A9323112068491_3
Service Bulletin Details
Public Details for: A9323112068491_3
This bulletin provides an svm update for when the red battery symbol appears in the instrument cluster with the message "electrical system: fault. Safely stop vehicle; the warning lamp is gone after the vehicle has been turned off and then
Models from 2022
2022 AUDI A7 PHEV |
2022 AUDI Q5 PHEV |
Models from 2021
2021 AUDI A7 PHEV |
2021 AUDI Q5 PHEV |
Models from 2020
2020 AUDI Q5 PHEV |
Technical Service Bulletin 93 Red battery symbol, DTC P0B1300, P33F000, or U059B00 is stored in the hybrid battery management module 93 23 11 2068491/3 May 22, 2023. Supersedes Technical Service Bulletin Group 93 number 23-08 dated May 19, 2023, for reasons listed below. Model(s) Year A7 e quattro 2021 – 2022 Q5 e quattro 2020 – 2022 VIN Range Vehicle-Specific Equipment All Not Applicable Condition REVISION HISTORY Revision Date Purpose 3 - Revised Service (Updated SVM Table) 2 05/19/2023 Revised Service (Added software update for A7 and MY 2020 and 2021 Q5) Revised Header (Added A7 and MY 2020 and 2021 Q5) 1 11/08/2022 Initial publication Customer states: • In the instrument cluster, the red battery symbol is shown with the text “Electrical system: fault. Safely stop vehicle” (Figure 1). • After switching the ignition off and then on again, the warning lamp is off and the vehicle works again. Figure 1. Red battery symbol. Workshop findings: The following DTC is stored in the hybrid battery management module, J840 (address word 008C): • DTC P0B1300 (Hybrid/HV battery current measurement sender 1/2 variation) with symptom code 14348. This TSB applies if one of the following DTC Combinations is logged in the hybrid battery management module, J840 (address word 008C): DTC Description DTC #2 P0B1300 Only entry in 008C none Page 1 of 4 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin P0B1300 In combination with P33F000 P0B1300 In combination with U059B00 The TSB does not apply if other DTCs in addition to the above combinations are logged in the hybrid battery management module, J840 (address word 008C). In this case, continue diagnosis outside of the TSB. Note: According to Guided Fault Finding, the switching unit for high-voltage battery should be replaced. However, replacing the part will not solve the problem. Technical Background There are certain issues with the internal communication between the switching unit electronics and the power/voltage sensor. Production Solution Not Applicable Service This TSB replaces Pending Service Solution (PSS) 2062211: PSS 93 Red battery symbol, DTC P0B1300 is stored in the hybrid battery management module. If the above condition applies to the vehicle the Hybrid Battery Management software part number and version must be checked. Using ODIS identify the hybrid battery regulation control module (J840) address word 008C (Figure 2). • If the software part number is 4M4915233G with version 0371 perform SVM update Option 1 below. • If the software part number is not 4M4915233G with version 0371 perform SVM update Option 2 below. Figure 2. Hybrid Battery Management software and version Page 2 of 4 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin SVM Update Option 1 Instructions 1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions. 2. Update the Hybrid Battery Management control unit (J840) using the SVM action code as listed in the table below, if necessary: Note: To prevent the high-voltage battery from charging during the software update, the high-voltage charging cable on vehicles with high-voltage components must be unplugged BEFORE the SVM code is entered. Charging the highvoltage battery during a software update can cause damage to the high-voltage components. Model Q5 TFSIe Old Software Part Number 4M4915233G Old Software Version New Software Part Number 0371 4M4915233K New Software Version SVM Code Input (or higher) 0373 8CA009 SVM Update Option 2 Instructions wOR Note: For this repair option two SVM codes will need to be run and they must be in the order provided below: 1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions. 2. Update the Hybrid Battery Management control unit (J840), the Battery Junction Box (SX6) and the Cell Module Control units (CMC) using the SVM action code as listed in the table below, if necessary: Note: To prevent the high-voltage battery from charging during the software update, the high-voltage charging cable on vehicles with high-voltage components must be unplugged BEFORE the SVM code is entered. Charging the highvoltage battery during a software update can cause damage to the high-voltage components. Model Q5 TFSIe A7 TFSIe Old Software Old Part Number Software Version 4M0915233R 0273 0274 New Software Part Number New Software SVM Code Input Version (or higher) 4M0915233AE 0278 4K0915233 0275 4K0915233A 0278 4M4915233B 0371 4M4915233J 0373 8CA011 + 8CA011KONF Page 3 of 4 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9327 Damage Code: 0040 Labor Operations: Software Update 0151 0000 Time stated on diagnostic protocol (Max 80 TU) Diagnostic Time: GFF No allowance 0 TU Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU Claim Comment: As per TSB 2068491/3 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information All part and service references provided in this TSB (2068491) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 4 of 4 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.