Dealer 51H9

AUDI DEALER COMMUNICATION
Repair Available – Update 51H9 / Sealing Underbody - (NVLW)
This notice is for: 
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Date:
Issue:
Repair:
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Service Manager
Parts Manager
Service Advisor
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Warranty Administrator
Technicians
June 22, 2023
The paint drain hole on the front left of the underbody was not sealed due to a change in
components. As a result, water may enter the vehicle interior at the front left through this
paint drain hole.
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REPAIR AVAILABLE – June 22, 2023
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The underbody must be sealed on the affected vehicles and a check must be
performed to determine whether water has entered the vehicle/underbody.
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Repair instructions available in ELSA/ServiceNet.
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Check daily campaign open inventory report or OMD for affected vehicles in
inventory
Repair every affected inventory vehicle before delivery to consumers.
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Affected Vehicles
Dealer Principal
General Manager
Sales Managers
Country
USA
USA
USA
USA
USA
CAN
CAN
CAN
Beginning
Model Year
2022
2022
2022
2022
2022
2022
2022
2022
Ending
Model Year
2022
2022
2022
2022
2022
2022
2022
2022
Vehicle
Q7
Q8
RSQ8
SQ7
SQ8
Q7
Q8
SQ7
Vehicle
Count
93
59
4
1
10
5
8
1
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen
in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign
inquiry & verification source.
Parts Department:
Notes:
There will be no parts allocation. Please reference the Repair Projection Tool to view your
potential VIN population. Parts will be managed by Free Order.
Consistent with general Audi corporate policy governing Updates, Audi is not notifying
consumers. (Updates differ from recalls and service actions; consumers are notified in
writing of recalls and service actions.) Each vehicle should be completed when it is in to
the dealer for maintenance or any other service visit. Dealer stock vehicles cannot,
however, be delivered to consumers until the Update is completed.
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
51H9_DLR_LAUNCH