TJ36519.2.0
Service Bulletin Details
Public Details for: TJ36519.2.0
Phev scheduled charging turned off.
Models from 2024
2024 VOLVO S60 |
2024 VOLVO S90 |
2024 VOLVO V60 |
2024 VOLVO V60CC |
2024 VOLVO V90 |
2024 VOLVO V90CC |
2024 VOLVO XC60 |
2024 VOLVO XC90 |
Models from 2023
2023 VOLVO S60 |
2023 VOLVO S60H |
2023 VOLVO S90 |
2023 VOLVO V60 |
2023 VOLVO V60CC |
2023 VOLVO V60H |
2023 VOLVO V90 |
2023 VOLVO V90CC |
2023 VOLVO XC60 |
2023 VOLVO XC90 |
Models from 2022
2022 VOLVO V60H |
Volvo Car USA LLC Technical Journal Technical Journal Title Ref. No. VC App: PHEV Scheduled Charging Turned Off TJ 36519.2.0 Issuer (Dept.) Issue Date Status Date Technical Service 5/16/23 5/24/23 Car Market Partner Function Group United States and Canada 3 US 7510 Volvo Car USA 3238 Function Description Page Software Page 1 of 2 Rows beginning with * are modified Note! If using a printed copy of this Technical Journal, first check for the latest online version. DESCRIPTION: Note: This Technical Journal is only valid for PHEV vehicles equipped with Android Automotive Operating System (iCUP). If a customer asks for information on when scheduled charging settings for iCUP PHEV will reappear on Volvo Cars App, follow the instructions under “Service”. CSC Customer Symptom Codes Code Description YL Plug-in charging/No/reduced/incorrect function/With external AC-cable 6N Mobile app Volvo Cars/Other communication problems DTC Diagnostic Trouble Codes Vehicle Type Type Eng Eng Desc Sales Body Gear Steer Model Year Plant Chassis range Struc Week Range 224 2023-2099 - 202222-209952 225 2023-2099 - 202222-209952 227 2022-2099 - 202222-209952 235 2022-2099 - 202122-209952 236 2022-2099 - 202122-209952 238 2022-2099 - 202122-209952 246 2022-2099 - 202122-209952 256 2023-2099 - 202222-209952 Technical Journal 36519.2.0 SERVICE: In November 2022 the settings for Scheduled Charging have been turned off in the Volvo Cars App. The following information regarding this action taken was released in TIE news on 2022-11-11: Since the team had to turn off the iCUP PHEV scheduled charging, we have had reports stating that some customers can still see the timers, when they press on them and the app seems to wait for the scheduled charging to start. Please note that a hotfix for 5.21 will resolve this. For the customers thinking they can’t charge outside of the set timer, this is not the case, they can charge whenever but the scheduling charging is not working properly. Note: Since Scheduled Charging settings are not accessible via the IHU, iCUP PHEV vehicles lack this functionality entirely for the time being. In the meantime, the release of the overall fixes - that will enable the use of scheduled charging on iCUP PHEV again - are scheduled: *LR PHEV (Engine code: H6) - software release 2023Q3 *SR PHEV (Engine code: BC, BR) - software release 2023Q3 Note: As soon as information regarding a specific software release window is available, this TJ is going to be updated. This TJ is going to be updated also once the (not yet published) software release weeks are reached and it is fully confirmed that the respective software release is going to enable the scheduled charging functionality. By that time a total upgrade will be demanded. As of now, this TJ does not require any task to be done. List of abbrevations: TJ - Technical Journal VC App - Volvo Cars App PHEV - Plug-in hybrid electric vehicle iCUP - Infotainment Connectivity Unit Program (Android Automotive Operating System) IHU - Infotainment Head Unit SR - Standard range LR - Long range Warranty claim info: No warranty claims accepted for this TJ VEHICLE REPORT: Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern area “Vehicle Report” and sub concern area “Support not needed”, use function group 3238. Page 2 of 2 2023-05-24