A4323702070154_1

Technical Service Bulletin
43 DRC Dynamic Ride Control - Shock absorber driving characteristics
43 23 70 2070154/1 May 4, 2023.
Model(s)
Year
RS 5, RS 5
Sportback
2019
2021 - 2023
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Condition
Customer states:
The customer complains about the vehicle’s driving characteristics (suspension too soft or too hard).
Workshop findings:
When checking the front shock absorbers, it is discovered that a shock absorber without part number index is
installed on one or both sides of the vehicle.
Technical Background
In ETKA, the part numbers 8W0.412.019 / 020 (without index) were shown for the Audi RS5 over a specific period
of time.
For the RS5, the correct front shock absorbers should have a part number index (Example: 8W0.412.019.B /
020.B).
Production Solution
From December 2022 onwards.
Service
1. Please check the part numbers of the front shock absorbers.
2. If one of the two shock absorbers does not have a part number index, replace both front shock absorbers
according to the repair manual.
Warranty
Claim Type
• 110 Up to 48 Months/50,000 Miles.
Page 1 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
• G10 for CPO Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
4090
Damage Code:
0012
Labor Operations:
Replace 2 front shock absorbers
4331 565X
See SRT
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 80
TU)
Road test prior to the service procedure
0121 0002
10 TU
Road test after the service procedure
0121 0004
10 TU
Claim Comment:
As per TSB 2070154/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
See ETKA
Front shock absorber
02
Additional Information
All parts and service references provided in this TSB (2070154) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
Page 2 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.