B520323
Service Bulletin Details
Public Details for: B520323
It is not possible to get into the third-row seating.
- 2023 - 2022 - 2021 - 2020 - 2019 -
Models from 2023
2023 BMW X5 |
Models from 2022
2022 BMW X5 |
Models from 2021
2021 BMW X5 |
Models from 2020
2020 BMW X5 |
Models from 2019
2019 BMW X5 |
3/30/23, 10:04 AM 52 03 23_SECOND SEAT ROW SW BLOCKING ACCESS TO THIRD SEAT ROW SIB 52 03 23 SECOND SEAT ROW SW BLOCKING ACCESS TO THIRD SEAT ROW ☒ 2023-03-10 THIS REPAIR IS MOBILE FRIENDLY MODEL E-Series Model Description Production Date G05 X5 Sports Activity Vehicle (SAV) Vehicles produced up to April 2023 Affected Option Code Vehicles equipped with optional SA 4UB Third-row seating SITUATION It is not possible to get into the third-row seating. The second-row seating is blocked and cannot be moved forwards or backwards. CAUSE Software in the driver's side rear seat module (FAH) and the passenger's side rear seat module (BFH). CORRECTION Program the seat modules (FAH, BFH). PROCEDURE 1. Determine the vehicle’s current I-level by either using AIR or ISPA NEXT application. 2. Is the current vehicle integration level: Model G05 Target integration level S18A-23-03-530 or higher NO: Proceed to Step 3 YES: Proceed to Step 4 3. Program the vehicle using ISTA 4.40.2x or higher (released early March 2023). Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software. Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing programming. For information on programming and coding with ISTA, refer to Dealer Universal Portal / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation. Then reassess the vehicle. 4. If I-level is S18A-23-03-530 or higher: Do not program the vehicle. Run diagnosis with ISTA and work through the corresponding test module if necessary. Then reassess the vehicle. NOTE: These networked seats are also described in detail in Service Bulletin B52 23 19. In that service bulletin all relevant seat bulletins are listed. Copyright ©2023 BMW of North America, Inc. about:blank 1/4 3/30/23, 10:04 AM 52 03 23_SECOND SEAT ROW SW BLOCKING ACCESS TO THIRD SEAT ROW See information on ‘washer under the seat rails’ and the ‘cam interlock on latch’ since these can cause a similar CCM. CLAIM INFORMATION During this workshop visit, the affected vehicle may show one or more programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time. Select one of these open Technical Campaigns to perform and submit for updating the vehicle’s software to the required I-level or higher. Please be sure to perform any additional before and/or after work (including attaching labels) as required by the open campaigns on the vehicle. Close any remaining open programming and encoding Campaign repairs as outlined in the corresponding Service Information Bulletin. Only if the above situation does not apply, the BMW software solution is then: Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks, or the BMW Certified Pre-Owned Program as described below. Defect Code: 6135691500 Seat module / seat control unit (incl. holder) Permanent malfunction Refer to AIR for the corresponding flat rate unit (FRU) allowances. Labor Operation Description 00 00 006 Or: 00 00 556 And: Carrying out vehicle test (Main work) Labor Allowance Refer to AIR Carrying out vehicle test (Plus work) Refer to AIR Supporting voltage of the vehicle electrical system / recharging vehicle battery Refer to AIR Carrying out vehicle diagnosis, ABL (Work time) WT Diagnosis Worktime Flat Rate 2 FRU Program/encode control unit(s), includes deleting the fault memory Refer to AIR 61 21 528 And, as needed: 61 00 006* Or: 00 58 500* And: 61 00 730 If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00 00 006, or exclude (including 61 21 528) when the Vehicle Test is included in another repair. Work time labor operation codes 61 00 006 and 00 58 500 are not considered Main labor operations. Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required) This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software I-level. If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in AIR) under the Defect Code in this bulletin with the labor operations in AIR that apply. Copyright ©2023 BMW of North America, Inc. about:blank 2/4 3/30/23, 10:04 AM 52 03 23_SECOND SEAT ROW SW BLOCKING ACCESS TO THIRD SEAT ROW Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the claim comments. For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure, claim this work with the Defect Code and labor operations (including the diagnosis that applies*) in AIR that apply. *Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law. Other Repairs (Programming and Coding does not apply) If other eligible and covered work is performed because of performing the ISTA diagnosis and related test plans, claim this work with the applicable Defect Code and the labor operations listed in AIR (including the diagnosis that applies*). FEEDBACK REGARDING THIS BULLETIN Technical Feedback Warranty Feedback Parts Feedback To submit feedback for the technical topic of this bulletin: Submit your feedback in the rating box at the top of this bulletin To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Copyright ©2023 BMW of North America, Inc. about:blank 3/4 3/30/23, 10:04 AM 52 03 23_SECOND SEAT ROW SW BLOCKING ACCESS TO THIRD SEAT ROW Copyright ©2023 BMW of North America, Inc. about:blank 4/4