Dealer 93R5

AUDI DEALER COMMUNICATION
Repair Available – Update 93R5 / Retrofitting Connector Housing Cap – (NVLW)
This notice is for: 
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Date:
Issue:
Repair:
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Service Manager
Parts Manager
Service Advisor
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Warranty Administrator
Technicians
May 04, 2023
On Audi e-tron GT / RS e-tron GT vehicles manufactured within a specific period, water
may enter the high-voltage connector housing due to a production irregularity.
•
REPAIR AVAILABLE – May 05, 2023
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Install a connector housing cap
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Repair instructions available in ELSA/ServiceNet
•
Check daily campaign open inventory report or OMD for affected vehicles in
inventory
Repair every affected inventory vehicle before delivery to consumers.
•
Affected Vehicles
Dealer Principal
General Manager
Sales Managers
Country
USA
CAN
Beginning
Model
Year
2022
2022
Ending
Model
Year
2023
2023
Vehicle
Vehicle
Count
E-TRON GT
E-TRON GT
4,605
546
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen
in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign
inquiry & verification source.
Parts Department:
Parts will be managed by Free Order. Dealers will be sent an initial allocation prior to
customer notification. If no initial allocation was received, please reference the Repair
Projection Tool to view your potential VIN population.
Notes:
Consistent with general Audi corporate policy governing Updates, Audi is not notifying
consumers. (Updates differ from recalls and service actions; consumers are notified in
writing of recalls and service actions.) Each vehicle should be completed when it is in to
the dealer for maintenance or any other service visit. Dealer stock vehicles cannot,
however, be delivered to consumers until the Update is completed.
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
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