PIT5387N
Service Bulletin Details
Public Details for: PIT5387N
This preliminary information communication provides information to the technician how to repair vehicles that instrument panel cluster, radio, and heater-vent-air conditioning display blanks out, bluetooth phone or pandora connection droppe
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Models from 2021
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2021 CHEVROLET SILVERADO 2500 |
2021 CHEVROLET SILVERADO 3500 |
2021 GMC SIERRA 1500 |
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2021 GMC SIERRA 3500 |
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2020 CHEVROLET SILVERADO 2500 |
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2020 GMC SIERRA 2500 |
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Models from 2014
2014 CHEVROLET SILVERADO 1500 |
2014 GMC SIERRA 1500 |
Bulletin No.: PIT5387N Published date: 04/17/2023 Preliminary Information PIT5387N Snow Plow Generator Harness Installation / Radio HVAC IPC Blank out When Operating a Snow Plow Product Investigation Review Required Models Brand: Model: Model Years: VIN: from to Engine: Transmissions: Chevrolet Silverado 1500 2014 All All All All Chevrolet Silverado 2015 - 2024 All All All All GMC Sierra 1500 2014 All All All All GMC Sierra 2015 - 2024 All All All All With Snow Plow Prep Package (RPO VYU) Supersession Statement This PI was superseded to update the warranty section. Please discard PIT5387M. Condition / Concern Some owners may experience any of the following: IPC cluster/radio/HVAC display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. A snow plow places very high electrical loads on a truck's charging system when it is being operated (during plow movement). It demands the highest load (as high as 200 amps) when it is raised up completely or turned to either left or right maximum angle. As this load is turned on and off, the truck's charging system has to react within a faction of a second to either increase or decrease its output to meet the plow's requirements. There is no way for the truck's charging system to know when the driver is going to operate the snow plow, and in some cases, when the load is suddenly turned off, the charging system may momentarily over-charge for a fraction of a second. If this happens it can cause the various complaints listed above. Recommendations / Instructions To correct this condition install the snow plow generator jumper harness. For 2019 (new body style) to 2024 trucks, please reference the latest version of GM Upfitter Integration Bulletin 161 for additional information and installation instructions. For 2014 to 2019 (old body style) trucks, please reference the latest version of GM Upfitter Integration Bulletin 124 for additional information and installation instructions. To view these bulletins, access http://www.gmupfitter.com/, select the "TECHNICAL BULLETINS" tab followed by "Show all bulletins". For any questions regarding these upfitter bulletins, please contact GM Upfitter. Warranty Information This unique labor operation is a one time use and does not expire with the base warranty. Labor Operation 0580178* Description Install Generator/Snow Plow Harness Labor Time 1.2 Hr. * This is a unique labor operation for bulletin use only. Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. Additional SI Keywords 15208 © 2023 General Motors. All Rights Reserved.