A2723542064534_2
Service Bulletin Details
Public Details for: A2723542064534_2
Models from 2022
| 2022 AUDI Q3 |
Models from 2021
| 2021 AUDI Q3 |
Models from 2020
| 2020 AUDI Q3 |
Technical Service Bulletin 27 Vehicle electrical system warning, DTC P0A1E00 and/or P10F300 is stored in the starter/generator control module 27 23 54 2064534/3 April 20, 2023. Supersedes Technical Service Bulletin Group 27 number 22-44 dated March 30, 2022, for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment Q3 2020 – 2022 All MHEV Condition REVISION HISTORY Revision Date Purpose 3 - Revised Warranty (updated service number) 2 03/30/2022 Updated header (added MY 2022) 1 09/14/2021 Initial publication Customer states: • The warning message, “Electrical system: fault. Please contact workshop” is displayed in the instrument cluster. Workshop findings: One or more of the following DTCs are stored in the starter/generator control module, C29 (address word 00CC): • DTC P0A1E00 (Starter/Generator Control Module) with symptom code 41543 or 38850. and/or • DTC P10F300 (Starter generator Release status implausible). Technical Background Page 1 of 3 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin The software for the starter/generator control module, C29 (address word 00CC) needs to be updated. Production Solution New software in the starter/generator control module, C29 (address word 00CC) addresses the condition. Service SVM Update Instructions 1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions. 2. Update starter/generator control module, C29 (address word 00CC) using the SVM action code as listed in the table below, if necessary: Model Diagnostic Address Old Software Part Number Old Software Version New Software Version SVM Code Input (or higher) 0121 Q3 00CC 05E903018F 0123 CCA002 0122 Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 2726 Damage Code: 0039 Page 2 of 3 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Labor Operations: Software Update (Includes checking for DTCs) 0151 0000 Time stated on the diagnostic protocol (Max 100 TU) Diagnostic Time: GFF No allowance 0 TU Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU Claim Comment: As per TSB 2064534/3 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information The following Technical Service Bulletin(s) will be necessary to complete this procedure: • TSB 2011732: 00 Software Version Management (SVM), operating instructions. All part and service references provided in this TSB (2064534) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 3 of 3 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.