230308REV
Service Bulletin Details
Public Details for: 230308REV
The attached dealer service bulletin regarding product upgrade campaign 230308rev was emailed 4/20/2023 to all rev rv dealers. The purpose of this product upgrade bulletin is to inform rev recreation group dealers of the need to inspect, an
Product Upgrade Bulletin 230308REV UPGRADE BULLETIN: 230308REV The purpose of this Product Upgrade Bulletin is to inform REV Recreation Group dealers of the need to inspect, and if necessary, secure the shower enclosure on certain model year 2022-2023 Fleetwood brand Discovery LXE, and Holiday Rambler brand Armada class A Diesel motorhomes. A list of affected motorhome serial numbers appears at the end of this Bulletin. YEAR(S) AFFECTED: 2022-2023 CONDITION: PRODUCT(S) AFFECTED: On motorhomes affected by this upgrade bulletin, a defect has been found in which the tile shower enclosure may become loose from the support wall during travel. FLEETWOOD Discovery LXE DEALER CORRECTIVE ACTION: Follow the repair bulletin to inspect and if necessary, secure the shower enclosure. HOLIDAY RAMBLER: Armada MODEL(S) AFFECTED: 44LE, 40G,44S, 44B, 40P ATTENTION SERVICE WARRANTY AND PARTS MANAGERS: ALL APPROVALS, and CLAIM PAYMENTS must go through REV RV Technical Support at (800) 816-9825 . SUBJECT: Shower enclosure may become loose. WARRANTY LABOR ALLOWANCE: KEYWORD(S): Shower Product Upgrade 230308REV Shower Enclosure Issued: April 2023 Use Flat Rate Codes: © 2023 REV Recreation Group, Inc. 6312 11 - Inspected/Not Defective .25 HR Prior Authorization Required 6312 12 - Inspected/Defective/Repaired 2 HR Prior Authorization Required If you have any questions concerning this bulletin, contact Dealer Technical Support at 800-816-9825 This bulletin is supplied for technical information only and is not an authorization for repairs. Federal law (section 154 of the national traffic and motor vehicle safety act of 1966) requires that: If you have received a notice of recall or failure to comply from REV Recreation Group or any component Manufacturer, you must repair or otherwise correct the defects on vehicles remaining in your inventory, according to the notification, before selling or leasing the vehicles. Any vehicle lessor receiving this recall notice must forward a copy of the notice to the lessee within ten days. “It is impossible to know, evaluate and advise the service trade of all conceivable ways in which service might be done or of the possible hazardous consequences of each way. Accordingly, anyone who uses a service procedure or tool must first assure that neither personal safety nor vehicle safety will be jeopardized by the selected service methods.” Page 1 CAUTION Park the motorhome on dry, level solid surface. Chock the front wheels to prevent movement while work is being performed. Set the parking brake. Turn the key off and remove it from the ignition. Maintain control of the keys until all work is completed. Note: Read this entire bulletin before proceeding with repairs. Follow the steps in the procedure below to inspect, and if necessary, secure the shower enclosure. INSPECTION: Gently pull on the top of the shower wall to see if the wall is loose or if gapping is present between the shower wall and the support wall at the locations shown on the diagrams below. Look up information for specific shower models on the pages below: • (Pages 3-7): Armada / Discovery LXE Models: 40G/40P/44B 40G/40P • (Pages 8-10): Armada 44B Model: 44LE • (Pages 11-14): Discovery LXE Model: 44S Page 2 ARMADA / DISCOVERY LXE MODELS: 40G/40P/44B PROCEDURE: CAUTION USE A DRILL STOP WHEN DRILLING TO ENSURE THE PROPER HOLE DEPTH. 1. Lightly make a horizontal mark across the Corian at the top of the frame rails on both sides of the shower. 1. Carefully remove the sealant on the outside of the vertical shower frame rails. 