30-001-23
Service Bulletin Details
Public Details for: 30-001-23
Some customers may complain that the quick charging does not start or stops immediately when using specific charging points. This may caused by the onboard charger not being compatible with some brand chargers. Note: for reference, ??A?A?Ev
Models from 2023
2023 MAZDA MX-30 |
Models from 2022
2022 MAZDA MX-30 |
BULLETIN NOTES APPLICABLE MODEL(S)/VINS 2022-2023 MX-30 with VINS lower than JM1DR**B***200548 (produced before February 24, 2023) DESCRIPTION Some customers may complain that the quick charging does not start or stops immediately when using specific charging points. This may caused by the onboard charger not being compatible with some brand chargers. NOTE: For reference, “EVTronic," and "Alpitronic” brands are reported as the inapplicable type of DC charger at this moment. To eliminate this concern, the control software of the onboard charger has been modified. Customers having this concern should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE 1. Verify customer concern. 2. Reprogram the OBC with the Mazda Modular Diagnostic System (M-MDS), using the Mazda Diagnostic And Repair Software (MDARS). Refer to MDARS ECU Reprogramming Procedure. • If the current calibration file name in the ECU FILENAME screen is the same as shown in the Calibration Files Information or with a later suffix, reprogramming is not necessary. 3. Clear the DTC, turn the ignition off, and get out of the vehicle. 4. Close and lock the door. 5. Wait for at least ten minutes. 6. Verify the repair by starting the engine and making sure the Check Engine light is OFF and no abnormal warning lights are ON. NOTE: If any DTC should remain after performing a DTC erase, diagnose the DTC according to the instructions on MGSS. CALIBRATION FIle Name DN4J-30WF2-K Page 1 of 2 05/05/2023 10:18 AM tlawrenc WARRANTY INFORMATION NOTE: • This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair. • This repair will be covered under Mazda’s Powertrain Limited Warranty term. • Additional diagnostic time cannot be claimed for this repair. Warranty Type A Symptom Code 20 Damage Code 9W Part Number Main Cause Quantity Operation Number / Labor Hours: 5555-30-51X 0 XXWBWXFX / 0.3 Hrs Page 2 of 2 05/05/2023 10:18 AM tlawrenc