LI82.85-P-076157

MBUX NTG7 - Connectivity interruptions for Apple CarPlay over Wi-Fi
Topic number
LI82.85-P-076157
Version
1
Function group
82.85 - Navigation and Communication systems
Date
4/11/23
Validity
All model series with NTG7
Reason for change
Complaint
Brief connectivity interruptions when using Apple CarPlay over Wi-Fi, for example when driving underneath toll
bridges.
Cause
There may be interruptions to WiFi as a result of external interference. This is particularly observed around toll
bridges.
Remedy
There is currently no remedy and replacing hardware does not resolve the problem. An alternative option would be to
use Apple CarPlay wired.
In the FUP4 variant of the head unit software (Q1/2024), stability improvements have been made to the Wi-Fi connection.
Symptoms
Communication/information > Communication > Internet/email > Internet function > Connection cancels while driving
Operation numbers/damage codes
Op. no.
Operation text
11.04.2023 19:02:11
© Copyright Mercedes-Benz AG
Time
IKURTIS
Damage
code
Note
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