2. Make sure the door and the stationary glass are supported. Remove the three screws from the top frame rail using 1/4” ratcheting wrench with a Phillips bit and remove the top rail. 3. Carefully remove the shower door. Two people will be needed to remove the door. 4. Carefully remove the rubber seal around the inside of the shower between the glass and the frame rail. Make sure to hold the stationary glass. Set the rubber seal aside to re-install later. 5. Carefully remove the stationary glass. Two people will be required to remove the glass. Make sure the rubber blocks stay in the channel of the frame rail at the bottom of the glass. 6. Remove the vertical frame rails that held the glass in place. Be careful not to hit the ceiling when removing the frame rails. 7. Find the center of the horizontal mark that was placed on the Corian at the top of both frame rails. Lightly make a vertical mark on the center of the horizontal mark. The center point of the horizontal line will give the location to add screws that will be centered under the frame rail down the wall. Page 3 CAUTION INTERIOR WALL MOUNTING USE A DRILL STOP WHEN DRILLING TO ENSURE THE PROPER HOLE DEPTH. 8. Measure down 2” from the center mark placed on the Corian at the top of the frame rail. Predrill a hole using a 1/8” drill bit through the solid surface, foam, and blocking. Do not go through the blocking on the support wall, make sure to use a drill stop. Do not use pre-existing screw holes. Make sure new drilled holes and screws will go under the frame rail. This screw will go through the frame rail. This is the placement of the hole that will need to be drilled. 9. Drill the second hole where roughly the middle of the shower door would be, under the existing screw for the frame rail. Remember to follow the center of the horizontal line down the shower wall to verify the hole will be under the frame rail. Predrill a hole using 1/8” drill bit through the solid surface, foam, and blocking. Do not go through the blocking on the support wall, make sure to use a drill stop. Do not use pre-existing screw holes. This screw will go through the frame rail. This is the placement of the hole that will need to be drilled. 10. Drill a third hole in the middle of the first and second screw holes under the existing screw for the frame rail. Remember to follow the center of the horizontal line down the shower wall to verify the hole will be under the frame rail. Predrill a hole using 1/8” drill bit through the solid surface, foam, and blocking. Do not go through the blocking of the support wall, make sure to use a drill stop. Do not use pre-existing screw holes. Page 4 CAUTION USE A DRILL STOP WHEN DRILLING TO ENSURE THE PROPER HOLE DEPTH. This screw will go through the frame rail. This is the placement of the hole that will need to be drilled. 11. Once the 1/8” holes have been predrilled, use 1/4” drill bit and redrill the holes going through the solid surface only. 12. Hold screw up against wall & shower wall to make sure screw is not over 1” out from the Corian to make sure it will not go through the support wall. 13. Use 3” screws to secure the shower solid surface to the supporting wall. SIDEWALL MOUNTING 14. Measure down 2” from the mark placed on the Corian at the top of the frame rail, the same as in step 8. Predrill a hole using a 1/8” drill bit through the solid surface, foam, and blocking. Do not go through the blocking on the support wall, make sure to use a drill stop. Do not use pre-existing screw holes. Make sure new drilled holes and screws will go under the frame rail. 15. Drill the second hole where roughly the middle of the shower door would be, under the existing screw for the frame rail the same as in step 9. Remember to follow the center of the horizontal line down the shower wall to verify the hole will be under the frame rail. Predrill a hole using 1/8” drill bit through the solid surface, foam, and blocking. Do not go through the blocking on the support wall, make sure to use a drill stop. Do not use pre-existing screw holes. Page 5 CAUTION USE A DRILL STOP WHEN DRILLING TO ENSURE THE PROPER HOLE DEPTH. 