SSM 51720

Service Bulletin Details

Public Details for: SSM 51720

Some 2020-2023 explorer/aviator vehicles may have a concern where the second row outboard manual/power seats do not fold, exhibit excess effort to fold, or do not slide forward/backward easily. Power or manual second row seats must be pushe


- 2023 - 2022 - 2021 - 2020 -

SSM 51720
2020-2023 Explorer/Aviator - Second Row Outboard Manual/Power
Easy Entry Seats - Service Tips for Folding and Sliding
Some 2020-2023 Explorer/Aviator vehicles may have a concern where the second row outboard
manual/power seats do not fold, exhibit excess effort to fold, or do not slide forward/backward
easily. Power or manual second row seats must be pushed forward manually during easy entry
function since the assist spring will reduce but not eliminate manual effort. Refer to the Owner's
Manual > Seats > Rear Seats > Adjusting the Second Row Rear Seats for further details. If the
seats do not easily push forward manually, it maybe due to tension in the seat track due to uneven
assembly torque. To correct these conditions, unbolt the second row seat frame from the floor to
relax tension. Start the bolts by hand, then tighten in the correct sequence and torque per
Workshop Manual (WSM) Section 501-10B.


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