TB571602

Service Bulletin Details

Public Details for: TB571602

Front door locks hard to release.


- 2015 - 2014 - 2013 - 2012 - 2011 -

Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Jetta (A6)
2011 – 2014
All
All
All
All
Jetta (A6)
2015
All
All
AJ_FM200001
AJ_FM219981
Jetta (A6)
2015
All
All
AJ_FM350001
AJ_FM354021
Golf/GTI (A7)
2015
All
All
AU_FM000001
AU_FM032085
Beetle
2012 – 2014
All
All
All
All
Beetle
2015
All
All
AT_FM600001
AT_FM619716
Beetle
Convertible
2013 - 2014
All
All
All
All
Beetle
Convertible
2015
All
All
AT_FM800001
AT_FM804950
Passat NMS
2012 – 2014
All
All
All
All
Passat NMS
2015
All
All
A3_FC000001
A3_FC025559
Condition
57 16 02 February 2, 2016 2038202 Supersedes Technical Bulletin V571404 dated November 5, 2014 to include
Door Lock Front Replaced labor operation.
Front Door Locks Hard to Release
Customer may comment that the front door is hard to open with exterior handle.
Technical Background
The front door lock operation is affected by various climate or temperature conditions and as a result may require
increased effort to release.
Production Solution
Improved front door locks.
Page 1 of 6
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Service
For concerns of front door lock hard to release from the outside door handle, or the outside handle binds, verify
the customer’s concern. If the concern can be duplicated, replace the affected door lock to correct the concern.
See repair manual group 57 Front Doors, Central Locking System in ELSA. DO NOT attempt to correct this
concern by performing the following repairs:
 Adjusting or replacing the door striker (The striker should ONLY be replaced if there are physical defects)
 Adjusting the mounting position of the door lock to the door.

Lubricating the door latch, striker, bow or the Bowden cable(s).
Note:
When verifying the customer’s concern described in this bulletin, please note that the condition may not
be present if the vehicle is not exposed to the same climate/temperature conditions at which the
customer experienced the concern.
Before replacing the door lock, perform visual inspection of the door handle to verify normal operation.
When the door panel is removed to replace the door lock, verify normal operation of the bow and Bowden
cables. These components can also contribute to or cause the concerns described in this bulletin.
Page 2 of 6
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
Jetta (A6)
2011 - 2014
All
All
All
All
Jetta (A6)
2015
All
All
AJ_FM200001
AJ_FM219981
Jetta (A6)
2015
All
All
AJ_FM350001
AJ_FM354021
Golf/GTI (A7)
2015
All
All
AU_FM000001
AU_FM032085
Beetle
2012 - 2014
All
All
All
All
Beetle
2015
All
All
AT_FM600001
AT_FM619716
Beetle
Convertible
2013 – 2014
All
All
All
All
Beetle
Convertible
2015
All
All
AT_FM800001
AT_FM804950
SAGA Coding
Claim Type:
Use applicable Claim Type 1)
Service Number:
5717
Parts Manufacturer:
Damage
Code
0017
HST
Damage Location
(Depends on Service
No.)
--
Use applicable when
indicated in Elsa (L/R)
Jetta A6, Golf/GTI A7, Beetle,
Beetle Convertible
3ME 2)
Jetta A6
Labor Operation 3) : Door Lock Front Replaced
57175550 = 10 TU
Page 3 of 6
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Labor Operation 3) : Remove and Install Front Door
Lock
57171950 = 30 TU
Labor Operation 3) : Remove and Install Bowden
Cables
57191950 = 10 TU
Labor Operation 3) : Remove and Install Front Door
Trim Panel
70591900 = 40 TU
Golf/GTI A7, Beetle, Beetle Convertible
Labor Operation 3) : Door Lock Front Replaced
57175550 = 10 TU
Labor Operation 3) : Remove and Install Front Door
Lock
57171950 = 20 TU
Labor Operation 3) : Remove and Install Bowden
Cables
57191950 = 10 TU
Labor Operation 3) : Remove and Install Front Door
Trim Panel
70591900 = 40 TU
Causal Part:
5K1 837 ***
Diagnostic Time 4)
GFF Time expenditure
01500000 = 00 TU max.
Road Test
01210002 = 00 TU
01210004 = 00 TU
Technical Diagnosis
01320000 = 20 TU max.
NO
NO
YES
Claim Comment: Input “As per Technical Bulletin 2038202” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policy Procedures Manual.
Page 4 of 6
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
Passat
2012 – 2014
All
All
All
All
Passat
2015
All
All
AT_FM800001
AT_FM804950
SAGA Coding
Claim Type:
Use applicable Claim Type 1)
Service Number:
5717
Damage
Code
HST
Damage Location
(Depends on Service No.)
--
Use applicable when
indicated in Elsa (L/R)
0017
Parts Manufacturer:
Passat
Labor Operation 3) : Door Lock Front Replaced
57175550 = 10 TU
Labor Operation 3) : Remove and Install Front door
Latch
57171950 = 30 TU
Labor Operation 3) : Remove and Install Bowden
Cables
57191999 = 10 TU
Labor Operation 3) : Remove and Install Front door
trim panel
70591900 = 40 TU
Causal Part:
5K1 837 ***
WWO 2)
Diagnostic Time 4)
GFF Time expenditure
01500000 = 00 TU max.
Road Test
01210002 = 00 TU
01210004 = 00 TU
Technical Diagnosis
01320000 = 20 TU max.
NO
NO
YES
Claim Comment: Input “As per Technical Bulletin 2038202” in comment section of Warranty Claim.
Page 5 of 6
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policy Procedures Manual.
Required Parts and Tools
See ETKA for proper vehicle door lock application.
Tool Description
Tool No:
Bone Tool
3409
Torque Wrench
VAG 1331
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 6 of 6
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.


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