16. Drill a third hole in the middle of the first and second screw holes under the existing screw for the frame rail the same as in step 10. Remember to follow the center of the horizontal line down the shower wall to verify the hole will be under the frame rail. Predrill a hole using 1/8” drill bit through the solid surface, foam, and blocking. Do not go through the blocking of the support wall, make sure to use a drill stop. Do not use pre-existing screw holes. 17. Once the 1/8” holes have been predrilled, use 1/4” drill bit and redrill the holes going through the solid surface only. 18. Hold screw up against wall & shower wall to make sure screw is not over 1” out from the Corian to make sure it will not go through the paint on the outside wall. 19. Use 3” screws to secure the shower solid surface to the supporting wall. 20. Add sealant to the added screws. 21. Replace the frame rails, make sure the rail is over the top of the new screws. Make sure to add sealant to the screws for the frame rail. 22. Carefully replace the stationary glass. Make sure the rubber blocks are in the bottom channel of the frame rail that the glass will sit on. Page 6 23. Replace the top rail on the shower. Add the screw on the top of the frame 24. rail on the outside wall first, then the center. 25. Replace the door, add the screw on the top of the frame rail on the bedroom side. Make sure the top frame rail screws are tight. 26. Replace the rubber seal around the inside of the shower and the stationary glass. 27. Replace the sealant on the outside of the vertical shower frame rails. 28. Make sure there is not a gap between the shower and the wall on either side. 29. Water test the shower to make sure there are no leaks. TOOLS: DRILL/DRIVER DRILL STOP 1/8” DRILL BIT 1/4” DRILL BIT 1/4" RATCHETING WRENCH WITH PHILLIPS BIT SUPPLIES: CAULK QTY 6: 3” STAINLESS STEEL FLAT HEAD SCREWS WARRANTY LABOR ALLOWANCE: Upgrade 230308REV Shower Enclosure 6312 11 Inspected/Not Defective .25 HR Prior Authorization Required 6312 12 Inspected/Defective/Repaired 2 HR Prior Authorization Required Page 7 ARMADA MODEL: 44LE PROCEDURE: LINEN CABINET MOUNTING CAUTION USE A DRILL STOP WHEN DRILLING TO ENSURE THE PROPER HOLE DEPTH. 1. Inside the shower on the partial wall to the left, which backs up to the linen cabinet, measure 9 ½” from the sidewall to the center of the partial wall and down 1”. Predrill a hole using a 1/8” drill bit through the solid surface, foam, and blocking. Make sure not to drill through the linen cabinet on the opposite side of the shower. Use 1/4” drill bit and drill through the solid surface only. Add a 3” screw with a 18mm polished stainless steel decorative screw cap. 2. Lightly make a horizontal mark across the Corian at the top of the frame rail on bedside wall. Page 8 3. Carefully remove the sealant on the outside of the vertical frame rails. (No need to remove the sealant on the frame rail on the partial wall). 4. Make sure the door and the stationary glass are supported. Remove the three screws from the top frame rail using 1/4” ratcheting wrench with a Phillips bit. Remove the top rail. 5. Carefully remove the shower door. Two people will be needed to remove the door. 6. Carefully remove the rubber seal around the inside of the shower between the glass and the frame rail. Two people will be needed to hold the stationary glass. Once the seal is removed the glass will shift. Set the rubber seal aside to re-install later. 7. Carefully remove the stationary glass. Two people will be required to remove the glass. Make sure the rubber blocks stay in the channel of the frame rail at the bottom of the glass. 