A7223482048311_7

Technical Service Bulletin
72 Seat belt positioner intermittently inoperative
72 23 48 2048311/7 June 1, 2023. Supersedes Technical Service Bulletin Group 72 number 22-44 dated June 6,
2022, for reasons listed below.
Model(s)
A5 Cabriolet
S5 Cabriolet
A5 Coupe
S5 Coupe
Year
VIN Range
2018
000001 - 003694
2018 - 2023
SuperSport Seat (PR code Q4Q)
All
2019
RS 5
Vehicle-Specific Equipment
2021 – 2023
Condition
REVISION HISTORY
Revision
Date
Purpose
7
-
Revised header (Corrected an Elsa display issue)
6
06/06/2022
Revised header (Added model years)
Revised Production Solution
Revised Service (Updated SVM Table)
5
02/01/2022
Revised header (Corrected an Elsa display issue)
Customer states:
• On the A5/S5/RS 5 Coupe and
Cabriolet that are equipped with S
Sport Seats (PR Code Q4Q) the
customer may report that the
seatbelt positioner is intermittently or
statically inoperative.
Note:
Only vehicles with S Sport Seats (PR
Code Q4Q) are affected. The seatbelts
Page 1 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
function normally, only the seatbelt
positioner is an issue (Figure 1.)
Figure 1. S Sport Seats, PR Code Q4Q in the S5 Cabriolet.
Workshop findings:
• No DTCs are stored.
Technical Background
Depending on the seat version with which the vehicle is equipped, the seat could be adjusted to a position where
the seatbelt positioner arm could make contact with the seatback e.g. seat adjusted fully upward and seatback
tilted forward.
• The A5/S5/RS 5 Coupe, and Cabriolet equipped with S Sport Seats (PR Code Q4Q) are currently
programmed to not activate the seatbelt positioner when the seat is adjusted in this way.
• The A5/S5 Cabriolet equipped with S Sport Seats (PR code Q4Q) is not at risk for the contact between the
seat and the seatbelt positioner due to seat-to-belt positioner tolerances.
Production Solution
For A5/S5 Cabriolet, a software change has been implemented in production that changes the behavior of the
seatbelt positioner.
Service
On the A5/S5/RS 5 Coupe and Cabriolet an update to both seat control modules with the SVM code indicated in
the table below is required. No further work is necessary. The seatbelt positioner will operate in all seat positions.
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update both seat control modules using the SVM action code as listed in the table below, if necessary:
Model
Address
Old Target
Old Target
Data Container Data
Number
Container
Version
New Target Data
Container Number
New Target
Data
Container
Version
SVM
Code
Input
(or higher)
A5/S5/RS 5
Coupe
(Equipped
with PR code
0006
8W2909866B
*
8W2909866VB
0011
0006
8W2909866C
*
8W2909866VC
0013
0006
8W2909866D
*
8W2909866VD
0020
36A003
Page 2 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Q4Q S Sport
Seats)
A5/S5
Cabriolet
(Equipped
with PR code
Q4Q S Sport
Seats)
0006
8W2909866E
*
8W2909866VD
0020
0036
8W2909856B
*
8W2909856VB
0013
0036
8W2909856C
*
8W2909856VC
0014
0036
8W2909856D
*
8W2909856VD
0020
0036
8W2909856E
*
8W2909856VD
0020
0006
8W5909866B
*
8W5909866D
*
0036
8W5909856B
*
8W5909856D
*
36A002
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If vehicle is outside any warranty, this Technical Service Bulletin is informational only.
Service Number:
6438
Damage Code:
0040
Labor Operations: Software Update
0151 0000
Time stated on
diagnostic
protocol (Max
70 TU)
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Claim Comment:
As per TSB 2048311/7
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
Page 3 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
• TSB 2011732: 00 Software Version Management (SVM), operating instructions.
All part and service references provided in this TSB (2048311) are subject to change and/or removal. . Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 4 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.