15-299-22R

ATTENTION:
GENERAL MANAGER
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PARTS MANAGER
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CLAIMS PERSONNEL
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IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
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© 2022 Subaru of America, Inc. All rights reserved.
SERVICE BULLETIN
APPLICABILITY:
2019 MY Outback & Legacy / Key Start Ignition
SUBJECT:
		
		
Remote Engine Starter (RES) /
Intermittent Horn Beeping Discontinued
Part Number H001SAL003
NUMBER: 15-299-22R
DATE:
08/02/22
REVISED:
06/05/23
INTRODUCTION:
This bulletin announces an application change to the Remote Engine Starter (RES) control unit
on 2019 Outback & Legacy models. The change was incorporated to address a small number of
incidents concerning unintentional horn beeping on vehicles fitted with an RES system. A customer
may experience 1-4 horn beeps while the vehicle is being driven or at vehicle start-up with the
ignition key. This concern may repeat at random times with varied gaps between occurrences. If
this issue is duplicated, replacement of the RES control module and installation of the hood switch/
bracket will be required. Please review the parts application information outlined within this bulletin.
PRODUCTION CHANGE INFORMATION:
The RES installation kit applicability for MY19 has been changed from H001SAL003 to
H001SAL002 (also applicable to MY18).
Part Description
Part Number
MY18 & MY19 Remote Engine Starter
H001SAL002
DISCONTINUED MY19 Remote Engine Starter ECU
H001SAL022
DISCONTINUED MY19 Remote Engine Starter Kit
H001SAL003
PART INFORMATION:
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being
repaired.
Part Description
Part Number
REMOTE ENGINE START ECU
H001SAL021
HOOD SWITCH / BRACKET
H001SAL040
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: 15-299-22R; Revised: 06/05/23
Page 1 of 3
BOTH part numbers H001SAL021 (RES Control Module) and H001SAL040 (Hood Switch &
Bracket) are required. The components included are shown below.
IMPORTANT: Always confirm that the subject vehicle does not already contain the countermeasure
part numbers and does contain the discontinued part numbers prior to proceeding with any repairs.
See below for details.
Countermeasure Legacy/Outback Key Start RES Kit
•
Subaru RES Installation Kit Part #H001SAL002
•
Voxx RES Control Module Part #4360616
(shown on the upper label)
•
SPN0001851 (shown on the lower label)
Discontinued Legacy/Outback Key Start RES Kit
•
Subaru RES Installation Kit Part #H001SAL003
•
Voxx RES Control Module Part #4360783
(Shown on the upper label)
•
SPN0003361 (Shown on the lower label)
Continued...
Bulletin Number: 15-299-22R; Revised: 06/05/23
Page 2 of 3
SERVICE PROCEDURE INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
Service procedures for the RES Control Module and the Hood Switch replacement remain
unchanged. Always refer to the Accessory Installation Guide and review the full requirements of the
repair being performed. The Guide procedures contain information critical to performing an effective
repair the first time, every time.
See installation STIS instruction link for Part Number SPN0004850 referencing the two part numbers
noted above.
WARRANTY / CLAIM INFORMATION:
This repair may be submitted for vehicles covered by an active Subaru Added Security Gold plan.
The Parts Warranty is 1 year from the date of purchase (regardless of mileage) and for the period of
coverage remaining on the Basic New Car Warranty, whichever is longer.
Labor Description
Labor Operation #
Labor Time
REMOTE START CONTROL MODULE R&R AND UNDER
HOOD SWITCH INSTALL
B091-109
0.5
REMOTE START TESTING & DIAGNOSIS
C091-100
Fail Code
ZNH42
0.4
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as previously
released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 15-299-22R; Revised: 06/05/23
Page 3 of 3