22L07

Service Bulletin Details

Public Details for: 22L07

Certain 2022 model year bronco sport big bend vehicles led fog lamps monroney label (window sticker) mismatch- owner letter


- 2022 -

Stacy L. Balzer
Operating Director
Service Engineering Operations
Ford Customer Service Division
Ford Motor Company
P. O. Box 1904
Dearborn, Michigan 48121
April 14, 2023
TO:
All U.S. Ford and Lincoln Dealers
SUBJECT:
Special Field Action 22L07
Certain 2022 Model Year Bronco Sport Big Bend vehicles
LED Fog Lamps Monroney Label (Window Sticker) Mismatch
PROGRAM TERMS
This program will be in effect through April 30, 2024. There is no mileage limit for this program.
AFFECTED VEHICLES
Vehicle
Bronco Sport
Big Bend
Model Year
Assembly Plant
Build Dates
2022
Hermosillo
10-Jun-2021 through 19-Jan-2022
U.S. Population of affected vehicles is 1623. Affected vehicles are identified in OASIS and FSA VIN
Lists.
REASON FOR THIS ACTION
In all of the affected vehicles, customers paid for Light Emitting Diode (LED) fog lamps and the
Monroney Label (window sticker) list LED fog lamps as “Standard Equipment”. However, the vehicles
are not equipped with LED fog lamps, and they cannot be retrofitted. “LED Fog Lamps Delete” should
have been listed on the Monroney Label (window sticker) under the Optional Equipment/Other section
as a credit of $500.00.
SERVICE ACTION
Customers that are the original owners of sold units will receive financial compensation for the deleted
LED fog lamps option. Eligible owners will receive information about their reimbursement plan through
their Owner Letter. No service action is required by the dealership.
OWNER NOTIFICATION MAILING SCHEDULE
Owner Letters are being mailed the week of May 1, 2023. Dealers should refer original owners to their
Owner Letter and the Ford Ownership Care Web-Site: https://fordownershipcare.com/. If there are any
additional concerns, contact the SSSC for any vehicles that arrive at your dealerships regarding this
FSA.
EXPIRATION DATE
This program has an expiration date of April 30, 2024.
ATTACHMENTS
Attachment I:
Administrative Information
Attachment II:
Labor Allowances and Parts Requirements
Owner Notification Letter
” Copyright 2023 Ford Motor Company
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.
Sincerely,
Stacy L. Balzer
” Copyright 2023 Ford Motor Company
ATTACHMENT I
Page 1 of 1
Special Field Action 22L07
Certain 2022 Model Year Bronco Sport Big Bend Vehicles
Fog Lamps Monroney Label Mismatch
OASIS ACTIVATION
OASIS will be activated on April 14, 2023.
FSA VIN LISTS ACTIVATION
FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on April 14, 2023.
Owner names and addresses will be available by May 1, 2023.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle
registration records. The use of such motor vehicle registration data for any purpose other than in
connection with this program is a violation of law in several states, provinces, and countries.
Accordingly, you must limit the use of this listing to the follow-up necessary to complete this service
action.
SOLD VEHICLES
Customers that are the original owners of sold units will receive financial compensation for the deleted
LED fog lamps option. Eligible owners will receive information about their reimbursement plan through
their Owner Letter.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this Field Service Action provided the
customer is the original owner.
” Copyright 2023 Ford Motor Company
ATTACHMENT II
Page 1 of 1
Special Field Action 22L07
Certain 2022 Model Year Bronco Sport Big Bend Vehicles
Fog Lamps Monroney Label Mismatch
LABOR ALLOWANCES
There are no Labor Operations. All vehicles are Sold.
PARTS REQUIREMENTS
Sold Vehicles: Replacement labels will not be provided for sold vehicles.
” Copyright 2023 Ford Motor Company
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