TJ36139.13.0

Volvo Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
Complimentary Upgrade; OTA Updates not Available
TJ 36139.13.0
Issuer (Dept.)
Issue Date
Status Date
Technical Service
4/5/23
4/12/23
Car Market
Partner
Function Group
United States and Canada 3 US 7510 Volvo Car USA 3018
Function Description
Page
Software
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Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
*Title changed.
This journal only applies to a vehicle with an Android based Infotainment system (iCup).
This TJ is ONLY applicable for vehicles marked with the complimentary upgrade, e.i. “C000XX –
Compl.Upgrade TJ 36139”, please follow instructions under “Service”.
Complimentary upgrade
For those vehicles identified by Volvo Cars centrally, as not suitable for OTA, the complimentary
upgrade is necessary to have the baseline software in these vehicles up to date. This will ensure
OTA availability in the future and meet customer expectations.
For the customer to be able to get OTA updates the vehicle must have the correct software status.
If this is not the case, Volvo Cars will, as a precaution, not deploy OTA to these vehicles.
For these vehicles, a VIDA update is seen as the safer option since a workshop technician will be
able to resolve any potential issues that might occur during the software installation.
This complimentary upgrade is not released due to any other customer quality issues and only
concerns Volvo vehicles.
These vehicles are identified and marked with a complementary upgrade at every OTA deployment
window approx. 7 times a year.
OTA = Over The Air software update
CSC Customer Symptom Codes
Code
Description
1C
Service/repair/Administrative and Factory scheduled maintenance
3L
Technician information/Repair information/Not for warranty use
DTC Diagnostic Trouble Codes
Technical Journal 36139.13.0
Vehicle Type
Type
Eng
Eng
Sales
Desc
Body
Gear
Steer
Model Year
Plant
Chassis range
Struc Week
Range
224
2023-9999
-
202222-999952
225
2023-9999
-
202222-999952
227
2023-9999
-
202222-999952
235
2022-9999
-
202122-999952
236
2022-9999
-
202122-999952
238
2022-9999
-
202122-999952
246
2022-9999
-
202122-999952
256
2023-9999
-
202222-999952
536
2023-9999
-
202222-999952
539
2022-9999
-
202139-999952
SERVICE:
Perform a Total Upgrade.
If the Total Upgrade cannot be performed, continue with normal fault tracing.
Warranty claim info:
Note that the TJ number must be stated in repair order text.
To get a warranty claim accepted for a job described in this TJ, please use following data:
VST Op number: 36004-2, CSC 52, Cause Code 97.
Car Type
Software Part Number
XC40/C40:.................31676056
S90L:...........................31472405
S/V/90/CC:................31654144
XC60/XC90:...............31483292
S/V/60/CC:................31493704
Note
For markets with Service 2.0: If the car is scheduled for maintenance service, a Service 2.0 upgrade
shall be performed.
Do not claim Complimentary Upgrade if Service 2.0 is performed.
M-marking (Manually performed) of cars performed at Service 2.0 will be handled centrally.
VST Operation Number
VST Operation Number
Description
36004-2
Software control module downloading
VEHICLE REPORT:
N/A
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