22L07
Service Bulletin Details
Public Details for: 22L07
Certain 2022 model year bronco sport big bend vehicles led fog lamps monroney label (window sticker) mismatch- owner letter
- 2022 -
Models from 2022
2022 FORD BRONCO SPORT |
Stacy L. Balzer Operating Director Service Engineering Operations Ford Customer Service Division Ford Motor Company P. O. Box 1904 Dearborn, Michigan 48121 April 14, 2023 TO: All U.S. Ford and Lincoln Dealers SUBJECT: Special Field Action 22L07 Certain 2022 Model Year Bronco Sport Big Bend vehicles LED Fog Lamps Monroney Label (Window Sticker) Mismatch PROGRAM TERMS This program will be in effect through April 30, 2024. There is no mileage limit for this program. AFFECTED VEHICLES Vehicle Bronco Sport Big Bend Model Year Assembly Plant Build Dates 2022 Hermosillo 10-Jun-2021 through 19-Jan-2022 U.S. Population of affected vehicles is 1623. Affected vehicles are identified in OASIS and FSA VIN Lists. REASON FOR THIS ACTION In all of the affected vehicles, customers paid for Light Emitting Diode (LED) fog lamps and the Monroney Label (window sticker) list LED fog lamps as “Standard Equipment”. However, the vehicles are not equipped with LED fog lamps, and they cannot be retrofitted. “LED Fog Lamps Delete” should have been listed on the Monroney Label (window sticker) under the Optional Equipment/Other section as a credit of $500.00. SERVICE ACTION Customers that are the original owners of sold units will receive financial compensation for the deleted LED fog lamps option. Eligible owners will receive information about their reimbursement plan through their Owner Letter. No service action is required by the dealership. OWNER NOTIFICATION MAILING SCHEDULE Owner Letters are being mailed the week of May 1, 2023. Dealers should refer original owners to their Owner Letter and the Ford Ownership Care Web-Site: https://fordownershipcare.com/. If there are any additional concerns, contact the SSSC for any vehicles that arrive at your dealerships regarding this FSA. EXPIRATION DATE This program has an expiration date of April 30, 2024. ATTACHMENTS Attachment I: Administrative Information Attachment II: Labor Allowances and Parts Requirements Owner Notification Letter Copyright 2023 Ford Motor Company QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, Stacy L. Balzer Copyright 2023 Ford Motor Company ATTACHMENT I Page 1 of 1 Special Field Action 22L07 Certain 2022 Model Year Bronco Sport Big Bend Vehicles Fog Lamps Monroney Label Mismatch OASIS ACTIVATION OASIS will be activated on April 14, 2023. FSA VIN LISTS ACTIVATION FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on April 14, 2023. Owner names and addresses will be available by May 1, 2023. NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this program is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this service action. SOLD VEHICLES Customers that are the original owners of sold units will receive financial compensation for the deleted LED fog lamps option. Eligible owners will receive information about their reimbursement plan through their Owner Letter. TITLE BRANDED / SALVAGED VEHICLES Affected title branded and salvaged vehicles are eligible for this Field Service Action provided the customer is the original owner. Copyright 2023 Ford Motor Company ATTACHMENT II Page 1 of 1 Special Field Action 22L07 Certain 2022 Model Year Bronco Sport Big Bend Vehicles Fog Lamps Monroney Label Mismatch LABOR ALLOWANCES There are no Labor Operations. All vehicles are Sold. PARTS REQUIREMENTS Sold Vehicles: Replacement labels will not be provided for sold vehicles. 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