TB911515

Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Golf, GTI, Golf
Sportwagen,
Golf R, eGolf
2016
All
All
All
All
Condition
91 15 15 December 18, 2015 2042718
MIB2 MQB Discover Media and MIB2 MQB Composition Media
* (Composition Media for eGolf ONLY)
Note:
For Golf, GTI, and Golf Sportwagen, this bulletin only applies to vehicles with PR code(s) 7UF.
For Golf R and eGolf, this bulletin applies to all vehicles EXCEPT vehicles with PR code 7UG.
In addition to the symptoms listed below, this programming update proactively improves various other radio
characteristics.
The customer may complain of one or more of the following symptoms:
Infotainment system freezes or reboots
Infotainment system turns off at random
Navigation system malfunctions or is inoperative
Navigation announcements speak in German
Adjustment of subwoofer settings sporadically unavailable in setup menu
Sirius radio issues
Compass display in instrument cluster is erratic or malfunctions
Crackling or static noise from speakers
Automatic clock update for Daylight Savings Time malfunctions
Abnormal sound output and/or delayed sound output from speakers
Android Auto malfunctions or is inoperative
Technical Background
This procedure resolves the concern(s) specified above by updating the MIB2 MQB infotainment system software
to the latest level 0245.
Page 1 of 5
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Production Solution
Not applicable.
Service
Software Update Procedure
Note:
This Technical Bulletin must be read in its entirety before attempting the software update.
 Connect Midtronics InCharge 940 (INC 940) or GRX3000VAS Tester/Charger to the vehicle’s battery.
 Switch the ignition to the ON position.
 Switch ON the radio.
 Check the Software Version by pressing and holding the “Menu” hard key button for 10 seconds to enter
“Service Mode”.
 Select “Software update/versions” on the touch
screen menu.
 If the current “Installed software MU version” is
lower than 0245, proceed with this Technical
Bulletin.
 If the current “Installed software MU version” is
greater than or equal to 0245, this work
procedure does not apply.
 Insert the applicable software update SD card into the 5F module SD card reader located in the glove box.
 Press “Update” on the touch screen menu.
Page 2 of 5
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
 Press “SD card” on the touch screen menu.
 Press “MST2_US_VW_ZR_P0245T (0245-2)” on the touch screen menu.
 Press “Start” on the touch screen menu.
 Press “Next” on the touch screen menu.
 This screen will be displayed once the update
process is complete.
 Press the back arrow key on the touch screen
menu.
 Press “Cancel” on the touch screen menu.
 It is not necessary connect the diagnostic tester.
 The update is now complete, remove the s/d card from the 5F module SD card reader and return the s/d card
to the original storage container.
Page 3 of 5
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
Golf, GTI, Golf
Sportwagen,
Golf R, eGolf
2016
All
All
All
All
SAGA Coding
Claim Type:
Use applicable Claim Type 1)
Service Number:
Damage
Code
9130
0039
Parts Manufacturer
HST
Damage Location
(Depends on Service No.)
--
Use applicable when
indicated in Elsa (L/R)
Golf, GTI, Golf Sportwagen, Golf
R, eGolf
Labor Operation 3) : Update programming
91302599 = 40 TU
Labor Operation 3) : Charge Battery
27068950 = 10 TU
Causal Part: Select Labor Operation
91302599
YD5 2)
Diagnostic Time 4)
GFF Time expenditure
01500000 = 00 TU max.
Road Test
01210002 = 00 TU
01210004 = 00 TU
Technical Diagnosis
01320000 = 00 TU max.
NO
NO
NO
Claim Comment: Input “As per Technical Bulletin 2042718” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
2)
Code per warranty vendor code policy.
Page 4 of 5
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
Required Parts and Tools
No Special Parts required.
Tool Description
Tool No:
Midtronics Battery Tester/Charger
InCharge 940 (INC-940)
Or
GRX3000VAS
SD Card: MY 2016 Golf, GTI, Golf Sportwagen, Golf
R, eGolf
SW0245TSUD
Additional copies of the SD card may be ordered from Volkswagen Technical Literature Ordering Center
at www.vw.techliterature.com.
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 5 of 5
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.