SSM 51762

Service Bulletin Details

Public Details for: SSM 51762

Some 2021-2023 ford and lincoln vehicles equipped with sync 4 may exhibit the navigation feature in the center display screen only displaying imperial units and not being able to change to metric. This may be due to the software level of th


- 2023 - 2022 - 2021 -

SSM 51762
2021-2023 Various Vehicles - Navigation Feature Unable To Change
From Miles To Kilometers On SYNC 4 Equipped Vehicles
Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation
feature in the center display screen only displaying imperial units and not being able to change to
metric. This may be due to the software level of the SYNC module (APIM). This issue does not
affect vehicle durability and no additional diagnosis or service is required for this condition at this
time. Inform customers that engineering is currently working on a solution for this condition and will
be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in
September 2023. Software will update automatically if vehicle connectivity is enabled in the
vehicle’s settings. Schedule a service visit for customers who have disabled vehicle connectivity or
who report that they did not receive the update in September 2023. Monitor OASIS for additional
information.


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