TJ36137

Service and Parts Business
Technical Journal
TITLE:
ICUP, Connected phone - echo in phone for counterpart
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 36137.5.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2023-02-03
2023-02-09
FUNC GROUP:
3930
FUNC DESC:
Equipment for entertainment
(radio/TV/VC
Page 1 of 2
“Right first time in Time”
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
If the counterpart (person on the other end of the phone) hears himself/herself (echo) during a bluetooth
phone call (person in-vehicle still hears counterpart without echo), please follow information under
“Service” below.
IHU = Infotainment Head Unit (Main center display)
ICUP = Infotainment Connectivity Unit Program (Android Automotive OS)
CSC Customer Symptom Codes
Code
7M
7S
HM
Description
Cellular phone/Other party cannot hear/Handsfree
Cellular phone/Other cellular phone problems
Cellular phone/Other party cannot hear/Unsure when/at all times
DTC Diagnostic Trouble Codes
Produced and printed in the USA and available as an electronic document.
© 2023 VOLVO CAR USA, LLC
Technical Journal 36137.5.0
Vehicle Type
Type
Eng
224
225
227
235
236
238
246
256
536
539
Eng
Desc
Sales
Body
Gear
Steer
Model Year
2023-9999
2023-9999
2023-9999
2022-9999
2022-9999
2022-9999
2022-9999
2023-9999
2021-9999
2022-9999
Plant
Chassis range
0175000-0999999
0144000-0999999
0000001-0999999
-
Struc Week
Range
202220-999952
202220-999952
202220-999952
202122-999952
202122-999952
202122-999952
202122-999952
202220-999952
202037-999952
202139-999952
SERVICE:
Don’t fault trace or replace any parts due to the symptom mentioned in the Description section.
*Improved IHU software (v2.5) was released 22w47d1 for VIDA and for OTA from 22w49d1.
*If “echo” remains after software download, please follow information under “Vehicle Report”.
Warranty claim info:
To get warranty claim accepted for a job described in this TJ, please use warranty claim data as
mentioned in TJ 31543.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern
area “Vehicle Report” and sub concern area “Support needed”, use function group 3930.
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2023-02-09