can be installed from the Sensus Download Center to remove the message
from the home screen (see attachment TJ 32929_2.jpg). Internet Maps has limited functionality and
requires an internet connection to operate.
NOTE: Once the app is downloaded and installed it must be launched from the Applications pane in
order to clear the message on the Home screen (see attachment TJ 32929_3.jpg).
Option 2.
The customer can purchase Sensus Navigation as an accessory upgrade:
XC60 - http://accessories.volvocars.com/en-us/XC60(18-)/Accessories/Document/VCC-499179/2018
*XC40 - https://accessories.volvocars.com/en-us/XC40/Accessories/Document/VCC-510211/2019
*Vehicles that are equipped with factory Sensus Navigation will have the message “Navigation not
available, please load map via USB” displayed in the Navigation tile when the vehicle arrives from the
factory (see attachment TJ 32929_Maps Not Loaded.jpg). Proceed with loading maps to the vehicle as
per PDS guidelines on these vehicles.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support needed”, use function group 3900.
To view TJ attachments continue to next page. This TJ has four attachments.
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