8. Remove the bedside vertical frame rail. Be sure not to hit the ceiling with the frame rail. Find the center of the horizontal mark that was placed on the Corian at the top of the frame rail. Lightly make a vertical mark on the center of the horizontal mark. The center point of the horizontal line will give the location to add screws that will be centered under the frame rail down the wall. BEDSIDE WALL MOUNTING 9. Measure down 2” from the center mark placed on the Corian at the top of the frame rail. Predrill a hole using a 1/8” drill bit through the solid surface, foam, and blocking. Do not go through the blocking on the support wall, make sure to use a drill stop. Do not use pre-existing screw holes. Make sure new drilled holes and screws will go under the frame rail. 10. Drill the second hole where roughly the middle of the decorative tile would be, under the existing screw for the frame rail. Remember to follow the center of the horizontal line down the shower wall to verify the hole will be under the frame rail. Predrill a hole using 1/8” drill bit through the solid surface, foam, and blocking. Do not go through the blocking on the support wall, make sure to use a drill stop. Do not use pre-existing screw holes. 11. Drill a third hole in the middle of the first and second screw holes under the existing screw for the frame rail. Remember to follow the center of the horizontal line down the shower wall to verify the hole will be under the frame rail. Predrill a hole using 1/8” drill bit through the solid surface, foam, and blocking. Do not go through the blocking of the support wall, make sure to use a drill stop. Do not use pre-existing screw holes. 12. Once the 1/8” holes have been predrilled, use 1/4” drill bit and redrill the holes going through the solid surface only. 13. Hold screw up against the wall and shower wall to make sure the screw is not over 1” out from the Corian to make sure it will not go through the wall. 14. Use 3” screws to secure the shower solid surface to the supporting wall. 15. Add sealant to the screws. 16. Replace the frame rail. 17. Make sure the frame rail is over the top of the new screws. Make sure to add sealant to the screws for the frame rail. 18. Carefully replace the stationary glass. Make sure the rubber blocks are in the bottom channel of the frame rail that the glass will sit on. 19. Replace the top rail on the shower. Add the screws on the top of the frame rail on the bedroom side first, then the center. 20. Replace the door, add the screw on the top of the frame rail above the door. Make sure all screws on the top rail are tight. 21. Replace the rubber seal around the inside of the frame rail and the stationary glass. 22. Replace the sealant on the outside of the vertical shower frame rails. 23. Make sure there is not a gap between the shower and the wall. Page 9 24. Water test the shower to make sure there are no leaks. TOOLS: DRILL/DRIVER DRILL STOP 1/8” DRILL BIT 1/4” DRILL BIT 1/4” RATCHETING WRENCH WITH PHILLIPS BIT SUPPLIES: CAULK QTY 4: 3” STAINLESS STEEL FLAT HEAD SCREWS QTY 1: DECORATIVE POLISHED STAINLESS STEEL 18MM SCREW COVER (SOURCED LOCALLY OR THROUGH AMAZON USING KEYWORDS AS SEEN BELOW) WARRANTY LABOR ALLOWANCE: Upgrade 230308REV Shower Enclosure 6312 11 Inspected/Not Defective 6312 12 Inspected/Defective/Repaired .25 HR Prior Authorization Required 2 HR Prior Authorization Required Page 10 CAUTION DISCOVERY LXE MODEL: 44S PROCEDURE: USE A DRILL STOP WHEN DRILLING TO ENSURE THE PROPER HOLE DEPTH. 1. Lightly make a horizontal mark across the Corian at the top of the frame rails on both sides of the shower. 2. Carefully remove the sealant on the outside of the vertical shower frame rails. 