B510823

5/30/23, 1:38 PM
51 08 23_DIAGNOSIS RESOURCE: CREAKING SOUND FROM EXT MIRROR ASSEMBLY WHEN FOLDING IN/OUT
SIB 51 08 23
DIAGNOSIS RESOURCE: CREAKING SOUND FROM EXT MIRROR
ASSEMBLY WHEN FOLDING IN/OUT
☐
2023-05-16
THIS REPAIR IS MOBILE FRIENDLY
MODEL
F95 (X5 M Sports
Activity Vehicle)
G01 (X3 Sports
Activity Vehicle)
G07 (X7 Sports
Activity Vehicle)
F96 (X6 M Sports
Activity Coupe)
G02 (X4 Sports
Activity Coupe)
G09 (XM Sports
Activity Coupe)
F97 (X3 M Sports
Activity Vehicle)
G05 (X5 Sports
Activity Vehicle)
F98 (X4 M Sports
Activity Coupe)
G06 (X6 Sports
Activity Coupe)
SITUATION
Upon opening or closing (i.e., folding in or out) the exterior mirror assembly, a creaking sound is heard from
either the driver and/or passenger side.
Note: Please see the attached video V51 03 23.
CAUSE
Debris trapped inside of the exterior mirror assembly pivot area.
CORRECTION
Clean and re-grease the bottom metal plates at the pivot point of the exterior mirror assembly.
PROCEDURE
1. Remove the mirror glass and the cover cap following the repair instructions listed in ISTA/AIR (51 16 041).
Note: Take caution when unplugging any connectors behind the mirror glass.
Caution step:
Verify that no clips are damage/broken
2. Remove the supporting ring by removing
the 4 screws.
Note: Fold the mirror assembly
completely outward to easily remove
the supporting ring using a “fishbone”
tool.
Caution step:
Verify there is no paint damage on the
component
Verify that no clips are
damaged/broken
3. Remove the lower housing section by
removing the three screws.
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5/30/23, 1:38 PM
51 08 23_DIAGNOSIS RESOURCE: CREAKING SOUND FROM EXT MIRROR ASSEMBLY WHEN FOLDING IN/OUT
Note: Fold the mirror assembly
completely inward to easily remove the
lower housing section.
Caution step:
Verify no paint damage on the
component.
Verify no clips are damaged/broken.
4. Using a fishbone tool, remove the mirror
base cap.
Caution step:
Verify there is no paint damage on the
component
5. Clean and remove any debris from the
mirror assembly.
Note: Compressed air can be used.
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51 08 23_DIAGNOSIS RESOURCE: CREAKING SOUND FROM EXT MIRROR ASSEMBLY WHEN FOLDING IN/OUT
6. Re-grease the bottom metal plates at the
pivot point with lubricating grease
Kluebersynth LF 44-22.
Note: Manually fold the mirror
assembly forward and backward for
even distribution of the grease.
7. Reassemble the exterior mirror.
Note: Cycle the exterior mirror assembly a few times using the exterior mirror switch.
PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK
or AIR which considers specific equipment and/or options.
Part Number
83 23 0 396 713
Description
Grease Kluebersynth LF 44-22 (45 gr)
Quantity
1
CLAIM INFORMATION
This Service Information Bulletin provides technical, diagnostic, and repair-related information.
Damage and/or issues caused by outside influences are not covered under the BMW limited warranties.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
Supporting Materials
Videos
51 03 23
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51 08 23_DIAGNOSIS RESOURCE: CREAKING SOUND FROM EXT MIRROR ASSEMBLY WHEN FOLDING IN/OUT
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