A9723932069999_1

Service Bulletin Details

Public Details for: A9723932069999_1

This bulletin provides information for when the message "engine start system fault" or "power unit start system: fault" is shown and the dtc B114815 is stored.


- 2023 - 2022 -

Technical Service Bulletin
97 Vehicle does not start; warning in cluster "Engine/power unit start system: fault". DTC B114815 is
stored
97 23 93 2069999/1 April 17, 2023.
Model(s)
Year
A3, S3, and RS 3 2022 – 2023
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Condition
Customer states:
The vehicle does not start. The message “Engine start system: fault” or “Power unit start system: fault”
appears in the instrument cluster.
Workshop findings:
The following DTC is stored statically or intermittently in the onboard supply control, J519 (address word 0009):
• DTC B114815: Terminal 15 open circuit/short circuit to B+
• Various terminal 15 DTCs may also be stored.
Technical Background
Hardware conflict within the onboard supply control, J519 (address word 0009).
Production Solution
Not Applicable
Service
If the customer concern and DTC match as stated above, replace onboard supply control unit J519 (diagnostic
address 0009). Reference the TSB number in the claim comments.
Note: There may also be related terminal 15 implausible DTCs stored in various modules shown below:
Diagnostic address DTC
0003
U140500 Terminal 15, implausible signal
Page 1 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
0015
B201C00 Supply voltage implausible signal
0023
C121E00 Terminal 15, implausible signal
0044
U112300 Data bus error value received
0069
U140500 Terminal 15, implausible signal
0075
U112300 Data bus error value received
Warranty
Claim Type:
• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9710
Damage Code:
0040
Labor Operations:
Remove and install onboard supply control
unit
9710 19xx
See SRT with
associated
operations
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 100
TU)
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB 2069999/1
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Tool Number
Tool Description
Page 2 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
VAS 6160/VAS 6150
VAS tester with the current version of ODIS
(Windows 10)
Additional Information
All part and service references provided in this TSB (2069999) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.


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