3. Make sure the door and the stationary glass are supported. Remove the three screws from the top frame rail using 1/4” ratcheting wrench with a Phillips bit. Remove the top rail. 4. Carefully remove the shower door. Two people will be needed to remove the door. 5. Carefully remove the rubber seal around the inside of the shower between the glass and the frame rail. Make sure to hold the stationary glass. Once the seal is removed the glass will shift. Set the rubber seal aside to re-install later. 6. Carefully remove the stationary glass. Two people will be required to remove the glass. Make sure the rubber blocks stay in the channel of the frame rail at the bottom of the glass. 7. Remove the vertical frame rails on both wall sides that held the glass in place. Be careful not to hit the ceiling when removing the frame rails. 8. Find the center of the horizontal mark that was placed on the Corian at the top of both frame rails. Lightly make a vertical mark on the center of the horizontal mark. The center point of the horizontal line will give the location to add screws that will be centered under the frame rail down the wall. INTERIOR BEDROOM WALL MOUNTING 9. Measure up 21” from the top of the shower base. Follow the center of the horizontal mark placed at the top of the frame rail to assure it is centered under the frame rail. Page 11 CAUTION USE A DRILL STOP WHEN DRILLING TO ENSURE THE PROPER HOLE DEPTH. 10. Predrill a hole using a 1/8” drill bit through the solid surface, foam, and blocking. Do not go through the blocking on the support wall, make sure to use a drill stop. Do not use preexisting screw holes. Make sure the new drilled holes will be centered under the frame rail. 11. Drill a second hole 49” up from the top of the shower base. Follow the center of the horizontal mark placed at the top of the frame rail to assure it is centered under the frame rail. 12. Once the 1/8” holes have been predrilled, use 1/4” drill bit and redrill the holes going through the solid surface only. 13. Hold screw up against wall & shower wall to make sure screw is not over 1” out from the Corian to be sure it will not go through the the support wall. 14. Use 3” screws to secure the shower solid surface to the supporting wall. When adding the screws squeeze the shower and the door frame together. Make sure the screw does not go through the wall in the bedroom, make sure to use a drill stop. Page 12 CAUTION USE A DRILL STOP WHEN DRILLING TO ENSURE THE PROPER HOLE DEPTH. INTERIOR REAR TOILET WALL MOUNTING 15. Measure up 20 1/2” from the top of the shower base. Follow the center of the horizontal mark placed at the top of the frame rail to assure it is centered under the frame rail. 16. Predrill a hole using a 1/8” drill bit through the solid surface, foam, and blocking. Do not go through the blocking on the support wall, make sure to use a drill stop. Do not use preexisting screw holes. Make sure the new drilled holes will go under the frame rail. 17. Measure up 49 1/2” from the top of the shower base. Follow the center of the horizontal mark placed at the top of the frame rail to assure it is centered under the frame rail. Page 13 CAUTION USE A DRILL STOP WHEN DRILLING TO ENSURE THE PROPER HOLE DEPTH. 18. Predrill a hole using a 1/8” drill bit through the solid surface, foam, and blocking. Do not go through the blocking on the support wall, make sure to use a drill stop. Do not use preexisting screw holes. Make sure the new drilled holes will go under the frame rail. 19. Once the 1/8” holes have been predrilled, use 1/4” drill bit and redrill the holes going through the solid surface only. 20. Hold screw up against wall and shower wall to make sure screw is not over 1” out from the Corian to be sure it will not go through the wall. 21. Use 4 1/2” screws to secure the shower solid surface to the supporting wall. 22. Add sealant to the screws. 23. Replace the frame rails, make sure the rail is over the top of the new screws. Make sure to add sealant to the screws for the frame rail. 24. Carefully replace the stationary glass. Make sure the rubber blocks are in the bottom channel of the frame rail that the glass will sit on. 25. Replace the top rail on the shower. Add the screw at the rear toilet side first, then the center frame rail. 26. Replace the door, add the screw on the top of the frame rail on the bedroom side. Make sure the top frame rail screws are tight. 27. Replace the rubber seal around the inside of the shower and the stationary glass. 28. Replace the sealant on the outside of the vertical shower frame rails. 29. Make sure there is not a gap between the shower and the wall on either side. 30. Water test the shower to make sure there are no leaks. TOOLS: DRILL/DRIVER DRILL STOP 1/8” DRILL BIT 1/4” DRILL BIT 1/4” RATCHETING WRENCH WITH PHILLIPS BIT SUPPLIES: CAULK QTY 2: 3” SCREWS QTY 2: 4 1/2” SCREWS WARRANTY LABOR ALLOWANCE: Upgrade 230308REV Shower Enclosure 6312 11 Inspected/Not Defective 6312 12 Inspected/Defective/Repaired .25 HR Prior Authorization Required 2 HR Prior Authorization Required Page 14 Recall 230308REV Affected Unit Serial Numbers Model Year 2022 Fleetwood Discovery LXE REV Unit Identification # Chassis VIN # 724BN4438675 724BN4438704 724GN4438844 724GN4438865 724SN4438712 724BN4438749 724GN4438789 724BN4438794 724BN4438888 724GN4438848 724BN4438850 724BN4438790 724SN4438784 724BN4438897 724BN4438930 724BN4438960 724BN4438965 724BN4438967 724GN4438971 4UZFCGFE0PCUD8272 4UZFCGFE0PCUG4919 4UZACGFE3PCUE6666 4UZACGFE9PCUF3346 4UZFCGFE9PCUG4921 4UZFCGFE5PCUG4916 4UZACGFEXPCUE6664 4UZFCGFE0PCUG4922 4UZFCGFE4PCUG4924 4UZACGFE5PCUE6667 4UZFCGFE9PCUG4918 4UZFCGFE7PCUG4920 4UZFCGFE7PCUG4917 4UZFCGFE7PCUG7221 4UZFCGFE9PCUG7222 4UZFCGFE1PCUG9322 4UZFCGFE2PCUG4923 4UZFCGFEXPCUG9321 4UZACGFE6PCUG7219 Model Year 2022 Holiday Rambler Armada REV Unit Identification # Chassis VIN # 638LN4438700 4UZFCGFE2PCUD8273 Model Year 2023 Fleetwood Discovery LXE REV Unit Identification # Chassis VIN # 724BP4439000 724BP4439051 724SP4439081 724BP4439079 724SP4439142 4UZFCGFE6PCUG7212 4UZFCGFE7PCUG9325 4UZFCGFE5PCUG9324 4UZFCGFE4PCUH0738 4UZFCGFE1PCUH6934 Model Year 2023 Fleetwood Discovery LXE REV Unit Identification # Chassis VIN # 724SP4439058 724GP4439059 724BP4439117 724GP4439194 724BP4439139 724SP4439163 724SP4439167 724BP4439222 724BP4439259 724GP4439262 724BP4439284 724BP4439315 724SP4439317 724BP4439375 724SP4439263 724SP4439441 724SP4439444 724BP4439411 724BP4439483 724GP4439448 724BP4439523 724SP4439450 724SP4439668 724SP4439555 724SP4439674 724BP4439594 724BP4439592 724GP4439669 724SP4439564 724BP4439700 724BP4439726 724BP4439760 4UZFCGFE6PCUH0739 4UZACGFE9PCUH1572 4UZFCGFE7PCUH6937 4UZACGFEXPCUK4118 4UZFCGFE5PCUH6936 4UZFCGFEXPCUH9847 4UZFCGFE3PCUH6935 4UZFCGFE3PCUH9849 4UZFCGFE9PCUJ5058 4UZACGFE8PCUK4120 4UZFCGFEXPCUK4111 4UZFCGFE1PCUL0511 4UZFCGFE9PCUL0515 4UZFCGFE7PCUK9105 4UZFCGFE7PCUL0514 4UZFCGFE2PCUH0740 4UZFCGFE3PCUL0512 4UZFCGFE5PCUL0513 4UZFCGFE4PCUL6173 4UZACGFE9PCUL7717 4UZFCGFE8PCUL6175 4UZFCGFE0PCUL6171 4UZFCGFE1PCUM2349 4UZFCGFE2PCUL7709 4UZFCGFE9PCUL6198 4UZFCGFE7PCUL6197 4UZFCGFE5PCUL6196 4UZACGFEXPCUM2358 4UZFCGFE3PCUL6195 4UZFCGFE7PCUM5594 4UZFCGFE2PCUM5597 4UZFCGFE9PCUM5595 771TG4420945 4UZFCGCY5GCHE6832 771AG442100 1 4UZACGCY6GCHH0549 771GG442100 3 4UZFCGCYXGCHF2996 771TG442100 5 4UZFCGCY1GCHF2997 771GG442104 4UZFCGCY7GCHE6833 Page 15 Recall 230308REV Affected Unit Serial Numbers Model Year 2023 Holiday Rambler Armada REV Unit Identification # Chassis VIN # 638BP4438995 638BP4439047 638LP4439140 638BP4439171 638BP4439112 638BP4439119 638LP4439220 638BP4439218 638BP4439252 638BP4439288 638LP4439290 638LP4439380 638LP4439496 638LP4439479 638LP4439626 638BP4439526 638LP4439720 4UZFCGFE8PCUG7213 4UZFCGFE3PCUG9323 4UZFCGFEXPCUH6933 4UZFCGFE4PCUH3512 4UZFCGFE8PCUH3514 4UZFCGFE6PCUH3513 4UZFCGFE1PCUH9848 4UZFCGFEXPCUH3515 4UZFCGFE7PCUK1764 4UZFCGFE0PCUJ5059 4UZFCGFE1PCUK4112 4UZFCGFE9PCUK9106 4UZFCGFE6PCUL6174 4UZFCGFE2PCUL6172 4UZFCGFEXPCUM2348 4UZFCGFE0PCUL7708 4UZFCGFE1PCUM0374 pg. 16